A phone that refuses to power on can be worrying. Your Galaxy A36 may look completely dead, but in most cases, the issue can be fixed with simple troubleshooting. Before assuming it is a hardware failure, try the solutions below.
Why Your Galaxy A36 Might Not Turn On
- Battery is fully drained.
- Software crash or system freeze.
- Charging cable, adapter, or port is faulty.
- Power button not responding.
- Hardware damage from drops or liquid exposure.
Charge the Phone.
If the battery is completely drained, your Galaxy A36 will not respond to the power key. Plugging it in for a while can bring it back to life.
- Connect your Galaxy A36 to the original charging cable, and then plug it into a wall adapter.
- Leave it charging for at least 15 minutes, and then press and hold the Side button to check if it powers on.
Try a Different Charger and Cable.
A damaged or incompatible charging accessory can prevent your phone from charging. Testing with another charger rules this out quickly.
- Plug your Galaxy A36 into a different USB cable, and then connect it to another adapter.
- Try charging from a wall socket instead of a computer USB port to ensure enough power.
Force Restart the Device.
Sometimes the phone is on but frozen, making the screen appear black. A force restart can fix a system crash.
- Press and hold the Side button, and then hold the Volume Down key at the same time.
- Keep holding both buttons for about 15 seconds until you see the Samsung logo.
Inspect the Charging Port.
Dust or debris in the charging port can block the connection and stop the phone from charging. Cleaning it carefully can help.
- Use a flashlight to check inside the charging port, and then blow gently to remove loose dirt.
- If needed, use a soft brush or a toothpick carefully to clear out stuck debris.
Boot into Safe Mode.
If the device turns on but stays stuck on the logo or keeps restarting, a third-party app may be the cause. Safe Mode allows you to start the phone with only system apps.
- Press and hold the Side button, and then hold the Volume Down key until you see the Samsung logo.
- Release the Side button, and then keep holding Volume Down until Safe Mode appears at the bottom corner of the screen.
Seek Professional Repair.
If none of these steps work, the issue may be with the hardware, such as the battery or motherboard. At this point, contacting Samsung support or visiting a service center is the best option.
Even if your Galaxy A36 looks unresponsive, it is often a simple issue like a drained battery or a frozen system. Trying the above steps usually brings the device back to life.
FAQs
How long should I charge my Galaxy A36 if the battery is fully drained?
Leave it connected to the charger for at least 15 to 30 minutes before trying to turn it on.
Will a force restart delete my files?
No. A force restart only reboots the system. Your apps, files, and settings remain safe.
What if my Galaxy A36 only vibrates but the screen stays black?
This may point to a screen or display issue. In that case, professional repair is required since the phone is on but the display is not working.
