When Google Contacts stop updating on your Galaxy S25 Ultra, new numbers may not appear, edits may fail to sync, and deleted contacts can suddenly reappear. This makes calling and messaging confusing, especially if you rely on Google Contacts as your main address book.
The issue is usually caused by sync restrictions, background limits, or account-related problems. Let’s fix it step by step.
Why Google Contacts Is Not Updating on Galaxy S25 Ultra
- Contact sync is turned off for your Google account.
- Background data or battery restrictions are limiting sync.
- The Contacts app cache is corrupted.
- Google account sync is stuck or failed.
- Temporary system or network issues.
Make Sure Contact Sync Is Enabled.
Google Contacts will not update if sync is disabled for your Google account. This is the most common reason contacts stop refreshing.
Open Settings, and then tap Accounts and backup. Tap Manage accounts, and then select your Google account.
Tap Sync account, and then make sure Contacts is turned on. If it is already enabled, turn it off for a few seconds, then turn it back on to refresh syncing.
Remove Battery Restrictions for Contacts.
Battery optimization can stop Google Contacts from syncing in the background. This often happens when the phone is trying to save power.
Open Settings, and then tap Apps. Tap Contacts, and then tap Battery.
Select Unrestricted, and then exit settings. This allows Contacts to sync freely in the background.
Allow Background Data Usage.
If background data is blocked, Google Contacts cannot update unless the app is open. This causes delayed or missing contact changes.
Open Settings, and then tap Apps. Tap Contacts, and then tap Mobile data and Wi-Fi.
Turn on Allow background data usage, and then return to the home screen.
Clear Contacts App Cache.
A corrupted cache can prevent contact updates from syncing properly. Clearing it does not delete your contacts.
Open Settings, and then tap Apps. Tap Contacts, and then tap Storage.
Tap Clear cache, and then restart your Galaxy S25 Ultra.
Remove and Re Add Your Google Account.
If syncing is stuck, re-adding your Google account can reset the connection and fix update issues.
Open Settings, and then tap Accounts and backup. Tap Manage accounts, and then select your Google account.
Tap Remove account, restart your phone, then add the Google account again and enable Contacts sync.
Check Your Internet Connection.
Google Contacts needs a stable internet connection to sync properly. Weak or unstable connections can interrupt updates.
Turn on mobile data or connect to a reliable Wi-Fi network. Then wait a few minutes and check if contacts start updating again.
Google Contacts syncing issues on the Galaxy S25 Ultra are usually easy to fix once the right setting is adjusted. After restoring sync, your contacts should stay updated across all your devices.
FAQs
Why do my Google Contacts update on the web but not on my phone?
This usually means contact sync is disabled or restricted on your Galaxy S25 Ultra. Checking sync settings and battery permissions fixes it.
Will clearing the Contacts cache delete my saved numbers?
No. Clearing cache only removes temporary files. Your contacts remain safe in your Google account.
How long does Google Contacts take to sync?
Most updates happen within a few minutes. Large contact changes or poor internet connections can cause delays.
