The File Manager on your OnePlus 13 is an essential tool for managing photos, downloads, and documents. When it suddenly crashes or refuses to open, it can make organizing files frustrating.
Crashes often happen due to corrupted cache, outdated software, or temporary app bugs. Luckily, you can fix it easily with a few simple steps.
Why Your OnePlus 13 File Manager Might Be Crashing
- App cache or data has become corrupted.
- Too many files stored in internal memory.
- A recent update introduced a glitch.
- The File Manager version is outdated.
- Background restrictions are preventing it from loading properly.
Clear File Manager Cache and Data.
When the cache becomes corrupted, the File Manager may crash every time you open it. Clearing it removes temporary files and resets the app to normal operation.
- Open Settings, and then tap Apps.
- Tap App management, and then tap File Manager.
- Tap Storage and cache, and then tap Clear cache.
- If the issue persists, tap Clear storage to reset the app completely.
After clearing, reopen File Manager to check if it works properly.
Check for Software Updates.
System updates often fix bugs that cause app crashes. Installing the latest version can resolve compatibility problems.
- Open Settings, and then tap About device.
- Tap OxygenOS version, and then tap Check for updates.
If an update is available, install it, and restart your phone afterward.
Free Up Storage Space.
When your OnePlus 13 runs low on storage, the File Manager may slow down or close unexpectedly. Freeing up space gives the system more room to operate smoothly.
- Open Settings, and then tap Storage.
- Review what’s taking up space, and delete large or unused files.
You can also transfer photos and videos to cloud storage or an external device.
Disable Battery Optimization for File Manager.
Aggressive battery optimization can sometimes cause background apps to crash or stop responding. Excluding the File Manager prevents it from being restricted.
- Open Settings, and then tap Battery.
- Tap Battery optimization, and then locate File Manager.
- Tap it, and then select Don’t optimize.
This ensures the app stays active when you need it.
Reinstall or Update the File Manager App.
If your OnePlus 13 allows updates through the Play Store, reinstalling can help fix broken components or missing files.
- Open Play Store, and then search for File Manager.
- Tap Uninstall, and then tap Install again.
After reinstalling, open the app to see if it runs without issues.
Reset App Preferences.
Resetting app preferences can restore default permissions and resolve any misconfiguration that might cause the app to crash.
- Open Settings, and then tap Apps.
- Tap App management, and then tap the three-dot menu in the upper-right corner.
- Tap Reset app preferences, and then confirm your choice.
This won’t delete any data, but it resets all permissions and background limits.
When the File Manager starts working again, consider cleaning it regularly and keeping your software updated to prevent future crashes.
FAQs
Why does my File Manager close immediately after opening?
It usually happens when the app cache is corrupted or the system is low on memory. Clearing the cache or freeing up space often fixes it.
Can I use another file manager temporarily?
Yes. You can install trusted alternatives like Files by Google or Solid Explorer from the Play Store while troubleshooting the default app.
Will clearing data delete my files?
No. Clearing File Manager data only resets the app itself. Your personal files stored on the device remain safe.