How to Fix Asus Zenfone 10 With Glitchy Camera

How to Fix Asus Zenfone 10 With Glitchy Camera

If your Asus Zenfone 10 camera is glitchy, the problem can come from the Camera app, a third-party app, low storage, permissions, outdated software, overheating, or a temporary Android system issue.

A glitchy camera does not always mean the camera sensor is broken. In many cases, the fix is simple: restart the phone, clear the Camera app cache, update the software, or test the phone in Safe Mode.

Start with the quick checks below before trying a factory reset or booking a repair.

Quick answer

To fix an Asus Zenfone 10 camera glitch, restart the phone first. Then go to Settings > Apps > See all apps > Camera > Storage & cache and clear the cache. If the camera still freezes, lags, flickers, shows a black screen, or crashes, update your phone, check app permissions, close other apps using the camera, and test the phone in Safe Mode.

If the camera works normally in Safe Mode, a third-party app is likely causing the issue. If the camera still glitches in Safe Mode, the problem may be deeper and you may need to reset the phone or contact ASUS support.

Asus Zenfone 10 camera glitch diagnostic table

SymptomLikely causeWhat to check first
Camera app freezesTemporary app or system bugRestart the phone
Camera opens to a black screenCamera app cache, permissions, or app conflictClear Camera cache
Camera lags when switching modesLow memory, heavy background apps, or overheatingClose recent apps
Photos look blurryDirty lens, case obstruction, or focus issueClean the camera lens
Camera crashes after openingCorrupted app data or software bugClear Camera storage
Camera works in other apps onlyASUS Camera app problemReset Camera app settings
Camera fails in Instagram, Messenger, or WhatsAppApp permission problemCheck Camera permissions
Camera glitches after updateApp or system still adjustingUpdate apps and restart
Camera works in Safe ModeThird-party app conflictRemove recent apps
Camera still glitches after resetPossible hardware issueContact ASUS support

Why is my Asus Zenfone 10 camera glitchy?

Your Asus Zenfone 10 camera may glitch because the Camera app is stuck, another app is using the camera, permissions are blocked, the phone is hot, storage is low, or a recent update caused a temporary software issue.

The Zenfone 10 also has a compact body with advanced camera hardware, so heavy camera use, 4K recording, 8K recording, gaming, navigation, or direct heat can make the phone work harder. When that happens, the camera may lag, stutter, delay the shutter, or close suddenly.

Use the fixes below in order.

1. Restart your Asus Zenfone 10

Start with a restart. It sounds basic, but it often clears temporary camera glitches.

  1. Press and hold the Power button.
  2. Tap Restart.
  3. Wait for the phone to turn back on.
  4. Open the Camera app.
  5. Test Photo, Video, Portrait, and Night mode.

This helps if the camera started glitching after switching apps, recording video, using social media, or leaving the phone running for several days.

If the camera still glitches after a restart, move to the next fix.

2. Force stop the Camera app

If the Camera app is frozen or stuck on a black screen, force stopping it can close the broken session.

  1. Open Settings.
  2. Tap Apps.
  3. Tap See all apps.
  4. Tap Camera.
  5. Tap Force stop.
  6. Open the Camera app again.

This does not delete your photos or videos. It only stops the Camera app from running until you open it again.

Try this fix when the Camera app opens slowly, freezes, or refuses to switch between front and rear cameras.

3. Clear the Camera app cache

The Camera app stores temporary files to help it load faster. If those files become outdated or corrupted, the camera can start acting weird.

  1. Open Settings.
  2. Tap Apps.
  3. Tap See all apps.
  4. Tap Camera.
  5. Tap Storage & cache.
  6. Tap Clear cache.
  7. Reopen the Camera app.

This is one of the safest fixes because it does not delete your photos.

Use this fix if your Camera app is lagging, freezing, or crashing randomly.

4. Clear Camera storage and reset the app

If clearing the cache does not work, reset the Camera app data.

  1. Open Settings.
  2. Tap Apps.
  3. Tap See all apps.
  4. Tap Camera.
  5. Tap Storage & cache.
  6. Tap Clear storage.
  7. Confirm the action.
  8. Open Camera again and test it.

This may reset your camera preferences, such as grid lines, shooting modes, video settings, and saved app settings. It should not delete photos already saved in your gallery, but check your gallery backup if you are unsure.

This fix is useful when the camera keeps glitching even after a normal restart.

5. Check camera permissions

If the camera glitches only in certain apps, such as Instagram, Messenger, WhatsApp, TikTok, Snapchat, or Google Lens, the problem may be app permissions.

  1. Open Settings.
  2. Tap Apps.
  3. Select the affected app.
  4. Tap Permissions.
  5. Tap Camera.
  6. Choose Allow only while using the app.
  7. Open the app again and test the camera.

Also check microphone permission if video recording is affected.

If the ASUS Camera app works normally but the camera fails inside another app, the phone hardware is probably not the main problem. The app itself may need an update, permission reset, or reinstall.

6. Close apps that may be using the camera

Only one app may be actively controlling the camera at a time. If another app is holding the camera in the background, the Camera app may show a black screen, freeze, or refuse to open.

Close apps such as:

Video calling apps
Social media apps
QR code scanners
Banking apps
Document scanners
Browser tabs using camera access
AR or filter apps

Then reopen the Camera app.

You can also swipe down from the top of the screen and check whether Android shows a camera privacy indicator. If another app is using the camera, close that app or remove its camera permission.

This is especially useful if the camera glitch started after a video call or after using a social media camera filter.

7. Update your phone and apps

Camera bugs can come from outdated firmware, outdated apps, or compatibility problems after a system update.

To update your Zenfone 10:

  1. Open Settings.
  2. Tap System.
  3. Tap System update.
  4. Download and install any available update.

To update apps:

  1. Open the Google Play Store.
  2. Tap your profile icon.
  3. Tap Manage apps and device.
  4. Tap Update all.

After updating, restart the phone and test the camera again.

If the camera started glitching right after an update, give the phone a short period of normal use. Some background processes may still be settling. But if the issue continues after 24 to 48 hours, keep going through the next fixes.

8. Free up storage and close background apps

A camera needs free storage and available memory to save photos, process HDR, record video, and switch between modes. If the phone is almost full, the camera may slow down or glitch.

Check storage:

  1. Open Settings.
  2. Tap Storage.
  3. Check available space.
  4. Delete large files you no longer need.
  5. Move old videos to cloud storage or a computer.
  6. Empty the trash folder in your gallery or file manager.

Then close heavy apps running in the background.

This fix helps if the camera lags when recording video, takes too long to save photos, or freezes when switching between modes.

As a rough rule, keep several GB of free storage available if you record a lot of video.

9. Test the camera in Safe Mode

Safe Mode starts the phone with third-party apps disabled. This helps you check whether another app is causing the camera glitch.

  1. Press and hold the Power button.
  2. Touch and hold Power off.
  3. Tap OK when Safe Mode appears.
  4. Wait for the phone to restart.
  5. Open the Camera app.
  6. Test the camera.

If the camera works normally in Safe Mode, a third-party app is likely causing the problem.

Start by removing apps you installed recently, especially camera apps, filters, QR scanners, beauty apps, flashlight apps, social media tools, or apps that request camera access.

To exit Safe Mode, restart the phone normally.

10. Reset the phone or contact ASUS support

Try this only after the easier fixes fail.

Before resetting the phone, back up your photos, videos, contacts, files, and app data.

To reset your Zenfone 10:

  1. Open Settings.
  2. Tap System.
  3. Tap Reset options.
  4. Tap Erase all data or Factory reset.
  5. Follow the on-screen instructions.

A factory reset can help if the camera issue is caused by a deep software problem. But if the camera still glitches after a reset, the issue may be hardware-related.

Contact ASUS support if:

The camera still shows a black screen after reset
The phone was dropped
The camera lens is cracked
The camera shakes or makes strange noises
The front or rear camera never works
The flashlight also fails
The phone gets unusually hot when opening Camera

At that point, the safest move is to have the phone checked by ASUS or an authorized service center.

FAQ

Why does my Asus Zenfone 10 camera keep freezing?

Your Asus Zenfone 10 camera may freeze because the Camera app is stuck, the cache is corrupted, the phone is low on memory, or another app is using the camera. Restart the phone, force stop Camera, then clear the Camera app cache.

Why is my Zenfone 10 camera showing a black screen?

A black screen can happen when the Camera app fails to load, camera permission is blocked, another app is using the camera, or the phone has a deeper system or hardware issue. Test the camera in Safe Mode to check whether a third-party app is involved.

Will clearing Camera cache delete my photos?

No. Clearing the Camera app cache should not delete your photos or videos. It only removes temporary app files.

Leie Gabrielle is a college student with a deep passion for technology, gaming, and all things digital. When he’s not buried in coursework, he’s exploring the latest gadgets, leveling up in his favorite games, or breaking down tech trends for curious minds. With a sharp eye for innovation and a love for learning, Gabrielle brings fresh perspectives to the ever-evolving digital world.