Skip to main content

Solutions to Samsung Galaxy S5 Problem: Can't Send/Receive MMS messages

There are some Galaxy S5 owners who are complaining about their device that is unable to send and/or receive MMS messages.

While some people say it is a manufacturing glitch, others would insist it is due to a firmware problem.

Nevertheless, the problem on sending/receiving MSS messages is often tied to a network issue. This means there is a big possibility that some network settings or configuration errors exist particularly on the data needed to connect to certain network -- Access Point Name (APN).

Considering the possible cause is a glitch to the APN settings, MMS messaging problem on the Galaxy S5 can be likewise be resolved by properly setting up or configuring of the APN settings on the device. This could also denote a need for you to call your service provider or carrier to verify and get the right APN settings for your device.

The following are the available solutions to get you out of this trouble. Read on if you want to know of the best possible fixes to your MMS problem with GS5.

1. Verify Mobile Data is enabled on your phone.

Please note that you will not be able to send and receive MMS even if your phone is connected to a Wi-Fi network or even if you can send/receive text messages. So to begin with, ensure mobile data is turned on.

2. Verify APN settings are properly configured.

Typically, if you are using carrier-offered services or service provider where you get you phone, the APN is already set. In this case, set or change it back to the default settings/configuration. Here are the steps to get you there:

2.1. Get to the Settings menu on your phone.
2.2. Select Wireless and Networks.
2.3. Select More Settings.
2.4. Go to Mobile Networks.
2.5. Select Access Point Names.
2.6. Touch Menu key.
2.7. Finally, Reset to Default.

3. Contact your service provider and verify correct APN settings with them.

In some cases, you may need to contact your phone's service provider rather than the store where you purchase the phone. For example, you get the phone (S5) from another company (Sprint) and uses services from another service provider like Straight Talk, perhaps. In this case, you will need to call Straight Talk to verify the correct APN settings for your S5.

4. Perform a Factory Data Reset.

If none of the aforementioned methods have resolved the problem and you still cannot send MMS on your S5, then you may need to perform a factory reset this time. Doing so will bring the phone back to its original/default settings; however, all your personalized information will also be deleted. Given this, I strongly suggest to consider doing a factory reset as your final option, in case you think the problem is due to some messed up settings on the phone.

Hope this helps.


Comments

Popular Posts

How to Fix Samsung Galaxy Tab 2 10.1 that Runs Very Slow

This post will walk you through discovering what makes your Samsung Galaxy Tab 2 10.1 runs very slow or perform poorly.
Just like any other smartphone or tablet, Galaxy Tab 2 10.1 has a tendency to slow down a bit after months of use. Some owners revealed the performance of their device deteriorated noticeably. Others said there are times when it hangs or freezes while they’re using it. It’s not really a serious problem but if you were used to using a fast device, it would annoying to experience some lags especially when you’re in the middle of doing something important or watching media.

How to Fix Smart Switch Error "Unsupported Device" on Samsung Galaxy Alpha

Having trouble transferring files with Samsung Smart Switch on your Galaxy Alpha? This content might be the answer to your problem.



In this article, we elaborate some recommended workarounds used to deal with a Smart Switch problem in which the user is prompted with an error message, "Unsupported device" while attempting to use the application with their Samsung Galaxy Alpha smartphone.

The aforementioned error prompt is usually encountered by users whose devices do not meet the Samsung Smart Switch requirements.To find more details about the Smart Switch system requirements  and relevant information, please visit Samsung Support website and navigate to the Smart Switch Support page.

Another potential solution is using the software update feature found in the Smart Switch for PC/Mac application. However, performing the said software update procedure will result to the deletion of all data stored on your device. In this regard, the following steps should only be performed onl…

How to Fix Samsung Galaxy S6 Screen Flickering Issue

This content is intended for those who are experiencing screen flickering issues with their Samsung Galaxy S6.

Screen flickering problem is typically caused by a faulty hardware like when a device was dropped and/or physically damaged after a strong impact. Mobile devices like tablets and smartphones are prone to this problem given their sizes. As a matter of fact, two of our readers have relayed to us similar problem on their Samsung Galaxy S6 screen which according to them flickers and the display colors turned pink with almost inverted display.

In most devices, pinky colors and black spots on the display usually occurs when there's a loose cable or LCD wiring faults on tablets. Same thing can also occur on smartphones including the S6.

Unfortunately, hardware problems like this can only be resolved by a technician. This means you need to take your phone to a repair shop for hardware checkup and repair. But if you are highly skilled on such tech-stuff and possess enough guts to …

My Samsung Galaxy A3 screen is unresponsive [How to Fix]

This post is purposely created to address a problem on Samsung Galaxy A3 with unresponsive screen. Those who have emailed us with this display issue on the same device may refer to the solutions and workarounds I have recommended in this content.


Problem:"Cannot unlock my Galaxy A3 because the screen is not responding to touch. Performing a soft reset several times did not make a difference."
Possible causes: Display issues are mostly tied to hardware problems. One of the common culprits is a dysfunctional or damaged screen digitizer. In cases like this, your only option is to take your phone to a technician for repair or contact your phone carrier for a replacement request, if possible. However, other cases of unresponsive touch screen are triggered by some glitches on the software. You're a bit lucky if you fall in the latter case because you can still do something to save your device without paying for a tech fee.
Possible Solutions and Workarounds: After digging through…

Solving 2 Common Email Issues on Galaxy S5: Authentication Failed, Cannot Connect to Email Server

Two main issues are being tackled in this content and both of them are associated with the Galaxy S5 email.

When the user attempts to set up his email on the phone, the setup would never complete and these two error messages prompted:

"Authentication failed" or "No response from server"

If you too have encountered the same error message when trying to setup an email account on your Galaxy S5 and still in need of some help, then I suggest you read on this entire content.