The Secure Folder on your OnePlus 13 is designed to protect sensitive files, photos, and apps with an extra layer of security. It helps keep private data separate from the rest of your phone. However, if it suddenly stops opening, it can be both inconvenient and worrying.
This issue is usually caused by incorrect settings, temporary system bugs, or conflicts with privacy and security features. Fortunately, there are several ways to fix it.
Why Your OnePlus 13 Secure Folder Might Not Be Opening
- The Secure Folder app has crashed or frozen.
- Device security permissions have been changed.
- Battery optimization is restricting Secure Folder functions.
- Recent software updates caused compatibility issues.
- Corrupted app data or cache files.
Restart Your Phone.
A simple restart can resolve most temporary glitches, including Secure Folder malfunctions. Restarting refreshes the system and clears temporary files that might be blocking access.
Swipe down from the top-right corner of the screen to open the Quick Settings panel. Tap the Power icon, then select Restart. Wait for the device to reboot and check if the Secure Folder opens correctly.
Check App Permissions.
Secure Folder requires certain permissions to function properly. If these permissions are revoked, it may fail to open or load your content.
- Open Settings, and then tap Apps.
- Tap Secure Folder, and then tap Permissions. Make sure all required permissions, such as Storage and Files, are allowed.
After adjusting permissions, open the Secure Folder again to see if it responds.
Clear Secure Folder Cache and Data.
Corrupted cache or data can prevent the Secure Folder from launching. Clearing these files resets the app without removing your protected data.
- Open Settings, and then tap Apps.
- Tap Secure Folder, and then tap Storage & cache. Tap Clear cache, and then tap Clear storage.
Once cleared, reopen the Secure Folder to check if it works properly.
Disable Battery Optimization for Secure Folder.
Battery optimization can sometimes stop background services required for Secure Folder to function. Disabling it ensures the app runs smoothly.
- Open Settings, and then tap Battery.
- Tap Battery optimization, find Secure Folder, and then select Don’t optimize.
This keeps the Secure Folder active even when your phone is conserving battery power.
Update OxygenOS.
Outdated software may contain bugs that interfere with app security features. Updating OxygenOS can fix known issues and restore normal function.
- Open Settings, and then tap System.
- Tap System updates, and then tap Check for updates. If available, follow the prompts to install the latest version.
After the update, restart your device and test the Secure Folder again.
Reset All Settings.
If Secure Folder still doesn’t open, system settings may be corrupted. Resetting all settings brings them back to default without erasing your files.
- Open Settings, and then tap System.
- Tap Reset options, and then tap Reset all settings. Confirm the action and let the phone restart.
Resetting can fix deep software conflicts that prevent Secure Folder from launching.
The Secure Folder feature is vital for privacy on the OnePlus 13. Once it’s working again, you’ll be able to securely access your private apps and files without interruption.
FAQs
Why does my Secure Folder keep crashing on my OnePlus 13?
It usually happens due to corrupted cache or missing permissions. Clearing the app cache or checking permissions often resolves it.
Will clearing data delete my files in Secure Folder?
No. Clearing cache or app storage only resets the Secure Folder app configuration, not the files protected inside it.
Can I reinstall Secure Folder on OnePlus 13?
Yes. If the problem continues, uninstall Secure Folder from Settings > Apps, restart your phone, then reinstall it from the OnePlus App Store or Google Play Store.
