Consoles

How to Fix a PS5 That Can’t Connect to Wi-Fi

By Vince MichaelPosted on
Can't Connect Your PS5 to Wi-Fi? Try These 7 Easy Fixes

Key Takeaways

  • Most Wi-Fi issues on the PS5 are caused by router problems, signal interference, or incorrect network settings.
  • Restarting your console and router can fix temporary glitches.
  • Manual DNS settings and switching Wi-Fi bands (2.4GHz vs. 5GHz) often improve stability.
  • Too many connected devices or outdated firmware can also block your connection.
  • If nothing works, using a wired LAN cable is a reliable alternative.

It can be frustrating when your PlayStation 5 won’t connect to Wi-Fi, especially when you just want to jump into a game or download an update. The good news is, this is a common problem and it’s usually easy to fix with a few simple steps.

Why PS5 Can’t Connect to Wi-Fi

  • Weak or unstable Wi-Fi signal
  • Router needs a reboot or firmware update
  • Incorrect or outdated network settings
  • Network congestion or interference
  • DNS issues preventing the console from connecting
  • Wi-Fi password changed or entered incorrectly
  • Temporary glitch in the PS5 system software

1. Restart Your PS5

A simple reboot can clear out small software glitches that are preventing the Wi-Fi from working.

  1. Press the PS button on your controller.
  2. Go to Power > Restart PS5.
  3. Once it restarts, try connecting to your Wi-Fi again.

2. Reboot Your Router

Sometimes the issue is with the router, not your console. Restarting it can re-establish the connection.

  1. Unplug your router and modem from the power outlet.
  2. Wait for 30 seconds.
  3. Plug them back in and wait a few minutes until the lights are stable.
  4. Try reconnecting your PS5 to the Wi-Fi network.

3. Forget the Network and Reconnect

If your PS5 has saved an outdated password or settings, removing and re-adding the connection might help.

  1. Go to Settings > Network > Settings > Set Up Internet Connection.
  2. Highlight your Wi-Fi network and press the Options button.
  3. Select Forget.
  4. Now, reconnect by selecting the same network and entering the correct password.

4. Use the 2.4GHz or 5GHz Band Manually

The PS5 can struggle if your router’s dual-band settings aren’t working smoothly. Try selecting a specific band.

  1. Go to Settings > Network > Settings > Set Up Internet Connection.
  2. Press Options on your connected Wi-Fi network.
  3. Select Wi-Fi Frequency Bands.
  4. Choose 2.4GHz (better range) or 5GHz (faster but shorter range), depending on your setup.

5. Change DNS Settings

Sometimes your PS5 can’t reach the internet due to DNS (Domain Name System) issues. Using a public DNS can fix this.

  1. Go to Settings > Network > Settings > Set Up Internet Connection.
  2. Select your Wi-Fi network > Advanced Settings.
  3. Change DNS Settings to Manual.
  4. Set Primary DNS to 8.8.8.8 and Secondary DNS to 8.8.4.4 (Google DNS).
  5. Save and test the connection.

6. Move Your Console Closer to the Router

Distance or walls between your PS5 and the router can weaken the signal.

  1. Move your PS5 to the same room as your router, if possible.
  2. Keep it off the floor and away from metal objects or other electronics.
  3. Try reconnecting once in a better position.

7. Check for System Software Updates

Your console may need the latest software to fix bugs affecting Wi-Fi.

  1. Go to Settings > System > System Software > System Software Update and Settings.
  2. Select Update System Software > Update Using Internet.
  3. Let the update install, then restart your PS5 and reconnect.

8. Reduce Network Load

Too many devices on the same Wi-Fi can cause slow speeds or disconnects.

  1. Disconnect devices not currently in use (phones, TVs, smart home devices).
  2. Avoid streaming or downloading on other devices while gaming.
  3. Try connecting your PS5 again when the network is less crowded.

9. Test a Wired Connection

If Wi-Fi continues to fail, try a direct Ethernet connection to see if it’s a wireless-only issue.

  1. Plug one end of a LAN cable into your PS5 and the other into your router.
  2. Go to Settings > Network > Settings > Set Up Internet Connection.
  3. Choose Use a LAN Cable and test the connection.

Wi-Fi problems on the PS5 can usually be fixed with a bit of troubleshooting. Whether it’s your router, your settings, or just a temporary bug, working through these steps will almost always get you back online.

FAQ’s

1. Why does my PS5 randomly disconnect from Wi-Fi during games or downloads?

This often happens due to weak signal strength or too many devices sharing the connection. Try moving closer to the router or switching to a wired connection if possible.

2. My PS5 says “Can’t connect to the Wi-Fi network within the time limit.” What does that mean?

This is usually a router or DNS issue. Restart your router and set DNS manually to 8.8.8.8 and 8.8.4.4.

3. Can VPNs or parental controls affect PS5 Wi-Fi?

Yes, VPNs can cause connection issues and some router-level parental controls may block your PS5 from connecting to the internet. Check your router settings if nothing else works.

4. Why won’t my PS5 connect to Wi-Fi but other devices do?

It could be a settings problem unique to your PS5, like a saved wrong password or misconfigured DNS. Try forgetting the network and reconnecting from scratch.

5. Do I need a special router for my PS5?

No, but routers with dual-band support (2.4GHz + 5GHz) or Wi-Fi 5/6 perform better. If your router is over 5 years old, consider updating for more reliable connections.

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