If you own a Samsung Galaxy S9 and you notice when watching movies or shows that the picture becomes smudgy when especially the dark parts of the scenes, well, you're not alone because many have already reported this issue.

The problem is being referred to as black crush or color banding. Is it a firmware issue or a hardware problem? Well, we don't know yet but based on the opinions of other owners, it could be just a matter of hardware calibration but some pointed out it could be due to a firmware problem. Samsung actually did roll out an update but it didn't fix the issue at all.

What happens is that in Galaxy S9, black doesn't seem to be really black especially when you're in a dark environment. So, if you're watching a movie during bed time, goodbye to having a really good graphic experience.

Is it a big deal? Considering the fact that one of the selling points of the Galaxy S9 is its 'efficient AMOLED display' with improved graphics, yes, it is!

What you should do if you have this problem is try to update your Galaxy S9 and if the problem continues, then you should bring it to Samsung Experience or Samsung-authorized shop and have it replaced.

Whether or not there's a fix to this problem, having spend several hundred bucks to get a premium phone like this, you don't deserve to deal with this kind of problem. So, as early as now, you should already arrange for a replacement because if it so happen that this problem is with the hardware, Samsung may just roll out updates every now and then to put a band aid over the wound rather than a medicine to cure it.

I hope that we've been able to help you one way or another. Have a great day!

Image Credit: Tibial via Android Central

A couple of Samsung Galaxy S9 owners reported that their devices turned off without any obvious reason or cause, the screen stays black or blank and the phones no longer responds. This is another case of Galaxy S9 Black Screen of Death (BSoD).

BSoD is a common problem across Android platform and you may be able to encounter it from time to time but the thing is it's not really that serious as long as your phone doesn't have any signs of physical damage. More often, it's a result of a firmware crash and there's a very easy yet effective solution for it--Forced Reboot.

Now, follow these steps to correctly perform Forced Restart:

1. Press and then hold the Volume Down rocker. 
2. While you're holding down the Volume Down button, press and then hold the Power key so that you have both keys held down together.
3. Continue holding both keys for 10 seconds or more.

Your Samsung Galaxy Note 8 has a fast charging feature wherein the battery can be fully replenished in less than an hour from being empty or very low level. However, there are certain requirements for this feature to work and those pre-requisites are actually for the safety of the owner. So, if your Galaxy Note 8 no longer charges fast, here are the things you can do:

• Enable Galaxy Note 8 fast charging feature - this feature can be turned off in fact, it's disabled by default. It must be the first thing you need to look into if your Note 8 no longer fast charges.
• Turn your Note 8's screen while charging - this is one of the pre-requisites for this feature to work and it's because the phone heats faster when fast charging so if the screen is also turned on, your phone may overheat. That's the reason why fast charging is halted immediately the moment the screen lights up.
• Make sure you're using the original cable and AC adapter - the fast charging feature on your Note 8, while it's integrated into the system, must be triggered by a charger with Adaptive Fast Charging capability. Your phone's charger has it but we don't know about third-party chargers that offer the same.
• Turn off your phone while charging - in case you've done the first three things and the phone is still not fast charging, try turning it off and then reconnect it to its charger. When the phone is powered down, it conforms with all the pre-requisites.
• Reset your phone - if everything else fails, you should try resetting your phone to bring it back to its factory default settings and then try charging it again.

• Check if the charger port is dry because your phone would not charge if it detects moisture in it. In fact, you'll be getting the 'moisture detected' error. 
• Try to see if there's an available firmware update and download it.
• Try using a wireless charger.

The Samsung Galaxy Note FE (Fan Edition) is actually the Galaxy Note 7 but Samsung made sure it won't catch fire anymore but it doesn't mean it's free of problems and errors. With that said, I know a couple of users who have encountered having their Note FE's turned off completely and when they tried turning them on, they won't respond. 

Many Samsung Galaxy Note 8 owners took to online forums to complain about their phones that reportedly stopped charging for some reason. Others, of course, contacted Samsung about it and while the company didn't provide further information about the problem, it somehow acknowledged that there were indeed reports about said problems.

Samsung takes all reports of this kind, of course, seriously. We have received only a very small number of customer inquiries that can be linked to charge management. Unfortunately, we can only comment on the matter further, if we have more detailed information about the affected devices.

But isolated or not, those who are affected by the problem may not be able to use their devices anymore. But charging problems may actually not that complicated and I know some owners who have actually made their devices charge and turn on again. That's what I'm going to share with you today--the fix.

What to do if your Galaxy Note 8 won't charge

This solution is based on the fact that when the phone runs out of battery, it may not shut the operating system as well as some of its hardware properly. As a result, the phone crashes which leaves the phone unresponsive. To address this problem, try this...

• Press and hold the Volume Down button and the Power key for 7 seconds or until the phone turns on. 

If the device actually boots up, it should charge so you may connect it to its charger even during the boot sequence.  But what if the battery was totally drained? Well, try this...

1. Plug the charger to a working AC outlet.
2. Connect the phone to the charger using the original data cable.
3. Leave the phone connected to its charger for a couple of minutes and then do the following.
4. Press and hold the Volume Down button and don't let go.
5. Press and hold the Power key.
6. Keep both buttons pressed for 10 seconds or more.

If your Samsung Galaxy Note 8 is still not responding after this, then try using a third-party charger and cable if possible. You may also try connecting it to your computer to know if it responds to that. If all of these procedures fail, then it's time to bring it to the service center so that the technician can check it out for you. 

There are so many Samsung Galaxy Note 8 owners who reported that their phones went completely dead or turned off by themselves and would no longer turn on. I know a couple of users who immediately went to the service center (not a Samsung service center) and paid the technician an expensive service fee to have their devices brought back to life. Well, according to them, the servicing only took a few minutes.

Well, I don’t want you to experience that or pay a tech too much money when in fact you can fix this problem on your own without any help from others. That’s what I want to share with you in this article and believe me, it would only take a couple of minutes before you can make the phone to respond and boot up.

How to make Galaxy Note 8 respond

You won’t believe the following solution is effective enough to fix your Galaxy Note 8 that’s completely dead…

Press and hold both the Power and the Volume Down keys for 7 seconds.

Doing this will simulate the popular battery disconnect procedure and force your phone to boot up. This is all you need to do to fix this problem and continue using your Note 8. If, however, this doesn’t work, then you may be doing the procedure incorrectly. Try this…

Press and hold the Volume Down button first before pressing and holding the Power key. Then continue holding both keys for 7 seconds or more. It’s the same as the first procedure only that we’re making sure the combination is done correctly. If this doesn’t work either, then perhaps this would help:

1. Charge your Galaxy Note 8 for at least 15 minutes.
2. Make sure you use the original charger and cable.
3. Press and hold the Volume Down and the Power keys again for 10 seconds or until the phone turns on.

If your Samsung Galaxy Note 8 is still completely dead and won’t turn on nor respond after doing all this, then it’s the perfect time to bring it to the technician.

Why? Because it’s probably an issue with the hardware. There’s even a possibility that your phone has either physical or liquid damage and for these issues, there’s nothing much you can do but have the phone checked by a technician.

When describing the problem to the tech, make sure you tell him the events leading to the problem. If the phone got dropped or got wet, that might help determine what the problem is so let the tech know about that, too.