If new numbers cannot reach your RealMe 16, you might notice that calls go straight to voicemail or never ring at all. This usually happens after changing settings, enabling call filters, or activating certain privacy features. The good news is that this problem is almost always caused by a setting you can adjust in just a few minutes.
Let’s go through the possible reasons and fix them one by one.
Why Your RealMe 16 Is Blocking New Numbers
- Call blocking or blacklist settings are enabled.
- Unknown or private numbers are automatically rejected.
- Do Not Disturb is silencing calls from unsaved contacts.
- Call forwarding is redirecting incoming calls.
- Carrier network issues are affecting new connections.
1. Check Call Blocking Settings
Your phone may be set to block unknown or unsaved numbers. This is common if spam protection was recently enabled.
Open the Phone app, and then tap the three dots in the top corner.
Tap Settings, and then tap Blocked numbers.
Make sure unknown numbers are not being blocked.
2. Disable Unknown Call Rejection
Some RealMe devices include a feature that rejects calls from numbers not saved in your contacts. If this is enabled, new callers cannot reach you.
Open the Phone app, and then tap Settings.
Tap Call blocking, and then turn off Block unknown callers.
Ask someone with a new number to call you again.
3. Turn Off Do Not Disturb
Do Not Disturb can silence calls from people who are not in your contact list. This makes it seem like your phone is not receiving calls at all.
Open Settings, and then tap Sound and vibration.
Tap Do Not Disturb, and then switch it off.
If you prefer to keep it on, adjust exceptions to allow calls from anyone.
4. Check Call Forwarding
If call forwarding is active, new calls may be redirected elsewhere. This often happens after switching SIM cards or carriers.
Open the Phone app, and then tap Settings.
Tap Calling accounts, and then tap Call forwarding.
Disable all forwarding options and test your incoming calls again.
5. Restart Your Phone
A quick restart refreshes your network connection and clears temporary call routing errors. It can fix issues caused by recent updates or signal glitches.
Press and hold the Power key, and then tap Restart.
Wait for the device to reboot, and then check if new numbers can reach you.
6. Contact Your Carrier
If none of the settings above fix the issue, your carrier may have call restrictions or network problems. Sometimes new SIM activations or account limitations prevent certain calls from going through.
Call your carrier from another phone, and then ask them to check for call barring or restrictions.
Request them to refresh your line on their network.
Most cases where new numbers cannot call your RealMe 16 are caused by blocking features or call filters. Once you adjust the right setting, your phone should start receiving calls normally again.
FAQs
Why do only saved contacts reach my RealMe 16?
Your phone may have unknown caller blocking enabled. Turning it off allows new numbers to call you.
Can spam protection block legitimate new numbers?
Yes. If spam filtering is aggressive, it may automatically reject unfamiliar numbers. Review your blocked list regularly.
Could my SIM card cause this issue?
Yes. A faulty or improperly activated SIM card can prevent incoming calls. Contact your carrier if the problem continues.
