PDF files are among the most common document formats, whether you’re downloading receipts, e-books, or attachments. But it can be frustrating when your OnePlus 13 suddenly refuses to open them.
This issue is usually caused by missing apps, corrupted files, or outdated software. Here’s how you can fix it and get your PDFs opening smoothly again.
Why Your OnePlus 13 Can’t Open PDF Files
- There is no PDF viewer installed on the device.
- The file is corrupted or incomplete.
- The app you’re using is outdated or crashing.
- The file permissions are restricted.
- System bugs or outdated software.
Install or Update a PDF Viewer App.
Your OnePlus 13 needs a PDF viewer app to read PDF files. Without one, the system will not know how to open them.
- Open the Play Store, and then tap the search bar.
- Type Adobe Acrobat Reader or Google PDF Viewer, and then install or update the app.
Once installed, try opening the PDF again to see if it loads properly.
Clear the Default App Settings.
If your phone keeps trying to open PDFs with the wrong or broken app, resetting the default settings can help.
- Open Settings, and then tap Apps.
- Tap Default apps, and then tap Set as default.
Look for any app associated with PDF files and tap Clear defaults. This forces the phone to ask which app to use the next time you open a PDF.
Clear Cache and Storage of the PDF Viewer.
Cached data can sometimes cause file-opening issues. Clearing it removes temporary glitches and refreshes the app.
- Open Settings, and then tap Apps.
- Tap the PDF viewer you are using, and then tap Storage & cache.
Tap Clear cache, and then tap Clear storage. Reopen your PDF file afterward to check if it works.
Check if the PDF File Is Corrupted.
If the file was downloaded or transferred incorrectly, it may be incomplete or damaged. In that case, no viewer will be able to open it.
Try downloading the PDF again from the source or request the sender to resend it. Then open the new file using your preferred PDF app.
Update System Software.
Outdated software can sometimes cause compatibility issues with apps and file formats. Updating your OnePlus 13 can fix those.
- Open Settings, and then tap About device.
- Tap OxygenOS, and then tap Check for updates.
If an update is available, download and install it. Once your phone restarts, try opening the PDF file again.
Use a File Manager App.
Sometimes, the problem lies with the app you are using to access the file. A file manager gives you a more direct way to open PDFs.
- Open the Files app, and then tap the folder where your PDF is saved.
- Tap the file, and then choose your preferred PDF viewer from the list.
This helps verify if the issue is with the original app or the file itself.
If your OnePlus 13 still can’t open PDF files after these steps, you can reinstall the PDF app or try a different one entirely. In most cases, the issue is caused by a missing app or corrupted file, both of which are quick to fix.
FAQs
Which app is best for viewing PDFs on OnePlus 13?
Adobe Acrobat Reader is the most reliable option, but Google PDF Viewer and WPS Office also work well.
Why do some PDFs open blank?
Blank PDFs usually mean the file is corrupted or the viewer app is outdated. Re-downloading the file or updating the app should fix it.
Can I open PDFs without installing an app?
Yes, if you use Google Chrome or the built-in Files app. Both can open PDF files without a separate viewer installed.
