If the Samsung Internet app keeps crashing on your Galaxy S25 Ultra, browsing becomes frustrating very quickly. Pages may close suddenly, the app might freeze, or it may refuse to open at all.
This problem usually happens because of corrupted cache files, outdated software, or conflicting browser settings. The good news is that most crashes can be fixed with a few simple adjustments on your phone running OneUI 7.
Why the Samsung Internet App Keeps Crashing
- The browser cache or data has become corrupted.
- The Samsung Internet app is outdated.
- Too many open tabs are consuming memory.
- A recent system update caused temporary app conflicts.
- Background apps are using too much memory.
Clear the Samsung Internet Cache
Browser cache files help pages load faster, but over time they can become corrupted. When this happens, the Internet app may freeze or close unexpectedly while loading pages.
Open Settings, and then tap Apps.
Scroll down and tap Samsung Internet, and then tap Storage.
Tap Clear cache, and then reopen the browser to test it.
Close Unused Browser Tabs
Having too many tabs open can overwhelm the browser, especially if several heavy websites are running scripts in the background. Reducing the number of active tabs often stabilizes the app.
Open Samsung Internet, and then tap the Tabs icon.
Review the open tabs, and then close the ones you no longer need.
Leave only a few tabs open, and then continue browsing.
Update the Samsung Internet App
Outdated apps may contain bugs that cause crashes. Samsung frequently releases updates that improve browser stability and compatibility with new Android versions.
Open the Galaxy Store, and then tap the Menu icon.
Tap Updates, and then look for Samsung Internet in the list.
Tap Update, and then wait for the installation to finish.
Restart Your Phone
A quick restart refreshes system memory and stops background processes that may interfere with apps. This often fixes random crashes without requiring any deeper troubleshooting.
Swipe down from the top of the screen, and then swipe down again to open Quick Settings.
Tap the Power icon, and then tap Restart.
Wait for the phone to reboot, and then open Samsung Internet again.
Reset the Internet App Data
If the browser continues crashing, its saved data may be damaged. Resetting the app removes corrupted files and restores the app to its default state.
Open Settings, and then tap Apps.
Tap Samsung Internet, and then tap Storage.
Tap Clear data, and then confirm the reset.
Most Samsung Internet crashes come from temporary bugs or corrupted cache files. Once you refresh the app, update it, or restart your device, the browser should run smoothly again on your Galaxy S25 Ultra.
FAQs
Why does Samsung Internet crash when opening certain websites?
Some websites run heavy scripts or incompatible code that can cause the browser to freeze. Clearing cache and updating the browser usually fixes the issue.
Is Samsung Internet better than Chrome on Galaxy phones?
Samsung Internet is optimized for Galaxy devices and includes features like enhanced privacy controls, built in ad blocking support, and smoother integration with OneUI 7.
Will clearing Samsung Internet data delete my bookmarks?
Clearing cache does not remove bookmarks. However, clearing app data may remove saved browsing information unless your Samsung account is syncing your bookmarks.
