If Google Play Store keeps crashing on your OnePlus 15, downloading or updating apps becomes impossible. The app may close immediately, freeze on launch, or show repeated error messages. This problem is usually caused by corrupted app data, outdated services, or temporary system conflicts, and most fixes are straightforward.
Why Google Play Store Keeps Crashing on OnePlus 15
- Corrupted cache or data in the Play Store app.
- Outdated Google Play Services or Google Services Framework.
- Temporary system glitches after an update or restart.
- Storage issues that prevent apps from loading properly.
- Account sync problems with your Google account.
1. Restart Your Phone
A restart clears temporary memory and refreshes background services. This often resolves minor system conflicts that cause apps like Play Store to crash unexpectedly.
Swipe down from the top of the screen to open Quick Settings.
Tap the Power icon, and then tap Restart.
Wait for the phone to boot up fully before opening Play Store again.
2. Clear Google Play Store Cache
Cached data helps apps load faster, but corrupted cache files can cause crashes. Clearing the cache forces Play Store to rebuild fresh files.
Open Settings, and then tap Apps.
Tap Google Play Store, and then tap Storage and cache.
Tap Clear cache and reopen the app.
3. Clear Google Play Store Data
If clearing the cache does not help, the app’s stored data may be corrupted. Clearing data resets Play Store to its default state without deleting your apps.
Open Settings, and then tap Apps.
Tap Google Play Store, and then tap Storage and cache.
Tap Clear storage and confirm the action.
4. Update Google Play Services
Google Play Store relies heavily on Google Play Services. If it is outdated or malfunctioning, Play Store can crash repeatedly.
Open Google Play Store, and then tap your profile icon.
Tap Manage apps and device, and then update Google Play Services if available.
Restart the phone after the update finishes.
5. Check Date and Time Settings
Incorrect date or time settings can prevent Play Store from connecting properly to Google servers. This can lead to crashes or loading errors.
Open Settings, and then tap System settings.
Tap Date and time, and then enable automatic date and time.
Close Settings and test Play Store again.
6. Remove and Readd Your Google Account
Account sync issues can cause Play Store to behave erratically. Removing and adding your Google account refreshes all related services.
Open Settings, and then tap Passwords and accounts.
Tap Google, and then select your account.
Tap Remove account, restart the phone, and add the account again.
Google Play Store crashing on the OnePlus 15 is usually linked to app data or Google service issues rather than hardware problems. Once the underlying conflict is fixed, the app should open normally and stay stable during downloads and updates.
FAQs
Why does Google Play Store crash immediately when I open it?
This often happens due to corrupted cache or data. Clearing the Play Store cache and data usually resolves the issue.
Will clearing Play Store data delete my apps?
No. Clearing data only resets Play Store settings. Your installed apps and personal files remain untouched.
Should I factory reset my OnePlus 15 if Play Store still crashes?
A factory reset is rarely necessary. Most Play Store issues are fixed by updating Google services or refreshing account settings.
