If Secure Folder on your OnePlus 15 refuses to open, it can be worrying, especially if you keep private files or apps stored inside it. Sometimes the folder does nothing when tapped, while other times it shows an error or gets stuck loading. This issue is usually caused by app conflicts, system restrictions, or temporary software glitches, and most of them are easy to fix.
Why Secure Folder on Your OnePlus 15 Is Not Opening
- The Secure Folder app data is corrupted or outdated.
- Battery or system optimization is restricting background processes.
- The phone software has a temporary bug after an update.
- App lock or privacy settings are conflicting with Secure Folder.
- The device has not been restarted for a long time.
1. Restart Your OnePlus 15
A restart clears temporary system processes that may be preventing Secure Folder from launching. It also refreshes background services that Secure Folder depends on to work properly.
Swipe down from the top of the screen to open Quick Settings, and then tap the Power icon.
Tap Restart, and wait for the phone to turn back on completely.
2. Force Stop Secure Folder
If Secure Folder is stuck in the background, force stopping it can reset the app. This does not delete any of your data inside the folder.
Open Settings, and then tap Apps.
Tap Secure Folder, and then tap Force stop to close it completely.
3. Clear Secure Folder Cache
Cached data can sometimes become corrupted and block Secure Folder from opening. Clearing the cache removes temporary files without affecting your private content.
Open Settings, and then tap Apps.
Tap Secure Folder, and then tap Storage and clear the cache.
4. Check Battery and App Optimization
Aggressive battery optimization can stop Secure Folder from running correctly. Disabling restrictions ensures the app can run in the background when needed.
Open Settings, and then tap Battery.
Tap App battery management, find Secure Folder, and allow it to run without restrictions.
5. Update the System Software
Secure Folder issues are often fixed through system updates. Running outdated software can leave bugs unresolved.
Open Settings, and then tap System.
Tap Software update, and install any available updates for your OnePlus 15.
6. Remove Conflicting App Locks
Some third-party app lock or privacy apps can interfere with Secure Folder. Removing or disabling them helps restore normal access.
Open Settings, and then tap Privacy.
Review app lock or security apps, and disable any that may conflict with Secure Folder.
Secure Folder on the OnePlus 15 usually starts working again once background restrictions are removed or the app is refreshed. After applying these fixes, you should be able to access your private files normally and without errors.
FAQs
Will clearing Secure Folder cache delete my files?
No. Clearing the cache only removes temporary data. Your photos, documents, and apps inside Secure Folder will remain safe.
Why does Secure Folder keep crashing after an update?
Some updates introduce temporary bugs. Restarting the phone or installing the next patch often resolves the issue.
Can I reinstall Secure Folder if it still will not open?
Yes. Reinstalling Secure Folder is a last resort, but it may remove encrypted data if not backed up, so only do this after trying all other fixes.
