Lock screen shortcuts on the Samsung Galaxy S25 Ultra let you quickly open apps like the camera or flashlight without unlocking the phone. When they stop responding, the icons may appear on the screen but nothing happens when you tap them. This can make quick access features useless, especially when you need them the most.
The problem is usually related to lock screen settings, system glitches, or disabled permissions. With a few quick checks in One UI 7, you can restore these shortcuts and get them working again.
Why Your Galaxy S25 Ultra Lock Screen Shortcuts Are Not Working
- Lock screen shortcuts are disabled in the settings.
- The selected app no longer has the required permissions.
- A temporary system glitch is preventing the shortcut from launching.
- Lock screen layout settings were changed after an update.
- Software conflicts after a recent One UI 7 update.
Restart Your Phone
A restart refreshes background services and clears temporary glitches that can interfere with lock screen features. If the shortcut service stopped running correctly, rebooting the device usually restores it.
- Swipe down from the top right of the screen, and then tap the Power icon.
- Tap Restart, and then tap Restart again to confirm.
After the phone boots up, lock the screen and test the shortcuts again.
Check Lock Screen Shortcut Settings
If the shortcuts were accidentally removed or replaced, tapping them will do nothing. Reassigning them ensures the correct apps are connected to the lock screen buttons.
- Open Settings, and then tap Lock screen.
- Tap Shortcuts, and then choose Left shortcut or Right shortcut.
- Select an app such as Camera or Flashlight, and then lock your phone to test it.
Make Sure the App Has Permission
Some apps require specific permissions before they can launch from the lock screen. If those permissions were removed, the shortcut may stop working.
- Open Settings, and then tap Apps.
- Tap the app used as the shortcut, and then tap Permissions.
- Allow the necessary permissions, and then return to the Home screen.
Lock your phone again and test the shortcut.
Disable Lock Screen Restrictions
Certain security options can limit which apps open while the phone is locked. Adjusting these settings can restore shortcut functionality.
- Open Settings, and then tap Lock screen.
- Tap Secure lock settings, and then enter your PIN or password.
- Enable options that allow features to work on the lock screen.
Once enabled, test the shortcuts again from the lock screen.
Reset Lock Screen Settings
If none of the earlier fixes work, the lock screen configuration may be corrupted. Resetting the settings restores the default shortcut behavior.
- Open Settings, and then tap General management.
- Tap Reset, and then tap Reset settings.
- Confirm the reset, and then restart your phone.
This will not delete your personal data, but it refreshes system settings that may be causing the problem.
Lock screen shortcuts should work smoothly again once the settings are restored and permissions are properly configured. If the issue started after a system update, installing the latest software patch may also help stabilize the feature.
FAQs
Why can’t I open the camera from my lock screen on the Galaxy S25 Ultra?
The camera shortcut may have been removed or replaced in the lock screen settings. Reassigning the camera as a shortcut usually restores the feature.
Can lock screen security settings block shortcuts?
Yes. Some security configurations can restrict what apps open while the phone is locked. Adjusting secure lock settings can allow those shortcuts to function again.
Do software updates affect lock screen shortcuts?
Occasionally, system updates can change lock screen behavior or reset shortcut settings. Checking and reassigning the shortcuts often fixes the issue quickly.
