It can be alarming when your Galaxy A36 gets stuck on the Samsung logo during startup. The device refuses to boot, and you cannot access your apps or files. Thankfully, there are reliable steps you can take to fix this issue and get your phone working again.
Why Your Galaxy A36 Might Be Stuck on the Samsung Logo
- A recent software update did not install correctly.
- Corrupted system cache or data preventing a normal boot.
- Incompatible apps causing system errors.
- A faulty or corrupted SD card inserted in the phone.
- Low-level system glitches after a crash or forced shutdown.
Force Restart the Device.
A force restart can clear temporary system glitches that may cause your Galaxy A36 to freeze on the logo screen. This process does not delete your personal data.
Press and hold the Side button and the Volume Down key together for about 15 seconds. Keep holding until the Samsung logo appears again and the device attempts to restart.
Remove the SD Card.
Sometimes a corrupted SD card prevents the phone from booting properly. Removing it can help your Galaxy A36 start normally.
Turn off the phone if possible, or perform a force restart until the screen goes dark. Eject the SIM tray, remove the SD card, then reinsert the tray. Try turning the phone back on without the SD card.
Boot into Safe Mode.
Safe Mode disables third-party apps, making it easier to see if an app is causing the problem. If the phone can boot in Safe Mode, you can uninstall the faulty apps.
- Press and hold the Side button and Volume Down key until the Samsung logo shows.
- Once the logo appears, release the Side button but continue holding the Volume Down key until the home screen loads.
You should see “Safe mode” in the bottom corner. If the device boots normally here, start removing recently installed apps.
Wipe Cache Partition.
A corrupted system cache can prevent your Galaxy A36 from booting. Wiping the cache partition clears temporary system files without erasing personal data.
- Press and hold the Side button and Volume Up key until you see the Samsung logo.
- Release the buttons when the recovery menu appears. Use the Volume keys to highlight Wipe cache partition, then press the Side button to confirm.
After the process completes, select Reboot system now to restart the phone.
Perform a Factory Reset.
If none of the above methods work, a factory reset may be required. This will erase all data, so use it as a last resort.
- Boot into recovery mode by holding the Side button and Volume Up key until the recovery screen shows.
- Use the Volume keys to highlight Wipe data/factory reset, then press the Side button to confirm.
Once the reset finishes, choose Reboot system now. The phone should start fresh.
If your Galaxy A36 is stuck on the Samsung logo, one of these solutions will usually get it working again. Start with the easier steps like force restart and cache wipe before moving to a factory reset.
FAQs
Will a force restart erase my data?
No. A force restart simply reboots the device and does not delete any files.
Why does my Galaxy A36 get stuck after an update?
It usually happens when the update did not install correctly, or when leftover cache conflicts with the new system files.
Is a factory reset always necessary?
Not always. Try other methods first, but if the phone still refuses to boot, a factory reset is often the final solution.
