Samsung Galaxy S4 Cannot Be Detected / Read By Computer

galaxy s4 connect computer
USB detection is one of the most common
problems owners of the Samsung Galaxy S4 face. There are several factors
affecting connectivity between the smartphone and the computer. We have
received hundreds of emails related to this problem and though we’ve already
published several articles addressing this very issue, it’s just worth another
shot at it. But before anything else, here are some of the emails we received.
Try to see if your problem is the same what our readers are experiencing.
Reader
One
:
Hey SeberTech Team, I just got my Galaxy S4 and I’m from Texas. I used to have
the Galaxy S3 so I’m not new to Android or Samsung. During my GS3 days, I had
no problems whatsoever connection my phone to my computer. But when I got this
more sophisticated phone, I feel like I’m going bald scratching my head over
the problem. It seems like my computer is refusing to detect my phone. I will
be waiting for your response. Thank you!
Reader
Two
:
When I bought my phone, Samsung Galaxy S IV, I never encountered any problems
at all…well, until recently when my computer cannot recognize it. I don’t
know what happened but everything started one day when I connected my phone to
my computer. My PC can detect it but along the process something goes wrong
that my computer can’t read it afterwards.
Reader
Three
:
I’m not really savvy about how things like smartphones work but I just bought a
Galaxy S4 and when I try to connect it to my computer via the USB, it says
device is not recognized. Do I have to do something for it to be recognized by
my computer?

Possible Causes

·        
Using
a third-party USB cable.
·        
Connecting
using a USB hub.
·        
USB
drivers are not installed.
·        
USB
settings are not set to Media device (MTP).
·        
Defective/Damaged
USB cable.
·        
Physical
or liquid damage is present on the device.
·        
Third-party
case or cover blocking the USB cable.
·        
Firewall
or Anti-virus software restricting access.

Troubleshooting

1.      
Verify
you are using the USB cable supplied with your device.
2.      
Remove
any third-party case or cover, as it can block the USB cable from making a
secure connection
3.      
Connect
the USB cable directly the computer, bypassing any hubs or docks.
4.      
Verify
the device/USB cable has no physical or liquid damage, for example, the USB
port is damaged.
5.      
If
you have an anti-virus or firewall program running, you may need to temporarily
disable it.
6.      
Disconnect
the USB cable from both the device and computer.
7.      
Reboot
both devices.
8.      
Connect
the USB cable directly to the computer. If possible connect the cable to a
different USB port on your computer.
9.      
Install / Reinstall Samsung KIES to your computer; it already brings a whole lot of drivers for
Samsung devices.

Tell us your problems, we will find solutions

Send us an email at sebertech@gmail.com if you have problems with your
phones and you don’t know how to fix them. We may not be the most
knowledgeable people in the world but rest assured we will do our best
to find solutions to your problems. We know people, that we consider
experts as far as solving phone problems is concerned, that we could ask
questions about things we don’t know about certain issues. On top of
that, 3 of our bloggers are currently working full-time as phone
technicians.



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