In
this post, we seek to resolve Samsung Galaxy S4 that is not charging or has a
damaged connector, which hinders the flow of current from the charging unit to
the device. But before we present our recommendations / solutions, here are
emails from our readers that best describe what the problem is all about and
how it happens.
![]() |
This photo shows a battery connector is bent, which could cause charging problems. |
First Issue:
My
phone (SGH-1337) used to be able to connect via USB (MTP) but is no longer is
recognized. The only thing that happens while connected to a USB port on my
computer is charging.
Also,
AC charging is not recognized and the phone reports USB charging rather than AC
when using the provided charger. Therefore it only charges at 460mA (USB max
amperage) rather than the full 1900mA (factory OEM 2A charger).
I
suspect something is wrong with the microUSB, or the update that at&t did modified
the kernel and messed everything up.
I
have accidentally let the battery go down to 0% only 2 times, and it has
overheated some times before (which may have created some corrosion internally
but I think it's unlikely).
I
have already done a factory reset to yield no results.
Second Issue:
I
have the Samsung Galaxy S IV on T-Mobile.
I received a small software update on June 3rd and ever since then my
phone will not charge at all with a longer charging cable including the one
that came with the phone.
I
have to use a small cable in order for it to charge normally and it is very
annoying. I am running stock android 4.1.2 from Samsung. I believe that it is a software issue with
the phone since it was right after that last update.
Have
you ever heard of this problem? If so do you have any solutions?
Thanks
for reading.
Third Issue:
l
have a Galaxy S4. But now from 2 or 3 days I am facing a problem of slow
charging.
Last
night in 7 hours it charges only 30%.
Please tell me reasons and solutions.
Samsung Galaxy S4
Not Charging
When
the phone is not charging, everything's a suspect; the problem could be with
the charger, the battery or with the phone itself. The same is true when the
device takes so long to charge or cannot complete the charge up to 100 percent.
The possible causes are:
·
Using
non-approved enhancements such as a battery or charger.
·
Your
device can become warm during long calls, when charging, or using data.
·
The
device has experienced some type of liquid damage
·
The
device has experienced some type of physical damage.
Important
Note:
Excessively hot is defined as too hot to keep in contact with skin. If you feel
this is the case, discontinue using the device and send it in for evaluation.
Resolutions To Not Charging Problem
Verify
that you are using all Samsung original equipment and not a third-party battery
or charger.
If
the issue persists, continue below:
If
possible, try using a different OEM/Samsung battery or charger. If another
battery/charger does cause the same issue, the original battery/charger will
need to be replaced.
If
the issue persists, continue below:
To
determine if the device has experienced liquid damage you can check the LDI
(Liquid Damage Indicator). The LDI is located inside the battery well and on
the battery itself. LDI indicators should be solid white or white with visible
pink/purple X's (view an example). If the device has been exposed to moisture,
the LDI will be solid pink/purple/red (view an example). Your device will need to be sent in for
repair. Liquid damage is not covered under the Samsung Limited Warranty.
Galaxy S4 Has A
Damaged Connector
![]() |
The photo shows a totally damaged connector that could lead to charging problems. |
When
your phone has a damaged connector, there is nothing much we can do about it.
Possible Causes
The
device has experienced some type of physical or liquid damage.
Recommendation
Your
device will need to be sent in for repair. Physical damage is not covered under
the Samsung Limited Warranty.
Send Us Your
Questions / Problems
We
have an email that we used to receive questions, problems or suggestions from
our readers. If you think you have some problems with your phone that you
cannot resolve on your own, or you don't know how to fix them, send us an email
at sebertech@gmail.com and we will do our best to find solutions for you.
1 comments:
i have a problem of charging in my samsung s4.when the charger is connected it takes charge just for 4 or 5 second after that it automatically stops the charging.can any one tell me what the problem is in my s4
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