Skip to main content

Galaxy S3 Lock and Ringtone Problems

Hi.. I am having two issues with my phone. 1 being that after missing a call my screen won’t lock unless I restart it. 2 being that my downloaded ringtones don’t always ring. It can have the sound all the way up but it will show its ringing with no sound! Any updates or anything I can do? I love the phone otherwise.


Kelly Stauffer

The first problem that Kelly told us about here can be interpreted in two ways:
First, when she (yea, Kelly’s a lady) misses a call in her LOCKED Galaxy S3, the device refuses to lock itself back right after the ringing. It is natural that the phone, even if locked, will unlock to give users active buttons to ‘Answer’ or ‘Reject’ calls but as soon as the call ends, it will automatically lock itself back.

If this was the case, there is a possibility that it is a bug. After so many searches, I haven’t found one in any forums that a user reported this kind of problem. If it is indeed a bug, there is also a greater possibility that a software update will fix this. But it could have been better if Kelly did give us more details like when this problem started or if she is using some kind of a third-party app to replace the stock phone/dialer in her phone.

Second, after the missed call, the Galaxy S3 doesn’t lock itself automatically even if the timer was set to initiate lock at a specified time.

For this problem and if this was the case in Kelly’s phone, then the best thing to do is to clear the stock clock app’s data. In Android system, the only app that has direct access to the timer is the clock, so clearing its data for this problem may just be worth it. However, all your alarm settings will be cleared out, too.

As for the ringtone that doesn’t ring, please double check if everything is set the it should be. We haven’t heard of any bug or issues with ringtones in Galaxy S3. We tried to replicate the problem and see if the downloaded ringtone WON’T play on our end, but it plays. As workaround, we recommend you to use a third-party application called Ringo: Custom Music Ringtones and see if it fits your needs.


Popular Posts

How to Fix Samsung Galaxy Tab 2 10.1 that Runs Very Slow

This post will walk you through discovering what makes your Samsung Galaxy Tab 2 10.1 runs very slow or perform poorly.
Just like any other smartphone or tablet, Galaxy Tab 2 10.1 has a tendency to slow down a bit after months of use. Some owners revealed the performance of their device deteriorated noticeably. Others said there are times when it hangs or freezes while they’re using it. It’s not really a serious problem but if you were used to using a fast device, it would annoying to experience some lags especially when you’re in the middle of doing something important or watching media.

How to Fix Samsung Galaxy S6 Screen Flickering Issue

This content is intended for those who are experiencing screen flickering issues with their Samsung Galaxy S6.

Screen flickering problem is typically caused by a faulty hardware like when a device was dropped and/or physically damaged after a strong impact. Mobile devices like tablets and smartphones are prone to this problem given their sizes. As a matter of fact, two of our readers have relayed to us similar problem on their Samsung Galaxy S6 screen which according to them flickers and the display colors turned pink with almost inverted display.

In most devices, pinky colors and black spots on the display usually occurs when there's a loose cable or LCD wiring faults on tablets. Same thing can also occur on smartphones including the S6.

Unfortunately, hardware problems like this can only be resolved by a technician. This means you need to take your phone to a repair shop for hardware checkup and repair. But if you are highly skilled on such tech-stuff and possess enough guts to …

My Samsung Galaxy A3 screen is unresponsive [How to Fix]

This post is purposely created to address a problem on Samsung Galaxy A3 with unresponsive screen. Those who have emailed us with this display issue on the same device may refer to the solutions and workarounds I have recommended in this content.

Problem:"Cannot unlock my Galaxy A3 because the screen is not responding to touch. Performing a soft reset several times did not make a difference."
Possible causes: Display issues are mostly tied to hardware problems. One of the common culprits is a dysfunctional or damaged screen digitizer. In cases like this, your only option is to take your phone to a technician for repair or contact your phone carrier for a replacement request, if possible. However, other cases of unresponsive touch screen are triggered by some glitches on the software. You're a bit lucky if you fall in the latter case because you can still do something to save your device without paying for a tech fee.
Possible Solutions and Workarounds: After digging through…

How to Fix Smart Switch Error "Unsupported Device" on Samsung Galaxy Alpha

Having trouble transferring files with Samsung Smart Switch on your Galaxy Alpha? This content might be the answer to your problem.

In this article, we elaborate some recommended workarounds used to deal with a Smart Switch problem in which the user is prompted with an error message, "Unsupported device" while attempting to use the application with their Samsung Galaxy Alpha smartphone.

The aforementioned error prompt is usually encountered by users whose devices do not meet the Samsung Smart Switch requirements.To find more details about the Smart Switch system requirements  and relevant information, please visit Samsung Support website and navigate to the Smart Switch Support page.

Another potential solution is using the software update feature found in the Smart Switch for PC/Mac application. However, performing the said software update procedure will result to the deletion of all data stored on your device. In this regard, the following steps should only be performed onl…

My Samsung Galaxy A3 is not charging [Troubleshooting Guide]

Learn how to troubleshoot and fix your Samsung Galaxy A3 that is not charging using the methods highlighted in this content.

When troubleshooting a device that won't charge, you need to look into the possible culprits including a faulty charger, damaged charging ports, and dead battery, to name a few. Considering these possible causes, you can go straight to isolating the problem.
Here are a few things you can do to troubleshoot charging issues with your Galaxy A3 handset:
1. Check and ensure the charger is working fine.
The use of original charging accessories is highly recommended to prevent any possible charging issues to occur on the device. For example, Samsung devices like the Galaxy A3 should only be charged using the Samsung (OEM) charger or cable that came with it.
Other chargers may have different voltage ratings than the original. But if you really need to change the original charger with a third-party charger, be sure to pick the one that complies with all the relevant sa…