New Troubleshooting Page for the Latest Apple iDevices

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Welcome to our new troubleshooting page dedicated to all the latest Apple iDevices available in the market. In this page, you will see a list of various issues a user may or might have encountered with their latest iPhones or iPads. Among the latest Apple devices covered in this T/S page include the iPhone SE, iPhone 7, iPhone 7 Plus, iPad mini 2, iPad mini 4, iPad Air 2, as well as the iPad Pro variants.


Each of these issues listed contains a link that is targeted to a specific post containing general troubleshooting methods, workarounds, tricks, and other recommendations shared by other new iPhone owners who have experienced the same issues on their new Apple device. It also highlights some applicable standard troubleshooting procedures found in various support pages for iDevices online.

You may consider this as a free reference should you try to fix errors or resolve certain issues you may have with your new iPhone or iPad device all by yourself.


Apple iPhone SE/iPhone 7/iPhone 7 Plus Issues and Fixes

Hardware Issues:

Firmware Issues:

  • cannot update iOS
  • runs very slow
  • apps freezing or unresponsive
  • update process error or always interrupted
  • stuck in bootloop
  • apps keep crashing
  • app won't update or app update halted
  • stuck in safe mode
  • stuck in recovery mode
  • can't enter safe mode
  • can't enter recovery mode
  • can't get past the Apple logo

Network and Connectivity Issues:

  • cannot connect to the Internet
  • can connect but cannot browse webpages
  • intermittent connection 
  • iPhone activation error
  • cannot enable Wi-Fi
  • unable to scan for wireless networks error after 
  • cannot connect to or use mobile data or cellular network

Calling and Texting Issues:

  • cannot make calls or receive calls
  • cannot send SMS or cannot send MMS
  • cannot receive SMS or cannot receive MMS
  • cannot send/receive emails

Other Apps Issues:

  • Facebook Messenger app not working or freezing
  • Apps won’t update or update failed
  • Chrome keeps freezing or crashing
  • Gmail app not loading

Apple iPad mini 2/ iPad mini 4/ iPad Air 2/ iPad Pro Issues and Fixes

Hardware Issues:

  • won't turn on
  • not charging or won't charge
  • screen is not responding
  • battery drains so fast and overheating
  • screen flickering
  • Home button is unresponsive
  • cannot detect SIM card

Firmware Issues:

  • cannot update iOS
  • runs very slow
  • apps freezing or unresponsive
  • update process error or always interrupted
  • stuck in bootloop
  • apps keep crashing
  • app won't update or app update halted
  • stuck in safe mode
  • stuck in recovery mode
  • can't enter safe mode
  • can't enter recovery mode
  • can't get past the Apple logo

Network and Connectivity Issues:

  • cannot connect to the Internet
  • can connect but cannot browse webpages
  • intermittent connection 
  • iPhone activation error
  • cannot enable Wi-Fi
  • unable to scan for wireless networks error after 
  • cannot connect to or use mobile data or cellular network

Calling and Texting Issues:

  • cannot make calls or receive calls
  • cannot send SMS or cannot send MMS
  • cannot receive SMS or cannot receive MMS
  • cannot send/receive emails

Other Apps Issues:

  • Facebook Messenger app not working or freezing
  • Apps won’t update or update failed
  • Chrome keeps freezing or crashing
  • Gmail app not loading
We will do our best to keep this page updated regularly, so as to help those who need such contents. 

Note: Contents of this page are still subject to change.


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