How to Fix Tecno Pova Slim 5G Wireless Charging Not Working

Wireless charging is one of the most convenient features on the Tecno Pova Slim 5G. You simply place your phone on the charging pad and it starts charging automatically. But if it suddenly stops working, it can be confusing and frustrating.

There are a few common reasons why wireless charging might fail, from simple placement errors to software or hardware problems. Let’s go through the possible causes and the best solutions.

Why Your Tecno Pova Slim 5G Might Not Be Charging Wirelessly

• The phone is not properly aligned on the charging pad.
• The charging pad or cable is faulty or incompatible.
• A thick or metallic phone case is blocking wireless charging.
• Wireless charging is disabled or glitched after a software update.
• The charging coil or pad is overheating.

Check Charger Compatibility.

Wireless charging requires a Qi-compatible charger that matches your phone’s power rating. Using an unsupported or damaged pad may prevent charging.

1. Connect your wireless charging pad to its original power adapter.
2. Place your Tecno Pova Slim 5G flat on the center of the pad and wait a few seconds to see if the charging icon appears.

If it does not, try another certified Qi charger to rule out hardware incompatibility.

Remove the Phone Case.

Some cases, especially thick or metal ones, can interfere with the wireless signal between your phone and the charger. Removing it can instantly fix the issue.

1. Take off the phone case and clean the back of your phone.
2. Place it directly on the charging pad and check if charging begins.

If it starts working without the case, consider using a thinner, wireless charging-friendly case.

Reposition Your Phone on the Charging Pad.

Wireless charging works only when the charging coils in your phone and pad are aligned. Misalignment can stop charging altogether.

1. Place your phone on the pad, and then slowly adjust its position until you see the charging indicator appear.
2. Keep it centered and avoid moving it while charging.

A good alignment ensures stable charging and prevents interruptions.

Restart Your Phone.

Software glitches may temporarily disable the wireless charging feature. Restarting refreshes all background processes and can resolve minor bugs.

1. Press and hold the Power key until the power menu appears.
2. Tap Restart, and then wait for your phone to power back on before trying to charge again.

This quick reboot often brings the feature back to normal.

Check for Overheating.

Wireless charging automatically pauses if your phone or the charging pad gets too hot. This is a safety feature to prevent damage.

1. Remove your phone from the pad and let it cool for a few minutes.
2. Try charging again once both the phone and charger are at room temperature.

Avoid charging in direct sunlight or on soft surfaces that trap heat.

Update Your System Software.

Outdated software can cause charging bugs or compatibility issues with accessories. Updating ensures better wireless charging stability.

1. Open Settings, and then tap System.
2. Tap Software update, and then check for available updates.

If an update is available, install it and restart your device afterward.

Test with a Wired Charger.

To confirm whether the issue is with wireless charging specifically, try using a wired charger.

1. Connect your original Tecno charger and cable to the phone.
2. If wired charging works normally, the problem is likely with the wireless charger or coil alignment.

Wireless charging on the Tecno Pova Slim 5G is designed for convenience, and in most cases, these simple fixes can bring it back. If it still fails, it may be a hardware issue that requires professional service.

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