How to Fix Internet App Keeps Crashing on OnePlus 13

How to Fix Internet App Keeps Crashing on OnePlus 13

If your Internet app keeps crashing on the OnePlus 13, you’re not alone. This problem can happen when the app’s cache becomes corrupted, a software update introduces instability, or your phone’s memory is overloaded. Fortunately, there are several easy fixes you can try to make the app run smoothly again.

Why the Internet App Keeps Crashing on OnePlus 13

  • Outdated app version or system software.
  • Corrupted cache or app data.
  • Too many apps running in the background.
  • Network instability or temporary glitches.
  • Conflicts caused by extensions or browser settings.

Restart Your Phone.

Sometimes, all it takes is a simple restart. Restarting clears temporary files and resets background processes that may be interfering with the Internet app.

Swipe down from the top-right corner of the screen to open the Quick Settings panel. Tap the Power icon, then tap Restart. After rebooting, open the Internet app again and check if it still crashes.

Clear the Internet App Cache and Data.

Corrupted cache files are one of the most common causes of app crashes. Clearing them helps the Internet app load fresh data.

  1. Open Settings, and then tap Apps.
  2. Tap App management, and then tap Internet.
  3. Tap Storage and cache, and then tap Clear cache.
  4. If the problem continues, tap Clear storage or Clear data.

After doing this, open the app again. You might need to sign back in or reconfigure your preferences.

Update the Internet App.

If you’re running an older version of the app, it might crash because of compatibility issues with your current system. Updating ensures you’re using the most stable release.

  1. Open the Play Store, and then tap your profile icon.
  2. Tap Manage apps and device, and then tap Updates available.
  3. Find the Internet app, and then tap Update.

Once updated, relaunch the app and see if the issue is resolved.

Check for System Updates.

System updates often include bug fixes that can solve app stability issues. Keeping your OnePlus 13 updated helps prevent random crashes.

  1. Open Settings, and then tap About device.
  2. Tap OxygenOS, and then tap Check for updates.
  3. If an update is available, tap Download and install.

After the update, restart your phone and test the Internet app.

Reset App Preferences.

Incorrect app settings or permissions can also cause the Internet app to malfunction. Resetting app preferences restores all permissions and configurations to their default state.

  1. Open Settings, and then tap Apps.
  2. Tap App management, and then tap the three-dot menu at the top-right.
  3. Tap Reset app preferences, and then confirm.

This will not delete any personal data, but it resets all disabled apps, permissions, and notification restrictions.

Uninstall and Reinstall the App.

If nothing else works, reinstalling the Internet app can eliminate deeper software issues.

  1. Touch and hold the Internet app icon on your Home screen.
  2. Tap Uninstall, and then confirm.
  3. Open the Play Store, search for the Internet app, and reinstall it.

Once done, launch the app and verify if the crashes are gone.

Crashes are often caused by small system or cache issues, and most of the time, a simple restart or cache reset is all it takes to fix them. But if the problem continues even after trying everything, consider using a temporary alternative browser until the next OnePlus system update.


FAQs

Why does my Internet app crash only on certain websites?

Some sites use heavy scripts or outdated code that can cause browsers to crash. Clearing the cache or updating the app usually helps.

Will clearing app data delete my bookmarks and history?

Yes, clearing data removes your saved history, bookmarks, and logins. You can back up your data first if needed.

Can a recent OxygenOS update cause app crashes?

Yes. Sometimes, updates introduce temporary bugs that affect app stability. OnePlus usually releases follow-up patches to address them.

Leie Gabrielle is a college student with a deep passion for technology, gaming, and all things digital. When he’s not buried in coursework, he’s exploring the latest gadgets, leveling up in his favorite games, or breaking down tech trends for curious minds. With a sharp eye for innovation and a love for learning, Gabrielle brings fresh perspectives to the ever-evolving digital world.