The number of
problems encountered by owners of iOS devices, including the iPhone 5S, is now
getting even higher. This is manifested by the number of online searches and
queries posted over the Internet lately,
by iPhone users who are desperately in need of prompt resolutions.
problems encountered by owners of iOS devices, including the iPhone 5S, is now
getting even higher. This is manifested by the number of online searches and
queries posted over the Internet lately,
by iPhone users who are desperately in need of prompt resolutions.
Help however, seems
hard to find, given there are only a few sites that are offering free support
for iOS device concerns compared to its tough rival Android. That’s why we’re
here. If you are one of those iPhone 5S users in need of help, we encourage you
to read on this piece.
hard to find, given there are only a few sites that are offering free support
for iOS device concerns compared to its tough rival Android. That’s why we’re
here. If you are one of those iPhone 5S users in need of help, we encourage you
to read on this piece.
This content will
serve as additional support for iPhone 5S owners/users who are having some
troubles with the smartphone. We’ve managed to sum up five common problems with
the iPhone 5S, along with possible solutions and workarounds for each of them.
serve as additional support for iPhone 5S owners/users who are having some
troubles with the smartphone. We’ve managed to sum up five common problems with
the iPhone 5S, along with possible solutions and workarounds for each of them.
The first five
problems with the iPhone 5S that are being tackled in this content would
include Sensors glitch, iMessage not working, Touch ID problems when purchasing
on iTunes, iBeacon issues and lastly, the blue screen of death.
problems with the iPhone 5S that are being tackled in this content would
include Sensors glitch, iMessage not working, Touch ID problems when purchasing
on iTunes, iBeacon issues and lastly, the blue screen of death.
1. Sensors glitch – there have been a lot of reports from
owners of the iPhone 5S complaining about the phone sensors that are wildly
inaccurate. For example, when they tried to access a spirit level or
inclinometer by swiping left in the Compass app, they found that it’s not
functioning correctly. Some even said the accelerometer, gyroscope and compass
have been malfunctioning on their device. The issue is said to be specific to
the iPhone 5S.
owners of the iPhone 5S complaining about the phone sensors that are wildly
inaccurate. For example, when they tried to access a spirit level or
inclinometer by swiping left in the Compass app, they found that it’s not
functioning correctly. Some even said the accelerometer, gyroscope and compass
have been malfunctioning on their device. The issue is said to be specific to
the iPhone 5S.
Possible solution:
There is no definite
findings as to whether this is a hardware or software glitch. If it is a
software issue, then Apple should have acknowledged this issue and should roll
out an update to fix it. But so far, no word from the iPhone-maker on this
matter yet.
findings as to whether this is a hardware or software glitch. If it is a
software issue, then Apple should have acknowledged this issue and should roll
out an update to fix it. But so far, no word from the iPhone-maker on this
matter yet.
Unfortunately, the
only possible solution we found if this is a hardware issue is by taking your
iPhone 5S back to the Apple Store and ask for a replacement phone. However, be
sure you’re getting a fully functional replacement phone. There have been lots
of reports about getting faulty replacement iPhone 5S.
only possible solution we found if this is a hardware issue is by taking your
iPhone 5S back to the Apple Store and ask for a replacement phone. However, be
sure you’re getting a fully functional replacement phone. There have been lots
of reports about getting faulty replacement iPhone 5S.
2. iMessage not working
Messaging problem on
the iPhone has long been a common issue among iPhone users. Complaints are
mostly about the inability to recognize non-Apple devices.
the iPhone has long been a common issue among iPhone users. Complaints are
mostly about the inability to recognize non-Apple devices.
Among other
pertinent issues encountered by users with the iPhone 5S iMessage feature
include vanishing text messages and unable to send iMessages.
pertinent issues encountered by users with the iPhone 5S iMessage feature
include vanishing text messages and unable to send iMessages.
Possible solution:
The problem on
iMessage feature is commonly dealt with by a
phone restart. Just go to Settings ->
General -> Reset -> Reset Network Settings.
iMessage feature is commonly dealt with by a
phone restart. Just go to Settings ->
General -> Reset -> Reset Network Settings.
3. Touch ID not working when purchasing on iTunes
The issue is on the
iPhone 5S that would not accept the user’s fingerprint when authenticating an
iTunes purchase and users are often prompted to enter their password.
iPhone 5S that would not accept the user’s fingerprint when authenticating an
iTunes purchase and users are often prompted to enter their password.
Solution:
Good thing this
problem has already been addressed by Apple, by rolling out the 7.0.1 firmware update. To make sure you get
this fix patch, go to Settings->General->Software
Update on your iPhone.
problem has already been addressed by Apple, by rolling out the 7.0.1 firmware update. To make sure you get
this fix patch, go to Settings->General->Software
Update on your iPhone.
Another way to get
the update to fixing Touch ID, is
through your computer. Connect your iPhone 5S and check under Devices in iTunes. To finally view update, tap Check for Update.
the update to fixing Touch ID, is
through your computer. Connect your iPhone 5S and check under Devices in iTunes. To finally view update, tap Check for Update.
4. iBeacon glitch
The main issue is on
the iPhone 5S’ iBeacon that keeps working.
the iPhone 5S’ iBeacon that keeps working.
The iBeacon is a
location feature that alerts applications everytime you approach or leave a
location. Many users complained that even after they’ve closed an
iBeacon-enabled app, it continues working.
location feature that alerts applications everytime you approach or leave a
location. Many users complained that even after they’ve closed an
iBeacon-enabled app, it continues working.
Solution:
The only available
solution to this problem so far, is by turning
off location services on your phone altogether.
solution to this problem so far, is by turning
off location services on your phone altogether.
We’ll continue to
perform further searches for any other potential resolutions to this concern
and get back to update this post by then.
perform further searches for any other potential resolutions to this concern
and get back to update this post by then.
5. Blue Screen of Death
Blue screen of death
refers to a condition in which the user runs into a dreaded blue screen. The
problem is said to be likely caused by third-party apps running on the phone.
refers to a condition in which the user runs into a dreaded blue screen. The
problem is said to be likely caused by third-party apps running on the phone.
This problem often
occurs when using the phone’s Keynote, Numbers
or Pages, as well as when you’re in a document
editing, and then pressing the Home
button. For some reasons, iPhone 5S crashes to a blue screen and then
it’ll reboot loop.
occurs when using the phone’s Keynote, Numbers
or Pages, as well as when you’re in a document
editing, and then pressing the Home
button. For some reasons, iPhone 5S crashes to a blue screen and then
it’ll reboot loop.
This issue has
already been acknowledged by Apple and that the company is already working on a
fix patch. However, in the meantime, there is no definite solution available.
already been acknowledged by Apple and that the company is already working on a
fix patch. However, in the meantime, there is no definite solution available.
Some people though
are resourceful enough to find certain workarounds that helped them deal with
the blue screen of death problem on their iPhone 5S. You might as well would
like to give the following methods a try, and hopefully you too may obtain
momentary resolution to this problem.
are resourceful enough to find certain workarounds that helped them deal with
the blue screen of death problem on their iPhone 5S. You might as well would
like to give the following methods a try, and hopefully you too may obtain
momentary resolution to this problem.
* Since the problem
usually occurs when you’re in a document editing and then you tap the Home
button, be sure to back out of documents
before tapping the Home button.
usually occurs when you’re in a document editing and then you tap the Home
button, be sure to back out of documents
before tapping the Home button.
* Disable or turn of iCloud sync for iWork apps. To do so, go to Settings->iCloud->Documents & Data.
Disable the options for Pages, Keynote and
Numbers, by sliding each of their switches to OFF.
Disable the options for Pages, Keynote and
Numbers, by sliding each of their switches to OFF.
* Try to use updated
apps to make full use of iOS 7.
apps to make full use of iOS 7.
If problems persists
and are becoming more often to the extend of impeding user experience, we
suggest contacting Apple customer service and escalate your device issues for
further support.
and are becoming more often to the extend of impeding user experience, we
suggest contacting Apple customer service and escalate your device issues for
further support.
Hope this has helped
you get your iPhone 5S back to its best condition, or at least led you to the
right path towards determining the cause.
you get your iPhone 5S back to its best condition, or at least led you to the
right path towards determining the cause.
