How To Fix Galaxy Nexus 7 Gmail App Sync Problems


We always recommended to use the official Gmail app if you’re trying to setup a Gmail account in your Nexus 7 tablet. However, there were reports that even Gmail has problems syncing. That’s the reason why we made this section separate from the first one even though they are related. Basically there are quite a handful of things you need to check to make sure nothing is compromising the synchronization process.

Step 1: Check to see if you have an active data connection:

  1. Make sure your tablet is receiving a decent signal.
  2. Make sure you haven’t set the tablet to Airplane Mode.
  3. Try to see if you can browse the web via a browser of your choice.

Step 2: Check to see if Auto-sync is enabled.

  1. Go to Settings.
  2. Select Accounts & Sync.
  3. Make sure the Auto-sync checkbox is ticked.

Step 3: Check if your tablet has low memory notifications.

  1. Press Home button.
  2. Press Menu button.
  3. Select Notifications.
If there are indeed low memory notifications, you need to uninstall some unused apps because Gmail wouldn’t sync if the device runs on low memory.

Step 4: Check for Gmail Server Issues

  1. Get a computer and point your browser to
  2. If you can log in just fine and open any of your emails, then there’s no problem with Google’s servers. Otherwise, the problem will be just temporary and you’ll just have to wait until you can log in again.

Step 5: Clear Gmail Data

If none of the above procedures solved your problem, there could be some problems with the Gmail app. The most common scenario is that some cached data are corrupt so you’ll have to clear them. But be warned, doing the procedure below will delete your settings, drafts, ringtone, signature, and technically all user settings. Here’s how you do it:
  1. Go to Settings.
  2. Choose Applications, then Manage Applications.
  3. Scroll down to and select Gmail.
  4. Tap on Clear Data and confirm it my tapping OK in the next dialog box.
  5. Go back to the list of applications and find Gmail Storage. You would also need to tap on Clear Data button.
  6. If you can’t find Gmail Storage, press Menu button then Filter followed with All.
  7. Reboot your device.
So far, these procedures will often resolve Gmail-related problems. But it continues to persist, a factory reset will do the trick, although you’ll have to take time backing up everything in your device.

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