Posted by Matt Seber on Wednesday, September 18, 2013
The HTC One should not have problems detecting or finding available WiFi networks in range. However, there are times when technology fails. In fact, there were a few of our readers complaining about their problem finding their own network with the HTC One.
While the problem is minor and could be solved by simple troubleshooting steps, every problem is different from the other. The following procedure may or may not work for you but it's worth a try.
Step 1. Please try restarting the router and make sure it's working properly. Then try to scan for available Wi-Fi network to connect again. (Slide the Notifications panel open, and then tap Settings on the upper right corner> Tap "Wi-Fi" > Tap "Menu" on the upper right corner > Tap "Scan")
Step 2. To exclude the possibility of conflicts from 3rd party applications, please try restarting your phone by press and hold the "POWER" button > choose "Restart" in Phone options pop up window.
You may send us your concerns, problems, questions, etc via firstname.lastname@example.org. We will do our best to find solutions or answers.