Learn how to troubleshoot and fix your Samsung Galaxy
A3 that is not charging using the methods highlighted in this content.
A3 that is not charging using the methods highlighted in this content.
When troubleshooting a device that won’t charge, you need to look into the possible culprits including a faulty charger, damaged
charging ports, and dead battery, to name a few. Considering these possible causes, you can go
straight to isolating the problem.
charging ports, and dead battery, to name a few. Considering these possible causes, you can go
straight to isolating the problem.
Here are a few things you can do to troubleshoot
charging issues with your Galaxy A3 handset:
charging issues with your Galaxy A3 handset:
1. Check and ensure
the charger is working fine.
the charger is working fine.
The use of original charging accessories is highly
recommended to prevent any possible charging issues to occur on the device. For
example, Samsung devices like the Galaxy A3 should only be charged using the
Samsung (OEM) charger or cable that came with it.
recommended to prevent any possible charging issues to occur on the device. For
example, Samsung devices like the Galaxy A3 should only be charged using the
Samsung (OEM) charger or cable that came with it.
Other chargers may have different voltage ratings than
the original. But if you really need to change the original charger with a
third-party charger, be sure to pick the one that complies with all the
relevant safety standards.
the original. But if you really need to change the original charger with a
third-party charger, be sure to pick the one that complies with all the
relevant safety standards.
In order to determine whether the problem is on the
charging equipment or not, you can use the cable and charger on a different device. This
is to ensure there are no faults with the charging apparatus. Trying a new
charger available will also help you determine whether or not the problem is on
the original charger.
charging equipment or not, you can use the cable and charger on a different device. This
is to ensure there are no faults with the charging apparatus. Trying a new
charger available will also help you determine whether or not the problem is on
the original charger.
2. Check the charging
ports and ensure they’re working fine and that there are no loose port components.
ports and ensure they’re working fine and that there are no loose port components.
Sometimes, a little gentle cleaning on the Galaxy A3
charging port is what all it needs. Like any other device, the A3 charging port
can also end up clogged with dirt and dust, which can somehow affect the
device’s charging functionality. If you see a need to clean it up, then you can use a
can of compressed air to blow out dusts.
charging port is what all it needs. Like any other device, the A3 charging port
can also end up clogged with dirt and dust, which can somehow affect the
device’s charging functionality. If you see a need to clean it up, then you can use a
can of compressed air to blow out dusts.
3. Check and ensure
the wall socket is working.
the wall socket is working.
There are also some instances wherein users have thought the
phone itself won’t charge but it’s actually the wall socket or outlet they’re using is
at fault. To ensure this is not causing you this trouble, try to use a
different outlet or wall socket.
phone itself won’t charge but it’s actually the wall socket or outlet they’re using is
at fault. To ensure this is not causing you this trouble, try to use a
different outlet or wall socket.
Charging from a wall socket is highly recommended than
charging via PC or laptop. The wall socket can deliver twice as much power than
computer’s USB ports, thus recharging the phone is way faster.
charging via PC or laptop. The wall socket can deliver twice as much power than
computer’s USB ports, thus recharging the phone is way faster.
4. Check and ensure
the battery is fine or not dead.
the battery is fine or not dead.
If you see any signs of swelling or other indications
of a bad battery, then the problem is on the battery itself. If this is the
case, stop using the same battery immediately.
of a bad battery, then the problem is on the battery itself. If this is the
case, stop using the same battery immediately.
However, if the battery is showing no signs of damage, then you
can proceed with the DIY repair on the hardware instead. Some charging problems
are associated with the metallic surfaces within the USB port and the microUSB
charger, which are actually not making proper contacts. This could either be
due to a manufacturing defect or a result from continual plugging and
unplugging of the charging cable.
can proceed with the DIY repair on the hardware instead. Some charging problems
are associated with the metallic surfaces within the USB port and the microUSB
charger, which are actually not making proper contacts. This could either be
due to a manufacturing defect or a result from continual plugging and
unplugging of the charging cable.
Here’s how it’s done:
· Power off your Galaxy A3.
·
If possible, remove the battery.
·
Use something small like a
toothpick to lever up the little tab located in the USB port on your phone.
·
Carefully and gently reinsert the
battery (if removed) and then plug it in again.
5. Let your Galaxy
A3 charge for at least an hour.
A3 charge for at least an hour.
It could take longer than usual (10 minutes) for the charging indicator to display on
screen especially if the battery is completely drained. This means you also have to let your device
charge longer until it acquires enough power to boot up.
screen especially if the battery is completely drained. This means you also have to let your device
charge longer until it acquires enough power to boot up.
Contact your carrier if the problem persists after performing all available workarounds as your device may already require service.
Also, for dead battery or broken charging port, you can
contact your carrier or Samsung Support to find out your options or avail of
battery replacement program or repair warranty (if possible).
