This help will help you troubleshoot an iPhone 6 that will not turn on. Anyone who is having problem turning on their iPhone may refer to this guide. Be sure to test your device after performing each of the given methods to see if the problem is fixed. Otherwise, proceed to the next procedure.
When a device won't turn on, it is likely that it ran out of battery power, a buggy app is causing problem, or worst, the device itself is damaged.
Below are methods to fix the main problem based on the possible causes.
1. Charge your iPhone.
To make sure the problem is not due to a drained battery, try to charge your iPhone and then turn it on after about 30 minutes or until it is fully charged. If it still won't power on, allow it to charge overnight.
- Connect your iPhone to a power outlet using the USB cable that came with the device and Apple USB power adapter, for the quickest charge.
- You should see a small lightning icon next to the battery icon when its connected to a power source. That indicates your device is properly charging. If you don't see it, check and ensure the phone is properly connected to the charger.
If it still won't charge, then you may try the following:
- Use a different charger cable or power adapter, if available.
- Be sure the wall outlet is working fine. You can try to plug in another device and see if that works, otherwise, try a different outlet.
- Try to plug into another power source a computer USB port, car charger, or other compatible USB-powered device available.
- Check and ensure the case or accessory is not preventing the charger cable from connecting to the device. Try to remove the case and charge again.
- Check the charger port and make sure there is no lint or other debris clogging. Also make sure the port is not loose or damaged.
- Make sure you are using Apple-approved charger and that the cable and USB power adapter are provided by the OEM or are certified compatible with your iPhone. Manufacturer-approved accessories typically have the Apple logo printed on the label.
2. Did the problem start after you install new apps?
If all of a sudden, your phone powered off and won't turn on after you've installed certain applications, then it implies that the application is at fault. In this case, try to force your device to restart.
Here's how to do it:
Press and hold the Sleep/Wake and Home buttons at the same time for at least 10 seconds until the Apple logo displays.
Forcing your iPhone to restart will not erase the contents currently stored on your device. You can force your iPhone to restart even if your screen is black or the buttons are not responding.
Once the phone is back on, you can uninstall the buggy app or contact its developer to escalate its glitch.
3. Check for any liquid or physical damages.
If the problem occurred after the phone gets wet or fell, then it's more likely that the phone is damaged that's why it won't turn on. In this case, you may consider taking it to a repair shop for hardware check. Or you may contact Apple Support to set up service, especially if you can force your device to restart because the Home button or Sleep/Wake button is broken or stuck.
Hope this helps.
Visit our iPhone 6 Troubleshooting page for other iPhone problems and try our respective solutions and troubleshooting procedures.