Not being able to receive calls on your Galaxy A36 is a serious problem. You could miss important updates from family, friends, or work. Luckily, there are several proven solutions that can help restore normal call functionality.
Why Your Galaxy A36 Might Not Be Receiving Calls
- Call forwarding may be enabled.
- Airplane mode or Do Not Disturb is turned on.
- Network issues with your carrier.
- Outdated software or corrupted settings.
- Problems with your SIM card.
Turn Off Call Forwarding.
If call forwarding is enabled, incoming calls may automatically be sent to another number. Disabling it ensures calls reach your device directly.
- Open the Phone app, and then tap the Menu icon at the top right.
- Tap Settings, and then tap Supplementary services.
Look for Call forwarding, and disable any active options. Test by calling your number from another phone.
Check Airplane Mode and Do Not Disturb.
Both features block calls when active. A quick check can rule them out as the cause.
- Swipe down from the top right of the screen, and then check the Airplane mode icon.
- Make sure it is off, and then do the same for Do Not Disturb.
When these features are disabled, your phone will ring normally again.
Reset Network Settings.
Network misconfigurations can block incoming calls. Resetting restores them to default without deleting personal files.
- Open Settings, and then tap General management.
- Tap Reset, and then tap Reset mobile network settings.
Confirm the action, and restart your Galaxy A36.
Update Your Software.
An outdated system may contain bugs affecting calls. Installing the latest update ensures your phone works with carrier requirements.
- Open Settings, and then tap Software update.
- Tap Download and install, and follow the prompts if an update is available.
After updating, check if incoming calls now connect.
Reseat or Replace the SIM Card.
A faulty or loosely placed SIM can cause missed calls. Re-seating it allows the phone to read it properly.
- Power off your Galaxy A36, and then eject the SIM tray with the provided tool.
- Remove the SIM card, and then insert it back securely before turning the phone on again.
If problems continue, request a replacement SIM from your carrier.
A Galaxy A36 that cannot receive calls is usually suffering from a small setting or SIM issue. Once you check each of these areas, you should be able to get your device back to receiving calls reliably.
FAQs
Why am I missing calls even though my phone shows full signal?
This often happens when call forwarding or Do Not Disturb is turned on. Disabling these features usually fixes the issue.
Can a weak SIM card connection block calls?
Yes. A loose or damaged SIM may prevent calls from coming through. Re-seating or replacing it often restores service.
Will resetting network settings delete my contacts and apps?
No. It only clears Wi-Fi, Bluetooth, and mobile network configurations. Your personal files and apps remain safe.
