How to Fix Tecno Pova Slim 5G That Won’t Wake Up From Sleep

Your Tecno Pova Slim 5G should wake instantly when you press the power key or tap the screen. If it stays black or unresponsive, it can feel like the device is dead. Thankfully, there are several solutions you can try before rushing to a service center.

Why Your Tecno Pova Slim 5G Might Not Wake Up

• System glitches that prevent the screen from responding.
• Battery drained completely or charging issues.
• Screen timeout or display settings causing delays.
• Apps or background processes freezing the device.
• Rare cases of hardware problems with the power key or display.

Perform a Force Restart.

When your phone refuses to wake, a force restart is often the quickest fix. This clears temporary system glitches and reboots the device.

1. Press and hold the Power key, and then press and hold the Volume Down key at the same time.
2. Keep holding both keys for about 15 seconds until the Tecno logo appears.

Check the Battery and Charging.

A drained or faulty battery can prevent the screen from waking up. Make sure your phone is charging correctly.

1. Connect your Tecno Pova Slim 5G to its original charger, and then plug it into a working power outlet.
2. Leave it charging for at least 15 minutes, and then try waking the device by pressing the Power key.

Adjust Screen Timeout and Tap-to-Wake.

Sometimes the phone appears unresponsive because of display settings. Checking these can prevent future issues.

1. Open Settings, and then tap Display.
2. Tap Screen timeout, and then set it to a longer duration.

You can also enable Tap to wake:

1. Open Settings, and then tap Display.
2. Tap Advanced, and then toggle on Tap to wake.

Remove Problematic Apps.

Certain apps can freeze the system, making the phone look unresponsive. Clearing them out helps keep your phone stable.

1. Open Settings, and then tap Apps.
2. Tap See all apps, and then uninstall any recently installed or suspicious apps.

Reset All Settings.

If the problem persists, a settings reset can clear faulty configurations without erasing personal data.

1. Open Settings, and then tap System.
2. Tap Reset options, and then tap Reset all settings.

This resets display, Wi-Fi, and other system settings, which can resolve conflicts preventing the phone from waking properly.

If your Tecno Pova Slim 5G still will not wake after trying all of these steps, the issue may be hardware-related. At that point, contacting Tecno customer support or visiting an authorized service center is the best next step.

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