Samsung Galaxy S4 'Warning: Camera Failed' Error [How To Fix]

Written By Leie Gabrielle on Friday, July 5, 2013 | 7:07 AM

Warning: Camera Failed!

This problem occurs without apparent reason. We've received several emails from our readers who have encountered this problem. One owner said he only had the phone for two days and it was his first time to use the 13-megapixel camera of his device when this error message greeted him.



I asked one of my friends, an Android developer who is building custom ROMs for new Android devices, about this issue. While he said he didn't encounter the problem, it could be just a corrupt camera app data or a conflict between the software and the hardware. The following procedures are said to solve the problem, according to him:

Clear Camera App


1.       From the Home screen, tap Menu.
2.       Choose Settings.
3.       Tap Applications Manager.
4.       Swipe to choose All tab.
5.       Choose Camera.
6.       Tap Force Stop button.
7.       Tap Clear Data button.
8.       Reboot the phone.

Now, see if the camera works after this procedure. Otherwise, continue with the other procedures. 

Wipe Cache Partition

For people who are familiar with Android's infrastructure, it is normal for them to suggest to wipe the partition cache. This procedure will not delete saved personal data only the ones that are commonly used by the system.

1.       Turn the phone off.
2.       Press and hold the Volume Up, Home and Power buttons until the phone vibrates.
3.       Let go of the Power button but continue holding the Volume Up and Home buttons until Android System Recovery screen appears.
4.       Press the Volume Down button to choose 'wipe cache partition'.
5.       Press the Power key to select.

Once the partition cache was wiped out, the phone will automatically restart. See if the problem was solved after this. 

Factory Reset Your Phone

I know it's a noob suggestion especially for new units. But according to the developer, this problem might occur if the phone was improperly setup. Thus, it would be wise to factory reset the Galaxy S4 if it starts to manifest this problem. Here's how to do a factory reset on your Galaxy S4.

NOTE: Before doing this procedure, make backups of your important data and files.

1.       From the Home screen, tap the Menu button.
2.       Choose Settings.
3.       Tap on Accounts tab and choose Backup and Reset.
4.       Tap Factory Data Reset.
5.       Tap Reset Device.
6.       Touch Delete All.

A factory reset could fix a lot of problems including inconsistencies between the software and the hardware. In case the problem wouldn't be resolved after this, there is no other option left but to claim a replacement unit.

Contact your provider, explain the problem, have the tech verify it and request a replacement unit. 

Tell Us Your Problems

If you’re currently experiencing some issues with your phone and don’t know how to fix them, email us at sebertech@gmail.com and we will find solutions for you.

32 comments:

  1. Hi,

    This issue doesn't fix with your ways. Only fix with custom kernel or rom but these solves are temporary. My suggestion is that if users who has this issue, send their device to replacement or install custom rom or custom kernel (adam kernel 1.3.5 for instance) and wait a proper fix from samsung. This issue is not a hardware problem, it's software.

    ReplyDelete
    Replies
    1. Hey Tolga,

      Yeah, sending the phone for replacement is a good idea but installing custom roms or kernel isn't.

      In Galaxy S4, failed camera is more like a software issue than hardware and the first procedure alone would fix the problem.

      Delete
  2. Thank you thank you! the first set of instructions worked for me perfectly! I am so glad because this just started happening to me today, and i am going on a trip tomorrow and would love to take some pictures of Nashville! Thanks this helped out so much.

    ReplyDelete
    Replies
    1. I'm glad it worked for you... Enjoy!

      Delete
  3. Hi

    I'm from Honduras and my camera works perfect, but when i put the front camera send apears camera fail so i cant use skype or tango so i just end the aplication and continuos work fine is just the front camera the problem, what can i do ??

    Best Wishes

    Gustavo Carias

    ReplyDelete
    Replies
    1. same problem here , any ideas please ??

      Delete
  4. I have had the phone for 2 days and I love it but having this issue so soon was disheartening. I thank you very much for the first fix that worked right way for me.

    ReplyDelete
  5. My GN2 had this problem right out of the box. First fix did the trick, and now things seem fine. But before I decide not to return it, thought I'd ask if the fix works permanently. Anybody have any experiences with the camera reverting to problem state after doing this fix?

    ReplyDelete
  6. None of the options worked for me, sadly.

    Do you know about any other options to go? Tried almost everything, beside replacing the camera.

    ReplyDelete
  7. That worked for me!!! Thanks so much! This is the second time this is happened and the first time, I took my phone to the AT&T store and she said it was something to do with the cache, but I just tried the clear camera app and it worked!

    ReplyDelete
  8. Samsung authorised service find this problem on my SGS4 and install today a new camera. I write when i get my phone does it work well. sry for low eng

    ReplyDelete
  9. Didn't work for my. I replaced my camera module, that fixed it. Been running for over a week and took a tons for photo's. No more issue's.

    ReplyDelete
    Replies
    1. My camera also is giving me camera failure . i have ordered a new camera module, and I hope it will fix it

      Delete
    2. What is a camera module (excuse my tech ignorance, please).

      Delete
  10. for me just installation of a fresh ROM official help!

    ReplyDelete
  11. I tried to wipe cache partition and it said error. The front camera is the only one not working and it says camera failed

    ReplyDelete
  12. Thanks for this. Clear Camera App steps fixed it for me. Hard to believe they can ship a smartphone that breaks the camera. I used iPhones for the last 5 years and never had my camera break. Good grief.

    ReplyDelete
  13. I tried all of the above suggestions with no success. My phone provider is now sending me a replacement phone (under warranty).

    ReplyDelete
  14. Me and my girlfriend couldn't video chat on Skype or anything because her phone's camera did this. Whoever posted this.............. you are my savior XD Thanks a lot!!

    ReplyDelete
  15. Hey Garrett,glad it worked for you.

    ReplyDelete
  16. Sorry it didn't worked for you Nathan. It could have been a hardware problem.

    ReplyDelete
  17. Worked for me but when i try to open the camera after 5 minutes i have the same old WARNING.
    Front camera works fine.

    ReplyDelete
  18. Installing a custom rom will fix the issue or not ?

    ReplyDelete
  19. Which procedure worked for you? Have you tried factory reset?

    ReplyDelete
  20. It might... I haven't actually tried installing custom ROM to find out if it solves the problem basically because the first procedure often works.

    ReplyDelete
  21. For years of using Android devices, camera problems are among the problems I often encounter.

    ReplyDelete
  22. yes i have tried hard and soft resets
    wiping cache partition worked for me but then it stopped showing me the same warning message
    i booted my phone in safe mode and camera worked fine
    but when i try normal mode it is hangs to death

    ReplyDelete
  23. Hey Haleigh, what is the error that you're getting?

    ReplyDelete
  24. Turn off your phone.

    Switch it on again.

    Right after pressing the power switch, continuously tap the Menu key (the button on the left of the Home key).

    Once the phone is up, you will see “Safe Mode” on the lower left corner of the screen.

    Now launch Camera once again and see if it causes blank screen.

    If the problem was solved by booting up to Safe Mode, then try disabling recently-installed applications.

    I dont know how to disable recently-installed applications..any guess ?

    ReplyDelete
  25. Hi ive tried wiping cache partition but error came up and my phone just turned back on. camera failed still showing my front camera or recording wont work but rear camera will.. will reseting factory settings clear my whole phone??

    ReplyDelete
  26. i have a similar prob where my primary cam works completely fine but when i switch to the front camera, the screen goes blank and the camera failed message pops up and the app gets closed. i have tried all the procedures but it aint having any effect on my front cam though the primary one gets going..

    ReplyDelete