If your Galaxy S25 Ultra suddenly stops responding to touch, it can be frustrating. You might tap the screen and nothing happens, or swipes may not register properly. This usually happens because of temporary software bugs, screen protectors interfering with touch sensitivity, or hardware-related issues.
Don’t worry, there are several ways to bring your screen back to life without rushing to a service center.
Why Your Galaxy S25 Ultra Screen Might Not Be Responding
- A thick or incompatible screen protector blocking touch sensitivity.
- System glitches or frozen background apps.
- Moisture or dirt on the display surface.
- Incorrect touch sensitivity settings.
- Outdated software or corrupted cache files.
Remove Screen Protector or Case.
Sometimes, screen protectors or bulky cases interfere with touch recognition. Removing them helps confirm if they are the cause.
Gently take off the screen protector or case. Clean the display with a soft, dry cloth to remove smudges or dust. Then, test the touch response again.
Force Restart Your Phone.
If your screen is completely frozen, a force restart helps refresh the system and clear temporary errors.
Press and hold the Volume Down key and Side key together for about 15 seconds. Release them once the Samsung logo appears. Your phone should reboot and the touch function may return.
Enable Touch Sensitivity.
If you use a screen protector, touch sensitivity might be lower than normal. Increasing it improves response.
- Open Settings, and then tap Display.
- Scroll down and toggle on Touch sensitivity.
This setting makes the touchscreen more responsive, especially when using tempered glass or protective films.
Check for Software Updates.
A system update can fix bugs or performance issues that affect touchscreen responsiveness. Keeping your Galaxy S25 Ultra up to date ensures optimal performance.
- Open Settings, and then tap Software update.
- Tap Download and install, and then follow the prompts if an update is available.
After updating, restart your phone to apply the changes.
Boot in Safe Mode.
Sometimes, third-party apps can cause touch issues. Booting in Safe Mode helps determine if one of them is responsible.
Press and hold the Side key until the Power menu appears. Touch and hold Power off, then tap Safe mode. Once the phone restarts, test the touchscreen.
If it works properly, an app is causing the issue. Restart normally and uninstall recently installed or suspicious apps.
Reset All Settings.
If none of the above works, you may need to reset all settings to restore default configurations. This does not erase your personal data.
- Open Settings, and then tap General management.
- Tap Reset, and then tap Reset all settings.
After the reset, test the screen again.
If your Galaxy S25 Ultra touchscreen is still unresponsive after all these steps, the problem might be hardware-related. In that case, visit a Samsung Service Center for professional diagnosis.
FAQs
Why is my Galaxy S25 Ultra touchscreen lagging or slow?
This can happen due to low storage, background apps, or reduced touch sensitivity when using a screen protector. Enabling Touch sensitivity often helps.
Will resetting all settings delete my data?
No. Resetting all settings only restores system preferences like Wi-Fi, Bluetooth, and accessibility options without erasing files or apps.
Can moisture cause touchscreen issues?
Yes. Water or sweat on the screen can prevent touch recognition. Wipe your screen and hands completely dry before using your phone.
