It can be stressful when your Galaxy A56 refuses to ring for new numbers. You may miss important calls from work, friends, or deliveries. This problem usually points to a few simple settings that can be adjusted.
Why Your Galaxy A56 Might Not Be Receiving Calls from New Numbers
- Call barring or blocking is turned on.
- Do Not Disturb mode is enabled.
- Caller ID restrictions are interfering.
- Network signal is weak or unstable.
- Outdated software or carrier settings.
Check if Call Blocking is Enabled.
Your phone has built-in blocking tools that can prevent new or unknown numbers from reaching you. If blocking rules are active, those calls will never ring.
- Open the Phone app, and then tap More options (three dots).
- Tap Settings, and then tap Block numbers.
Look for any blocked numbers or restrictions like “Block unknown/private numbers.” If enabled, turn them off to allow new numbers to come through.
Turn Off Do Not Disturb Mode.
When Do Not Disturb is on, your phone will silence incoming calls unless they are from allowed contacts. This could explain why only familiar numbers can reach you.
- Open Settings, and then tap Notifications.
- Tap Do not disturb, and then toggle the switch off.
If you want to keep Do Not Disturb active, check the “Calls and messages” settings to ensure new numbers are not excluded.
Verify Caller ID and Spam Protection.
Samsung phones use caller ID and spam protection to block unwanted calls. Sometimes this feature mistakes new numbers as spam.
- Open the Phone app, and then tap More options.
- Tap Settings, and then tap Caller ID and spam protection.
Turn the feature off temporarily, or adjust the filter settings to allow more calls.
Check Network Signal.
Weak or unstable signal can cause calls from new numbers to drop before they connect. This is common indoors or in low-coverage areas.
Move to a spot with stronger reception and test again. If other phones on the same network also struggle, it may be a temporary carrier issue.
Update Software and Carrier Settings.
Software bugs can cause calling problems, especially with new features from carriers. Keeping your device updated often resolves this.
- Open Settings, and then tap Software update.
- Tap Download and install, and follow the prompts if an update is available.
Carrier settings may also update automatically after a restart.
When your Galaxy A56 is not receiving calls from new numbers, it usually comes down to blocked settings, Do Not Disturb, or spam filters. Once you check these areas, your phone should start receiving calls normally again.
FAQs
Why does my Galaxy A56 block unknown numbers by default?
The Block unknown/private numbers option may be enabled in the Phone app. This automatically prevents calls from numbers not saved in your contacts.
Can my carrier cause call issues with new numbers?
Yes. Sometimes carriers have temporary routing problems. Contact your provider if the issue continues after checking your phone settings.
Does Do Not Disturb block all new numbers?
Not always. It blocks calls unless you configure exceptions. If only your contacts are allowed, new numbers will not ring through.