The Xiaomi Redmi Note 13 Pro is a powerful and popular smartphone, but like any device, it can occasionally encounter problems. One frustrating issue is when the screen suddenly goes black and remains unresponsive.
In this guide, we’ll walk you through resolving black screen issue on your Xiaomi phone. So, let’s get started.
- Why a Black Screen occurs?
- Potential Solutions
- 1. Forced Restart
- 2. Charge the Battery
- 3. Try a PC Connection for Detection
- 4. Boot into Safe Mode
- 5. Boot into Recovery Mode and Wipe Cache Partition
- 6. Boot into Recovery Mode and Factory Reset
- 7. Check for Physical Damage
- 8. Check for Water Damage
- 9. Remove SIM and SD Card
- 10. Contact Xiaomi Support or Visit a Xiaomi Authorized Service Center
- 11. Seek Professional Repair Services (Hardware Repair)
- Final Notes
- Frequently Asked Questions
Why a Black Screen occurs?
Here are some of the possible causes behind a Xiaomi Redmi Note 13 Pro’s black screen:
- Software glitches: Software conflicts or bugs can cause the display to malfunction.
- Battery depletion: A completely drained battery means no power for the screen to turn on.
- Hardware problems: Physical damage or internal component failure can affect the display.
- Overheating: Excessively high temperatures can cause the device to shut down temporarily.
- App crashes: Specific apps that crash in the background may interrupt the phone’s display functions.
Potential Solutions
Highlighted below are potential solutions and workarounds that you can try before taking your phone to a service center. These methods are specifically aimed at eliminate software-related factors that might have caused your device to stop working and get stuck on black screen.
1. Forced Restart
A forced restart reboots the device without deleting your data, often clearing up minor software glitches.
- Press and hold the power button and volume down button simultaneously.
- Continue holding for about 10-15 seconds until the Xiaomi logo appears.
2. Charge the Battery
A drained battery won’t power the screen. Simply plugging in your phone can resolve this issue.
- Connect your Xiaomi Redmi Note 13 Pro to its original charger.
- Let it charge for at least 30 minutes before attempting to turn it on.
3. Try a PC Connection for Detection
Connecting your phone to a PC might determine if the issue is hardware or software related. If the PC detects the phone, your screen is likely the problem.
- Use a USB cable to connect your phone to your PC.
- Check if the computer recognizes the device.
4. Boot into Safe Mode
Safe mode loads a basic version of Android, bypassing third-party apps that might be causing problems.
- Press and hold the power button.
- When the Power Off option appears, long-press it.
- Tap “OK” when the Reboot to Safe Mode prompt appears.
5. Boot into Recovery Mode and Wipe Cache Partition
Clearing the cache partition removes temporary system files that could be causing malfunctions.
- With your phone off, press and hold the power button and volume up button simultaneously.
- Release the buttons when the Xiaomi logo appears.
- Use the volume buttons to navigate to “Wipe Cache Partition” and press the power button to select.
- Reboot your device.
6. Boot into Recovery Mode and Factory Reset
A factory reset restores the phone to its original settings, deleting all data. Use this as a last resort if other solutions fail.
- Follow the steps to boot into Recovery Mode (as above).
- Select “Wipe Data/Factory Reset.”
- Reboot your device.
7. Check for Physical Damage
- Inspect your phone for signs of damage like cracks on the screen, dents, or bending. This type of damage might necessitate a screen replacement.
8. Check for Water Damage
If your phone has been exposed to liquid, internal components might be damaged. Even minor exposure can cause problems.
- Check the Liquid Damage Indicator (LDI) – usually a small sticker inside the SIM tray slot that changes color when exposed to moisture.
9. Remove SIM and SD Card
A faulty SIM or SD card can sometimes interfere with system functions. Removing them can potentially solve the issue.
10. Contact Xiaomi Support or Visit a Xiaomi Authorized Service Center
Xiaomi can provide additional troubleshooting guidance or arrange repairs if necessary.
11. Seek Professional Repair Services (Hardware Repair)
If solutions above don’t work, hardware problems may be the cause, requiring professional repair services.
Final Notes
By trying these solutions, you have a good chance of fixing a Xiaomi Redmi Note 13 Pro stuck on a black screen. If issues persist, contacting Xiaomi support or seeking professional repair are the best next steps.
Frequently Asked Questions
Here are 5 FAQs about the Xiaomi Redmi Note 13 Pro black screen issue:
1. My Xiaomi Redmi Note 13 Pro’s screen is black, but the phone seems to be on. What should I do?
- Start with the basics: try a forced restart, charge the battery, and check for damage. If those don’t work, boot into Safe Mode or Recovery Mode.
2. Will a factory reset definitely fix the black screen issue?
- Not necessarily. While a factory reset resolves many software-related problems, it won’t help if the problem is due to hardware failure.
3. Can water damage cause a black screen even if my phone didn’t get fully submerged?
- Yes. Even slight moisture or humidity can damage internal components. Check your phone’s Liquid Damage Indicator.
4. I tried everything, but my Xiaomi Redmi Note 13 Pro screen is still black. What now?
- It’s likely a hardware issue at this point. Contact Xiaomi support or visit a Xiaomi Authorized Service Center for further diagnosis and repair options.
5. How can I prevent my Xiaomi Redmi Note 13 Pro from getting stuck on a black screen in the future?
- Keep your software updated, avoid installing apps from untrusted sources, use a protective case, and handle your phone with care to avoid physical damage.
