problems owners of the Samsung Galaxy S4 face. There are several factors
affecting connectivity between the smartphone and the computer. We have
received hundreds of emails related to this problem and though we’ve already
published several articles addressing this very issue, it’s just worth another
shot at it. But before anything else, here are some of the emails we received.
Try to see if your problem is the same what our readers are experiencing.
Hey SeberTech Team, I just got my Galaxy S4 and I’m from Texas. I used to have
the Galaxy S3 so I’m not new to Android or Samsung. During my GS3 days, I had
no problems whatsoever connection my phone to my computer. But when I got this
more sophisticated phone, I feel like I’m going bald scratching my head over
the problem. It seems like my computer is refusing to detect my phone. I will
be waiting for your response. Thank you!
When I bought my phone, Samsung Galaxy S IV, I never encountered any problems
at all…well, until recently when my computer cannot recognize it. I don’t
know what happened but everything started one day when I connected my phone to
my computer. My PC can detect it but along the process something goes wrong
that my computer can’t read it afterwards.
I’m not really savvy about how things like smartphones work but I just bought a
Galaxy S4 and when I try to connect it to my computer via the USB, it says
device is not recognized. Do I have to do something for it to be recognized by
a third-party USB cable.
using a USB hub.
drivers are not installed.
settings are not set to Media device (MTP).
or liquid damage is present on the device.
case or cover blocking the USB cable.
or Anti-virus software restricting access.
you are using the USB cable supplied with your device.
any third-party case or cover, as it can block the USB cable from making a
the USB cable directly the computer, bypassing any hubs or docks.
the device/USB cable has no physical or liquid damage, for example, the USB
port is damaged.
you have an anti-virus or firewall program running, you may need to temporarily
the USB cable from both the device and computer.
the USB cable directly to the computer. If possible connect the cable to a
different USB port on your computer.
Install / Reinstall Samsung KIES to your computer; it already brings a whole lot of drivers for
Tell us your problems, we will find solutions
Send us an email at firstname.lastname@example.org if you have problems with your
phones and you don’t know how to fix them. We may not be the most
knowledgeable people in the world but rest assured we will do our best
to find solutions to your problems. We know people, that we consider
experts as far as solving phone problems is concerned, that we could ask
questions about things we don’t know about certain issues. On top of
that, 3 of our bloggers are currently working full-time as phone