Wi-Fi Calling is a useful feature that allows your OnePlus 13 to make and receive calls even when cellular coverage is weak. It uses your Wi-Fi connection to maintain clear voice quality and better reliability indoors.
If Wi-Fi Calling suddenly stops working, the issue might be caused by incorrect settings, poor Wi-Fi signal, or carrier restrictions. Here’s how to get it working again.
Why Wi-Fi Calling Might Not Be Working on Your OnePlus 13
- Wi-Fi Calling is turned off in settings.
- Weak or unstable Wi-Fi signal.
- Carrier does not support Wi-Fi Calling on your plan.
- Airplane Mode or battery-saving features are interfering.
- Outdated software or network settings.
Enable Wi-Fi Calling.
The most common reason Wi-Fi Calling fails is because it’s turned off. Turning it on ensures your phone can route calls over Wi-Fi when cellular service is weak.
- Open Settings, and then tap Network and Internet.
- Tap SIMs, and then toggle on Wi-Fi Calling.
Once enabled, you should see the Wi-Fi Calling icon on the status bar when connected to a wireless network.
Restart Your Phone and Router.
Temporary glitches in your device or Wi-Fi router can disrupt calling functions. Restarting both can quickly clear those issues.
- Turn off your OnePlus 13, and wait for 30 seconds.
- Restart your Wi-Fi router, wait for it to reconnect, and then power on your phone again.
After both are back online, reconnect to Wi-Fi and check if Wi-Fi Calling now works.
Forget and Reconnect to Wi-Fi.
If your network connection is unstable, reconnecting can help the phone establish a stronger link with the router.
- Open Settings, and then tap Wi-Fi.
- Tap the connected network, select Forget, and then reconnect by entering the password.
Once reconnected, try making a call again to test if the issue is resolved.
Turn Off Airplane Mode.
Airplane Mode disables all wireless connections, including Wi-Fi Calling. Make sure it’s turned off before attempting to place calls.
- Swipe down from the top of the screen to open Quick Settings.
- Check that the Airplane Mode icon is gray or disabled, not highlighted.
You can now confirm if calls go through while connected to Wi-Fi.
Check with Your Carrier.
Some carriers disable Wi-Fi Calling by default or require specific settings to enable it. If it still does not work, verify your carrier’s policy.
- Open the Phone app, and then tap the three-dot menu.
- Tap Settings, and then look for Wi-Fi Calling preferences or contact your carrier’s customer support.
They can confirm whether your SIM and plan support this feature.
Update System Software.
Outdated firmware can cause compatibility issues with carrier features like Wi-Fi Calling. Updating ensures all related services work properly.
- Open Settings, and then tap System.
- Tap System updates, and then select Check for updates.
Install any available updates, and restart your phone afterward.
When Wi-Fi Calling stops working, it’s usually because of a disabled setting or a temporary connection issue. By enabling the feature, reconnecting your network, or updating the system, you can get it working smoothly again.
FAQs
How can I tell if Wi-Fi Calling is active on my OnePlus 13?
You’ll see a small phone icon with a Wi-Fi symbol in the status bar whenever the feature is active.
Does Wi-Fi Calling work on all carriers?
No. Some carriers only support Wi-Fi Calling on certain plans or regions. Always check with your provider to confirm.
Can Wi-Fi Calling work without mobile data?
Yes. It only needs a stable Wi-Fi connection to make and receive calls, even if mobile data is turned off.
