The YouTube app crashing on your Tecno Pova Slim 5G can be frustrating. Videos suddenly close, the app freezes, or it refuses to load at all. Luckily, this is a common issue with several practical solutions.
Why the YouTube App Keeps Crashing on Tecno Pova Slim 5G
- Outdated YouTube app version causing instability.
- Temporary software glitches or low memory.
- Corrupted app cache and data files.
- Internet connection problems.
- System software needing an update.
Restart the Phone.
Sometimes the issue is just a temporary glitch. Restarting clears background processes and refreshes the system.
Press and hold the Power key until the power menu appears. Tap Restart, and then wait for the device to boot back up. Open YouTube again to check if it runs smoothly.
Update the YouTube App.
An outdated app can easily cause crashes. Developers release updates to fix bugs and improve performance.
- Open the Google Play Store, and then tap your profile icon.
- Tap Manage apps & device, and then select Updates available.
- Find YouTube, and then tap Update.
Once updated, launch the app and see if the crashing stops.
Clear App Cache and Data.
Corrupted files inside the app cache can cause YouTube to malfunction. Clearing them gives the app a fresh start.
- Open Settings, and then tap Apps.
- Tap YouTube, and then tap Storage & cache.
- Tap Clear cache, and then tap Clear data.
Restart the phone and open YouTube again.
Check Internet Connection.
Poor or unstable internet can cause YouTube to freeze or close unexpectedly. Switching networks often helps.
- Open Settings, and then tap Network & Internet.
- Tap SIMs, and then toggle Mobile data off and back on.
- To test Wi-Fi, open Settings, and then tap Network & Internet.
- Tap Wi-Fi, and then reconnect to your network.
Try launching YouTube on the refreshed connection.
Update System Software.
Your phone’s system update may include stability fixes that improve app performance.
- Open Settings, and then tap System.
- Tap System update, and then tap Check for update.
If an update is available, download and install it. After the restart, try using YouTube again.
Reinstall YouTube.
If none of the above works, reinstalling can resolve deeper issues. Removing the app clears hidden corrupted files.
- Open Settings, and then tap Apps.
- Tap YouTube, and then tap Uninstall.
- Go back to the Google Play Store, and then reinstall YouTube.
This ensures you have the latest, clean version of the app.
Fixing YouTube crashes on the Tecno Pova Slim 5G is usually simple. Most of the time, updating the app or clearing its cache is all it takes.
FAQs
Why does YouTube keep crashing only on mobile data?
This often happens when mobile data is unstable or restricted. Refresh your data connection or adjust data saver settings.
Will clearing YouTube data delete my downloads?
Yes. Clearing data removes downloads and resets the app to default, but your Google account and playlists remain safe.
Is it safe to uninstall and reinstall YouTube?
Yes. Reinstalling gives you a clean version of the app without affecting your Google account or saved subscriptions.