How to Fix App Crashes on the Huawei Mate 60 Pro

huawei mate 60 pro apps crashing

App crashes can be a headache when using your powerful Huawei Mate 60 Pro. An app freezing and shutting down unexpectedly disrupts your user experience. While occasional app glitches are normal, consistent crashes likely point to an underlying issue that needs troubleshooting.

App Crashes on the Huawei Mate 60 Pro

Common causes of apps crashing on the Mate 60 Pro include:

  • Buggy app code and compatibility issues with EMUI 13
  • Insufficient storage space due to large apps and media files
  • Too many apps running simultaneously overloading resources
  • Outdated apps needing new updates and patches
  • Overheating causing system instability
  • Conflicts with device settings or other apps

Luckily, there are steps you can take to prevent apps from crashing on your Mate 60 Pro:

Close All Running Apps

Having too many apps open in the background takes up valuable system resources. Your Mate 60 Pro then has less RAM and processing power available for the app you’re currently using. Closing unused apps frees up resources for your active app to run more smoothly and stably.

Double tap the Recent Apps button and swipe up on any apps not in use to force close them. Keeping only 1-2 apps running makes app crashes less likely.

To close background apps:

  1. Double tap the square Recent Apps button.
  2. Swipe up on all app cards to close apps not in use.
  3. Only keep your active app open.

Reboot Your Device

A simple reboot helps clear out accumulated memory glitches and software issues that can make apps unstable. Powering your Mate 60 Pro down completely and restarting refreshes the entire system, often resolving app crashes.

Press and hold the Power button, then tap Restart when prompted. Allow your phone to fully power down, wait 30 seconds, then power it back on. Open apps again normally to see if crashes persist.

To reboot your device:

  1. Press and hold the Power button.
  2. Tap Restart when prompted to power down.
  3. Wait 30 seconds after it shuts off.
  4. Press the Power button again to restart.

Update Apps from AppGallery

App developers frequently release patches, bug fixes, and performance improvements. Updating your apps ensures you have the latest stable versions. In AppGallery, check My Apps for available updates. Tap Update next to each app to get the newest version.

Updating apps prevents issues caused by bugs in old versions. Also update your system software from Settings > System & updates.

To update your apps:

  1. Open AppGallery and check My Apps.
  2. Tap Update next to apps with available updates.
  3. Download and install the latest versions.

Clear App Cache and Data

Over time, cached data and temporary files can accumulate and cause apps to hang or crash. Clearing the cache and app data gives your apps a fresh start, often resolving instability.

Go to Settings > Apps > Apps, select your app, tap Storage, then tap Clear Cache followed by Clear Data. Note this erases your app preferences and login details.

To wipe cache and data:

  1. Go to Settings > Apps > Apps.
  2. Select the problematic app.
  3. Tap Storage, then Clear Cache followed by Clear Data.

Check for System Updates

Huawei rolls out EMUI updates to fix bugs and optimize performance. Installing the latest EMUI 13 update ensures your Mate 60 Pro has all the current stability improvements.

Go to Settings > System & updates > System update to check for updates. Tap DOWNLOAD AND INSTALL to get the newest EMUI version. This keeps your device’s software running smoothly.

To get the latest EMUI update:

  1. Go to Settings > System & updates > System update.
  2. If an update is available, tap DOWNLOAD & INSTALL.
  3. Follow the prompts to update EMUI on your device.

With proactive app management, regular restarts, updating your apps and EMUI, and clearing cached data, you can get the most stable performance from your Huawei Mate 60 Pro and stop annoying app crashes.


How can I prevent apps from crashing in the future?

Keep all apps updated via your device’s app store, avoid installing too many intensive apps, close apps not in use, maintain sufficient storage availability, install all major system updates promptly, don’t overload your phone with tasks, and monitor device temperature during resource-heavy use.

Are app crashes a sign of a bigger problem with my phone?

Not necessarily. Random crashes across different apps likely indicate a broader system problem like outdated OS, low storage space, overheating or hardware defects. But consistent crashes in the same apps point to isolated software issues or conflicts.

How do I troubleshoot and fix app crashes?

Update all apps to latest versions, close background apps not in use, restart your phone, check for pending system software updates, uninstall then reinstall problematic apps as new, wipe app cache and data, and clear up storage space. This can isolate and resolve the issue.

How can I determine what’s causing apps to crash?

Look for patterns like particular apps crashing, crashes during resource-intensive tasks, or random crashes indicating a system-wide problem. Note if crashes occur after updating apps or your phone OS. Check storage space, running services, device temperature and recent installs to narrow down the cause.

Why does my phone keep crashing apps?

There are a few common reasons apps may crash frequently including outdated app versions needing updates, insufficient storage space on your phone, too many background apps using resources, software conflicts, overheating phones, and faulty app programming. Determining the specific cause is key to resolving the issue.