How to Fix Messages Not Sending on Xiaomi Redmi 12

fix Xiaomi Redmi 12 not sending messages

Has your Redmi 12 suddenly stopped sending text messages? It can be incredibly frustrating when you can’t send critical texts and are left wondering why. Many users face issues with messages failing to send on Xiaomi devices. In most cases, these messaging problems can be resolved with some targeted troubleshooting. This article will walk you through the common reasons for messages not sending on Redmi 12 and actionable solutions to get messaging working again.

Messages not sending on Xiaomi Redmi 12

When your Redmi 12 refuses to send messages, don’t panic. Start by doing some basic checks of your device settings and connections which could reveal simple issues. Try rebooting your phone and make sure cellular data or Wi-Fi is enabled, as incorrect settings can interrupt messaging functions. Check for updates to your messaging app as well as the system firmware. With a bit of luck, those easy steps may get messaging sending properly again.

If those basic steps don’t fix it, there are a few key culprits that commonly cause sent messages to become stuck on Xiaomi devices.

Problem Description

My Redmi 12 suddenly stopped sending text messages. I can make voice calls and receive text messages, but I can’t send any. I’ve tried restarting my phone, but that didn’t fix the problem.

  • Steps taken:
  • Restarted phone.
  • Checked that SIM card is inserted properly.
  • Made sure that Messages is set as the default texting app.
  • Cleared cache and data for Messages app.
  • I tried sending text messages from my other phone, and it worked fine.

Please help me troubleshoot the problem so that I can start sending text messages again.

– random Redmi 12 user

Common Causes

The typical way of resolving issues in mobile devices is to start by identifying the underlying cause. Outlined below are common causes of messaging problems in Xiaomi devices:

  • Outdated firmware or messaging app
  • Connectivity problems like no mobile data, Wi-Fi disconnects
  • Issues with phone memory being overloaded
  • Cellular network outages in your area
  • Glitches following a device update or restore
  • Blocked ports causing messaging interruptions
  • Bugs in the Redmi 12 hardware or software

Troubleshooting Procedures

Troubleshooting messaging issues in mobile devices typically involves checking the basics including the SIM card and SMSC settings. Performing system restarts and resets are also deemed necessary when ruling out software-related causes.

Outlined below are useful methods that you can try to fix the problem on your end.

Step 1: Update Firmware and Apps

Outdated firmware is a prime suspect for messaging failures on the Redmi 12. Important bug fixes and compatibility changes in system updates often resolve sending issues.

To update software on Redmi 12, follow these steps:

  1. Go to Settings > About phone > MIUI version.
  2. If a new software update is available, tap Download and install.
  3. Follow the on-screen instructions to download and install the latest firmware update for your region and carrier.

Make sure your phone has sufficient storage space and battery life to finish updating.

To update apps on Redmi 12, follow these steps:

  1. Open the Google Play Store app.
  2. Tap the Menu button (three horizontal lines) in the top left corner.
  3. Select My apps & games.
  4. Tap Update next to the apps you want to update.
  5. You can also tap Update all to update all apps.

Keeping your Redmi 12 firmware up-to-date will ensure maximum messaging stability and fix bugs that may block sending.

Step 2: Verify Cellular and Wi-Fi Connectivity

Lack of mobile data or Wi-Fi connectivity when trying to send texts is an obvious culprit for messaging failures. Checking that you have an active connection is therefore imperative.

Here’s what you should do then:

  1. Go to Settings > Connections > Wi-Fi and enable Wi-Fi if disabled
  2. Check that you have sufficient cellular data available, if not on Wi-Fi
  3. Try manually switching between 3G and 4G in network settings
  4. Enable mobile data if mistakenly disabled under Settings > Network & internet > Mobile network. If disabled, toggle the Mobile data switch to the On position.

Confirm that your Redmi 12 has an active, stable internet connection when trying to send messages.

Step 3: Check for Insufficient Storage

If your Redmi 12 has critically low internal storage available, it can interfere with the system’s ability to send SMS text messages reliably.

To check the available storage on Redmi 12, you can follow these steps:

  1. Open the Settings app.
  2. Tap on Storage.
  3. This will show you the total storage space on your phone, as well as the amount of space that is currently being used.
  4. You can also see a breakdown of how the storage is being used, by apps, media, and other files.

To see more detailed information about how your storage is being used, you can tap on the More button. This will show you a list of all the apps and files that are taking up space on your phone.

If you are running low on storage space, you can try deleting unused apps, photos, or videos. You can also move some of your files to an external storage device, such as a microSD card.

Freeing up storage if your phone memory is nearly full may allow messages to send correctly again.

Step 4: Investigate Network Outages

Cellular network outages in your area can sometimes temporarily disrupt sending texts, though your Redmi 12 may still be able to receive them. If the problem suddenly occurs without altering your phone’s settings, check for known issues.

Here’s how:

  1. Search online for your carrier’s network status page
  2. Check if others are reporting messaging problems on social media
  3. Try sending test texts to different networks like Verizon, AT&T
  4. Wait a short time and retry as network issues are often resolved quickly

Rare carrier outages are usually restored relatively quickly, resolving messaging problems.

Step 5: Restore Redmi 12 to Factory Settings (optional)

If your issues began after a major firmware update or restore, resetting your device can wipe residual bugs or glitches.

Should you wish to proceed with a factory reset on your Redmi 12, backup important data then proceed with these steps:

  1. Go to Settings > About phone > Additional settings > Backup & reset.
  2. Tap Erase all data (factory reset).
  3. Enter your PIN or password if prompted.
  4. Tap Erase all data again to confirm.

Factory resetting your Redmi 12 will wipe any problematic settings that could be blocking sent texts.

After the factory reset, your phone will be restored to its original settings. By then, you can set up your device as new.

Step 6: Unblock Ports Used for Messaging

Your cellular provider may block certain connection ports used for sending messages by default. You may need to request they unblock ports.

Contact your carrier and do the following:

  1. Ask to enable ports 80, 443, 5222 and 5228 for your account
  2. Inform them you are unable to reliably send text messages
  3. Request they remove blocks on the ports required for messaging
  4. Test sending texts again once they confirm ports are opened

Unblocking the necessary network ports can resolve issues of texts getting stuck.

Step 7: Update Your SIM Card

In rare cases, an old or damaged SIM card may be the reason your Redmi 12 can’t send messages reliably. In this case, replacement may be needed.

So here’s what you should consider doing then:

  1. Testing the SIM card in another unlocked device if available
  2. Purchasing a new SIM card from your carrier
  3. Activating the new SIM card in your Xiaomi account
  4. Sending test texts to confirm the new card works in your device

If messaging problems disappear with a new SIM card, your original was likely defective.

Step 8: Perform a Repair Install of MIUI

For persistent issues, reinstalling the MIUI firmware using Xiaomi’s repair tool can refresh core system components.

MIUI firmware reinstallation is the process of flashing a new MIUI firmware onto your Redmi 12. This can be done for a variety of reasons, such as fixing a software problem, updating to a newer version of MIUI, or rooting your phone.

There are two ways to reinstall MIUI firmware on Redmi 12:

a. Using the Mi Flash Tool

The Mi Flash Tool is a software tool that allows you to flash firmware onto Xiaomi phones. To use the Mi Flash Tool, you will need to download the tool and the appropriate firmware file for your Redmi 12. Once you have downloaded the files, you can follow these steps:

  1. Connect your Redmi 12 to your computer using a USB cable.
  2. Boot your Redmi 12 into Fastboot mode.
  3. Open the Mi Flash Tool on your computer.
  4. Select the firmware file that you downloaded.
  5. Click on the Flash button.

The Mi Flash Tool will now flash the firmware onto your Redmi 12. This process may take a few minutes.

b. Using the Recovery Mode

You can also reinstall MIUI firmware on Redmi 12 using the Recovery Mode. To do this, follow these steps:

  1. Turn off your Redmi 12.
  2. Press and hold the Power and Volume Down buttons at the same time.
  3. When you see the Mi logo, release the buttons.
  4. Use the volume buttons to scroll down to Recovery mode and press the Power button to select it.
  5. Once you are in Recovery Mode, connect your Redmi 12 to your computer using a USB cable.
  6. Copy the firmware file to the root directory of your phone’s storage.
  7. Press and hold the Power and Volume Up buttons at the same time.
  8. When you see the MI logo, release the buttons.
  9. Use the volume buttons to scroll down to Install and press the Power button to select it.
  10. Select the firmware file that you copied to your phone’s storage.
  11. Press the Power button to start the installation process.

The installation process may take a few minutes. Once the installation is complete, your Redmi 12 will reboot.

With some time and persistence, you should be able to determine what is blocking your Redmi 12 from sending text messages. Stick with the troubleshooting and your messaging functionality will be restored. Don’t hesitate to contact Xiaomi support if problems persist after trying all recommended steps.

FAQs about Redmi 12 Not Sending Messages

  • What are some common reasons I can’t send texts on my Redmi 12?

    There are a few key culprits that commonly cause sent messages to get stuck on Xiaomi Redmi devices. Outdated firmware or messaging apps, lack of mobile data/Wi-Fi connectivity, insufficient device storage, cellular network outages, software bugs after an update, blocked ports by carriers, and hardware defects can all potentially disrupt sending texts on a Redmi 12. Checking these common issues can reveal what’s preventing messages from sending.

  • Why does my Redmi 12 say “message sent” but the recipient never gets it?

    If your Redmi 12 shows a text is sent but the recipient doesn’t receive it, the messages are likely getting blocked somewhere along the network path. This can happen if your cellular carrier has blocked required connection ports for messaging, there are network outages in your area, or there’s a software bug causing connectivity issues on your device. Checking with your carrier and updating your Redmi’s firmware/apps may resolve the problem.

  • How can I troubleshoot and fix my Redmi 12 not sending texts reliably?

    Some troubleshooting steps for a Redmi 12 unable to reliably send messages include: updating your device’s firmware, messaging app, and SIM card, verifying cellular data and Wi-Fi connectivity, freeing up storage if phone memory is low, excluding network outages with your carrier, factory resetting your device to wipe software bugs, reinstalling the MIUI firmware, and contacting Xiaomi support if issues persist. Identifying and addressing the specific cause is key to restoring lost messaging abilities.