If your Galaxy S25 FE suddenly stops responding to touch, it can be worrying. You might not be able to swipe, tap, or even unlock the phone. The good news is, most of the time, this issue is caused by simple glitches that can be fixed without visiting a service center.
Why Your Galaxy S25 FE Screen Might Not Be Responding
- Temporary software glitch or frozen app.
- Accumulated dirt, moisture, or screen protector interference.
- Overloaded memory or background processes.
- Outdated firmware or incompatible apps.
- Physical or hardware-related damage to the display.
Force Restart Your Phone.
A force restart is the quickest way to fix an unresponsive screen. It clears temporary glitches and refreshes the phone’s memory.
Press and hold the Side key and Volume Down key at the same time for about 15 seconds. Wait until the Samsung logo appears, then release the keys.
After the restart, try touching the screen again to see if it responds normally.
Remove the Screen Protector and Clean the Display.
Dust, oil, or a poorly fitted screen protector can block touch sensitivity. Cleaning the screen or removing accessories often helps restore touch accuracy.
Gently remove any case or screen protector from your Galaxy S25 FE. Use a soft, slightly damp cloth to clean the screen, then dry it with a microfiber cloth.
Check the touch response again after cleaning.
Boot in Safe Mode.
If your screen works inconsistently, a third-party app might be causing the problem. Booting into Safe Mode helps you identify if that’s the case.
- Press and hold the Side key and Volume Down key until the Power menu appears.
- Tap and hold Power off until Safe Mode appears, then tap it to restart in Safe Mode.
When the phone restarts, check if the touch screen works. If it does, uninstall any recently downloaded apps that could be causing the problem.
Check for Software Updates.
Software updates often include performance improvements and bug fixes. Installing the latest version can resolve touchscreen issues caused by outdated firmware.
- Open Settings, and then tap Software update.
- Tap Download and install, and follow the on-screen instructions if an update is available.
Once the update is installed, restart your Galaxy S25 FE and test the screen again.
Wipe System Cache.
Corrupted temporary files can cause performance issues, including unresponsive screens. Wiping the system cache removes these files without affecting your data.
- Turn off your Galaxy S25 FE completely.
- Press and hold the Volume Up and Side key until the Samsung logo appears.
- Use the Volume keys to highlight Wipe cache partition, then press the Side key to select it.
- When prompted, select Yes. After completion, choose Reboot system now.
After the phone restarts, the screen should be more responsive.
Factory Reset (Last Resort).
If nothing else works, a factory reset can eliminate deep software problems that affect the touchscreen. Make sure to back up your data first, as this will erase everything.
- Open Settings, and then tap General management.
- Tap Reset, and then select Factory data reset.
- Tap Reset, and follow the on-screen instructions to confirm.
Once complete, set up your phone as new and check the screen functionality.
If the problem persists even after a reset, the issue might be hardware-related. In that case, visiting a Samsung Service Center is your best option.
Your Galaxy S25 FE’s screen may stop responding for many reasons, but most can be resolved with simple troubleshooting. Always start with the basics before assuming it’s a hardware issue.
FAQs
Why does my Galaxy S25 FE touch screen stop working randomly?
It often happens because of temporary software errors, incompatible apps, or interference from screen protectors.
Can moisture cause my Galaxy S25 FE screen to stop responding?
Yes. Even a small amount of moisture or sweat can cause the capacitive screen to misread touches or stop detecting input.
Does Safe Mode delete my data?
No. Safe Mode only disables third-party apps temporarily so you can test your phone’s default system functions safely.