9 Ways To Fix A Samsung Galaxy A15 5G That Keeps Losing Cellular Signal

A reliable cellular signal is vital for your Samsung Galaxy A15 5G to make calls, send texts, and stay connected online. If your phone frequently loses signal, it can be immensely frustrating.

Why does this happen?

  • Weak Coverage: You may be in an area with poor signal strength from your network provider.
  • Network Issues: Your cellular carrier might be experiencing temporary outages or technical problems.
  • SIM Card Problems: A loose, damaged, or faulty SIM card can create connectivity problems.
  • Software Glitches: Outdated software or corrupt system files sometimes disrupt cellular connectivity.
  • Conflicting Apps: Rarely, a specific app can interfere with your phone’s ability to connect to a cellular network.

Toggle Airplane Mode

Temporarily turning on Airplane Mode and then turning it off again refreshes your network connection.

  1. Access Quick Settings (swipe down from the top of the screen).
  2. Tap the Airplane Mode icon.
  3. Wait a few seconds, then tap the Airplane Mode icon again to disable it.

Restart Your Phone

The simple act of restarting often resolves minor software glitches affecting your phone’s cellular signal.

  1. Press and hold the Power and Volume Down buttons simultaneously.
  2. Tap Restart.

Eject and Reinsert SIM Card

This resolves a potentially loose or misaligned SIM card causing connectivity issues.

  1. Locate the SIM card tray (consult your device’s manual if needed).
  2. Use the SIM ejector tool or a paperclip to open the tray.
  3. Carefully remove and reinsert the SIM card.
  4. Close the SIM card tray securely.

Manually Select Network Operator

This lets you switch to a different available network if your usual carrier’s signal is weak.

  1. Go to Settings > Connections > Mobile networks.
  2. Tap Network operators.
  3. Select Search networks and choose a different carrier from the list.

Reset Mobile Network Settings

Resetting network settings reverts them to their defaults, often resolving glitches related to your cellular connectivity.

  1. Go to Settings > General management > Reset.
  2. Tap Reset network settings.
  3. Tap Reset settings and confirm by tapping Reset settings again.

Check for Software Updates

Software updates may include bug fixes and patches for cellular connectivity problems.

  1. Go to Settings > Software update.
  2. Tap Download and install if an update is available.

Safe Mode Diagnostics

Safe Mode loads your phone without third-party apps, which helps determine if an app conflict is causing signal loss.

  1. Power off your phone.
  2. Press and hold the Power button to turn it on.
  3. When the Samsung logo appears, press and hold the Volume Down button.
  4. “Safe mode” will display in the bottom left corner if successful.

Factory Reset

A factory reset is a last resort if none of the other solutions work. Be sure to back up your data first as this will erase everything on the device.

  1. Go to Settings > General management > Reset.
  2. Select Factory data reset and follow the on-screen instructions.

Contact Your Carrier

If the problem persists, contacting your carrier will let you determine if there is a network issue in your area, or if they can help with SIM card or configuration settings.

By following these steps, you should be able to restore reliable cellular signal to your Samsung Galaxy A15 5G.

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