Complete Guide to manage/configure Voicemail Settings on Samsung Galaxy S5

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This is a complete guide on using voicemail on Samsung Galaxy S5. You may refer to this guide when necessary.

A. Saving voicemail number

One way to easily call and listen to your voice messages is by saving your voicemail number. Follow these steps to save voicemail number on your Galaxy S5.

1. Touch Phone from the Home screen.

2. Touch the Menu icon represented by three vertical dots, located on the upper-right corner of the next screen.

3. Touch to select Settings from the sub-menu options.

4. Touch Call to proceed.

5. Scroll down to and select Voicemail settings.

6. Touch Voicemail Number.

7. Enter (prefix) 5 (your phone number) and touch the OK button to continue. Your voicemail number has just been saved.

8. Press the Home key to get back to the Home screen.

B. Diverting Calls to Voicemail

You will have to divert your calls to your voicemail in order to receive voice messages. Follow these steps to divert calls to your voicemail:

1. Touch Phone from the Home screen.

2. Touch the Menu icon on the next screen to continue.

3. Touch Settings.

4. Touch Call.

5. Select More settings.

6. Touch Call forwarding from the current settings.

7. Touch Voice call.

8. Choose the divert type you prefer.

Among the divert type options to choose from are Always forward, Forward when busy, Forward when unanswered, and Forward when unreachable.

9. For this example, we'll choose Always forward, so touch to select Always forward.

10. Enter (prefix) 5 (your phone number), and then touch Enable. You should now be able voice messages on your phone.

11. Get back to the Home screen by pressing the Home key.

C. Call Voicemail

Again, in order to listen to the messages you've received on your voicemail, you have to save the voicemail number and divert calls to your voicemail. Following are the steps to call voicemail and check for voice messages on your S5 handset.

1. Touch Phone from the Home screen.

2. Touch the Keypad icon on the upper-left corner of the next screen.

3. Press and hold the number 1 key (with voicemail icon) to call voicemail.

4. To end the call, just touch the End call button. You may now return to the home screen by pressing the Home key.

D. Cancelling call diverts

In case you changed your mind and would no longer wish to divert your calls to your voicemail or another number, you will need to cancel the call diverts. Follow these steps to cancel call diverts on your S5.

1. Touch Phone from the Home screen.

2. Touch the Menu icon on the top-right corner of the next screen.

3. Touch Settings.

4. Touch Call.

5. Touch More settings.

6. Touch Call forwarding.

7. Touch Voice call.

8. To cancel all diverts, touch one of the options including Always forward, Forward when busy, Forward when unanswered and Forward when unreachable. Since we've chosen Always forward earlier as an example, we'll stick to that option then.

9. Touch Disable to turn that option off. Repeat the same steps until all diverts have been cancelled or disabled.

Hope this helps. 


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