If new numbers cannot call your vivo S50, the calls may fail instantly or go straight to voicemail. You might not even see a missed call notification. This usually happens because of call blocking settings, Do Not Disturb rules, or carrier restrictions, and the good news is that most of these causes are easy to fix.
Why Your vivo S50 Is Not Receiving Calls From New Numbers
- Unknown or unsaved numbers are being blocked automatically.
- Do Not Disturb is silencing calls from numbers not in your contacts.
- Call barring or call forwarding is enabled.
- Network signal is weak or unstable.
- Your SIM card is not properly registered with the carrier.
Check If Unknown Numbers Are Blocked
Your phone may be set to block calls from unknown or private numbers. If this option is enabled, new callers will never reach you.
Open the Phone app, and then tap the three dot menu.
Tap Settings, and then tap Blocked numbers.
Turn off Block unknown numbers if it is enabled.
Review Do Not Disturb Settings
Do Not Disturb can allow calls only from saved contacts. If new numbers are not saved, they may be silenced automatically.
Open Settings, and then tap Sound and vibration.
Tap Do Not Disturb, and then check Allowed calls.
Allow calls from Anyone, or disable Do Not Disturb completely.
Check Call Forwarding
If call forwarding is active, incoming calls may be redirected to another number. This can make it seem like your phone is not receiving calls.
Open the Phone app, and then tap the three dot menu.
Tap Settings, and then tap Call forwarding.
Turn off any active forwarding options.
Make Sure Airplane Mode Is Off
Airplane mode disables all network connections. Even if it was enabled briefly, your phone may not reconnect properly.
Swipe down from the top of the screen, and then check the Airplane mode icon.
If it is on, tap it to turn it off.
Wait a few seconds for the network signal to return.
Restart Your Phone
A restart refreshes your network connection and forces the device to reconnect to nearby towers. It often resolves sudden call issues.
Press and hold the Power button, and then tap Restart.
Wait for the phone to reboot, and test incoming calls again.
Reinsert the SIM Card
If the SIM card is loose or not detected properly, incoming calls may fail. Reinserting it ensures proper registration with your carrier.
Turn off your phone, and then remove the SIM tray.
Take out the SIM card, and then insert it securely back into the tray.
Turn the device on and check if calls now come through.
Most cases where new numbers cannot call your vivo S50 are caused by filtering or blocking settings. Once you adjust these options and confirm your network is stable, new callers should be able to reach you without any issues.
FAQs
Why do calls from saved contacts work but new numbers fail?
Your phone may be set to block unknown numbers or allow calls only from contacts during Do Not Disturb mode. Adjusting those settings usually fixes the issue.
Can my carrier block certain incoming calls?
Yes. Some carriers offer spam protection services that automatically block suspected spam numbers. Contact your carrier if you suspect network level filtering.
Why do new callers go straight to voicemail?
This often happens when call forwarding is active or when your phone has weak signal. Turning off forwarding and improving signal strength usually resolves it.
