If Secure Folder is not opening on your RealMe 16, you may be stuck on a loading screen or see an error message after entering your password. This can be stressful, especially if you store private photos, files, or apps inside it. In most cases, the problem is caused by app glitches, permission issues, or system restrictions, and you can fix it without losing your data.
Why Secure Folder on Your RealMe 16 Is Not Opening
- Temporary app glitches after long uptime or background errors.
- Incorrect app permissions blocking Secure Folder access.
- Battery or performance restrictions stopping Secure Folder from running.
- An outdated system version causing compatibility issues.
- Corrupted Secure Folder data after an update or failed unlock attempt.
Restart Your Phone
Restarting clears temporary system issues and refreshes background services. This is often enough to fix Secure Folder problems caused by minor glitches.
Open Settings, and then tap Additional settings.
Tap Power menu, and then choose Restart.
Wait for the phone to boot up, then try opening Secure Folder again.
Check Secure Folder App Permissions
Secure Folder needs certain permissions to function properly. If any required permission is denied, the app may fail to open or crash immediately.
Open Settings, and then tap Privacy.
Tap Permission manager, and then find Secure Folder.
Allow all required permissions, especially storage and device access.
Disable Battery or Performance Restrictions
RealMe UI may limit Secure Folder to save power. When restricted, the app may not launch at all.
Open Settings, and then tap Battery.
Tap App battery management, and then select Secure Folder.
Set it to Allow background activity to prevent restrictions.
Clear Secure Folder Cache
Corrupted cache files can stop Secure Folder from loading. Clearing the cache removes temporary files without deleting your private data.
Open Settings, and then tap Apps.
Tap App management, and then find Secure Folder.
Tap Storage usage, and then select Clear cache.
Update Your Phone Software
Outdated software can cause Secure Folder to malfunction. Updates often include bug fixes that restore app stability.
Open Settings, and then tap Software update.
Tap Check for updates, and then install any available update.
Restart the phone after updating and test Secure Folder again.
Re Lock Secure Folder
Sometimes the Secure Folder lock process itself becomes unstable. Re locking it refreshes the security session without erasing stored files.
Open Settings, and then tap Security.
Tap Secure Folder, and then turn it off temporarily.
Turn it back on and sign in again using your lock method.
Secure Folder issues on the RealMe 16 are usually easy to fix once you remove restrictions and refresh the app. After these steps, the feature should open normally and protect your private data again.
FAQs
Will clearing Secure Folder cache delete my files?
No. Clearing the cache only removes temporary data. Your photos, videos, and documents inside Secure Folder remain safe.
What if Secure Folder still does not open after all fixes?
If the issue continues, back up your data if possible and contact RealMe support. There may be a deeper software bug that requires professional assistance.
Does Secure Folder stop working after system updates?
Yes, sometimes. Updates can temporarily disrupt secure apps, especially if permissions or battery rules reset. Checking permissions and restrictions usually resolves this.