There are many indications of low internal memory issues on a device. In Apple iPhone 6 Plus, the most common signs would include low memory error prompts, random crashes or reboots, device freezes or unresponsive, and inability to install applications.
Some memory issues, particularly with the iPhone 6 Plus 128GB models are purportedly due to the hardware itself, rather than the memory management software. According to industry sources, there might be a problem with the memory controller, given the fact that Apple is not using the most stable internal storage memory in the 128 GB version.
The workarounds we offer in this page are generic solutions, so you can use apply these regardless of the problem cause.
NOTE: Don't forget to test your device after completing each step, to see if the issue is fixed. Otherwise, proceed to the next step.
A. Check your phone's storage space and verify if you still have adequate memory.
This is recommended especially if you are unable to install applications on your device. Here's how to do it:
1. Tap Settings from the Home screen.
2. Scroll to and tap General.
3. Tap Usage to continue.
4. Tap Manage Storage to display a list of apps that are currently consuming system memory.
5. Close applications that are not in use, or uninstall it if you no longer use it.
B. Uninstall Unnecessary Apps
Carriers usually recommend uninstalling unused applications to help free up internal memory and improve the device's performance. Here's how to uninstall an app on the iPhone 6:
1. Tap and hold the app icon to be removed or uninstalled.
2. When the app icon starts to shake, tap the X icon next to the preferred app.
3. Tap Delete to continue.
4. Press the Home key.
NOTE: Some pre-installed applications in your iPhone 6 cannot be uninstalled.
C. Perform a Soft Reset on your iPhone 6
This process will restart your iPhone without affecting any of your content or data. It's a highly recommended method to fix several issue occurring on any mobile device. Here's how to soft reset your iPhone 6:
1. Go to the Home screen.
2. Press and hold the Power key and the Home key.
3. When the Apple logo appears, release both keys.
4. Wait for your phone to restart completely.
D. Check for any software updates
One way to improve or optimize device performance is to ensure it's running the most recent software version. That being said, check for software updates available for your device and go for an upgrade when necessary.
If problem persists, you may contact Apple Support or your phone carrier for more help.