How to Remove a Stuck S Pen from your Samsung Galaxy Note 5

While many have been impressed with the release of Samsung's well-crafted Galaxy Note 5 device, some were disappointed after spotting a flaw with the design, particularly when accidentally inserting the S Pen backwards into the Note 5 S Pen slot. In this post, we'll teach you how to remove the S Pen that is stuck in your Galaxy Note 5. Read on to learn how.

The S Pen gets stuck in its holding area because its cap is hindered by a small piece of the detection sensor that's hanging out over the holding area. Unfortunately, those who forced to yank the S Pen out have ended up damaging not only the S Pen but also the vital component used to enable certain phone features -- the detection sensor.

Without the detection sensor, phase detection auto-focus for the phone's camera as well as input recognition would somehow be devoid.

That being said, preventive measures must be set. Therefore, never put the S Pen into its slot with end first. You could file off the protruding edges or attach something like a small rubber band, or a piece of tape to the end, thus preventing S Pen from fitting in backwards easily.

But what if the S Pen is already stuck?

If preventive measures are no longer applicable like for example, you just happened to insert the S Pen  backwards unintentionally, never use force to pull it back out. Instead, follow the recommended procedure below.

Fortunately, some people are always eager to find ways to fix any emerging problems especially on hefty devices like the Galaxy Note 5. While this method is deemed the ultimate solution to your stuck S Pen in your Note 5, performing it requires more guts and prudence. Why? Because you've got to dismantle your device. In line with this, anyone who is willing may try this method except for those with the Galaxy Note 5 under warranty.

Here's how:

  • Cut a piece of paper of an extremely thin card with the same length as the S Pen (approximately 4 inches).
  • Fold the paper symmetrically (lengthwise) and slide it in the side where the stylus (S Pen) is stuck. It should go towards the body of the phone, so on the left of the S Pen, from the bottom view with the screen up.The paper should trigger the clamping mechanism to open, allowing you to slide the S Pen without causing any damage to the sensor. 
  • Slowly and carefully pull the S Pen along with the paper downwards until it's completely out.

For a more detailed demonstration, here's a YouTube video on how to fix a stuck S Pen on the Galaxy Note 5, courtesy of How2Tech.

If you hesitate to do the aforementioned procedures by yourself, then you can just contact Samsung or your phone carrier and have it fixed or replaced. If you're fortunate enough, you can return your device for repair under warranty.

How to Fix Screen Flickering problem on your Samsung Galaxy S6 Edge/S6 Edge Plus

Possible causes of screen problems such as screen flickering in mobile devices including Samsung's newest Galaxy S6 Edge and S6 Edge Plus, would include mis-configured display settings, corrupted apps, and worst, hardware damage.

For brand new Galaxy S6 Edge and S6 Edge Plus devices with screen flickering issues since the first day of use, asking for a brand new/replacement unit is highly recommended, given your device is still under warranty. Contact your phone carrier immediately, if the screen problem persists after performing soft resets or phone restarts. It could be an indication of a faulty hardware that needs to be fixed.

Otherwise, you may proceed with the following workarounds:

1. Soft reset your phone. 
Press and hold the Power and Volume Down buttons until the phone powers off completely, and then turn it back on after 30 seconds. See what happens after doing that.

2. Power up/Restart in Safe Mode.
Try to boot into safe mode. Booting into safe mode can help you determine if the problem is caused by a third-party application or not. If the problem is gone while in safe mode, then you need to locate the faulty app and have it uninstalled or temporarily disabled. There are some users who experienced the same problem and fix it by simply uninstalling an exclusive automatic update on certain apps.

  • With the phone turned on, press and hold the Power button until the phone options prompt displays.
  • Touch and hold Power off until the Reboot to Safe Mode option displays.
  • Tap Restart.
  • Upon restart, Safe Mode should appear in the lower-left of the home screen. If the problem fails occur, the cause has been isolated to a third-party app and so all recently installed or updates apps may need to be temporarily disabled to identify the culprit.
  • To exit Safe Mode, just reboot your phone.

3. Make some adjustments to your phone's display settings.
If your screen is flashing, try to deselect Adaptive Brightness from the phone settings and see what happens.

  • Go to Settings >> Display >> Brightness.
  • Deselect the option "Automatic/Adaptive brightness".

Hint: Browsing through webpages with the screen brightness set to a lower  or lowest level can sometimes cause the screen to flicker.
Another trick that has done wonders to some is by going to Settings-> Developer Options-> and remove then check from the box next to Show screen updates. It's a temporary solution that works.
4. Check battery status and calibrate the battery.
5. Contact and escalate the issue to your phone carrier for further assistance and recommendations.

The aforementioned procedures are applicable for Samsung Galaxy S6 and S6 Edge Plus models.

How to Fix Quick Battery Drain Issue on your iPhone 6

Several iPhone users including those with iPhone 6 and 6 Plus are complaining about an unusual battery drain on their respective devices especially after getting the iOS 9 beta software update. If you happen to be one of them and that you bumped into this site in search for potential solutions, then you can try any of the quick battery drain workarounds highlighted in this post.

Note: The methods we introduced in this content are generic solutions to a problem on quick battery drain and are therefore applicable to any other iOS devices having similar issue.

1. Give your device enough time to process everything.

Given the file size and embedded features into the newly released iOS updates, it's normal for any receiving device to use a lot of power at first. This is the same case when you perform system restores on any device. During the process, lot of files are moved around, libraries are updated, and contents re-indexed, in order to get everything set up. All these can keep your device's processor busy, as apps are likewise updating and your Wi-Fi or cellular connection blasting. That being said, give your iPhone some time to perform all these processes and after that you should be fine. Otherwise, continue with the following workarounds.

2. Check which app(s) consumes a lot of your phone's battery life.

Your device comes with power-management interface wherein you can view which applications/processes are using a lot of the battery power.

To access this menu, navigate to your iPhone Settings-> General -> Usage -> Usage -> Battery Usage. There you can find a list of applications and systems, along with the amount of power they've used up for certain period of time.

If you see something unusual, then you can try to force close (double-tap the Home button and flick the app up and away), disable the culprit temporarily or uninstall it if necessary. Don't forget to reboot your device afterwards.

3. Ensure your iPhone has strong cell signal.

Try to check your cell signal and see if you're getting LTE service. Getting poor LTE signal could also cause your phone's battery to drain so quick as it triggers your device to switch between connection/network types, thereby wasting a lot of power. If you're in an area with weak signal or at the edge of LTE, then switch to 3G. But if you're almost off the grid, then you should disable the radio unless you need it.

4. Adjust some device settings.

Screen brightness, type of wallpaper used, as well as running apps and some active phone features including Wi-Fi, Bluetooth, and GPS, can also trigger quick battery draining issue on any iOS device. And for these reasons, proper configuration of these settings is recommended.
Try to reduce your screen brightness, and disable the aforesaid features especially when not in use.

If the problem persists or your iPhone 6 battery keeps draining so fast even after performing the previous methods, please contact your phone carrier or Apple Support for further recommendations. Otherwise, you may need to consider replacing the battery this time.

How to Fix Samsung Galaxy A3 Screen Flickering Issue

Screen flickering problem in mobile phones is often tied to a faulty hardware while other cases are triggered by some glitches on the software, particularly on settings configuration. The workarounds we recommend in this post are applicable for screen flickering issue on a Samsung Galaxy A3 device, whether it's a hardware or software is at fault.

If by any chance you're having the same problem with your Galaxy A3 screen that flickers, you too may try any of the following methods, whichever you believe is applicable to your situation.

Configure Phone Settings

If you suspect the screen flickering problem on your A3 device is triggered by a software glitch, then you can use this workaround:

  • Go to your phone Settings.
  • Navigate to Developer Options.
  • Mark the check box next to Disable HW Overlays.
While there's no clear explanation as to how these settings could have affected the screen behavior of your device, those who have applied the aforesaid workaround have fixed the problem. It wouldn't hurt if you give it a shot.

Other methods you can try if you suspect it's a software glitch include a soft reset, which involves removing of and re-inserting the battery on your device. If this won't work, then your last resort would be a factory reset.

Check the Battery

A number screen flickering issues are found to be triggered by a damaged or degraded battery. If the flickering problem is accompanied by an unusual battery drain, then it's most likely associated with a battery issue. Degraded batteries could often trigger a device to act weird especially when the charge level is getting lower. This also happens to other Galaxy devices like the S3 and S4.

To ensure this is not causing you trouble on your Galaxy A3, try to check your phone's battery. If you notice some signs of damage on it, like swelling, then you should consider replacing it already. Remember to replace your battery if it's already showing signs of depreciation, to avoid any further damage to occur on your device.

How to Fix Samsung Galaxy Alpha that won't mute after Lollipop Update

Can't put your Samsung Galaxy Alpha on mute after the Lollipop update? Read on to learn how to fix it.

The initial roll-out of Android 5.0 Lollipop update has brought good and bad upshots to many device owners including the Galaxy Alpha. For example, there have been prior reports about the Lollipop update causing problem to the device's mute function. This problem has officially been acknowledged by Samsung.

Responding to user feedback, the company has immediately released a patch containing fix to restore mute functionality on the affected devices. To those who haven't yet learned of this issue, this content has more information on how the issue transpired.

When the Android 5.0 Lollipop update was introduced, the idea of controlling ringing and notification sounds among the target devices have been altered. After the update, this setting is already controlled by the Interruption Functionality.

So, in order to stop ringing sounds and notifications on your device, you have to configure the interruption settings and change it to "Don't Interrupt" or "Allow only priority interruptions." Apparently, this change has caused confusions to many users.

To make things clear here's how to configure the sound settings on your Galaxy Alpha after the Lollipop update:

1. Tap Apps to begin.
2. Tap Settings.
3. Tap Sound and Notifications.
4. Scroll to and tap Interruptions.
5. Tap On receiving calls and notifications.
6. Select Don't Interrupt or Allow only priority interruptions.

To further sort things out, Samsung has released subsequent updates that restore mute functionality on updated devices. This implies the need for users to update the device's software in order to access the mute function/feature.

Here's how:

Connect to a Wi-Fi network and then check and install software updates for your device by navigating to this menu on your device: Apps-> Settings-> About Device.

To view more details, tap on About Device and then tap Software Update to check for updates available for your device. Allow your phone to search for updates and follow the onscreen instructions to proceed with firmware update installation. After that, you should be good.

What to do if your Samsung Galaxy Note 5 won't turn on [Troubleshooting]

Your Note 5 maybe expensive and powerful but it's not perfect. In fact, I already addressed a lot of problems with it and just today, I have to check on a unit that won't turn on.

According to the customer, he just left the phone on his table overnight and when he woke up in the morning, the screen is black and the phone won't respond. He tried turning it on to no avail.
What could have happened? No one knows.
Well, here's what your going to do to troubleshoot it…
  1. Force reboot.
  2. Charge it.
  3. Try booting in safe mode.
  4. Try booting in recovery mode.
  5. Seek help from a technician.
Now that I've given you those five troubleshooting steps, I'm obliged to explain them one by one for you to understand why they're necessary.

Why do I need to force reboot my Note 5 and how?

Frankly, you have no choice! This procedure is necessary because Android, which is the operating system of that expensive paperweight, crashes more often than you think. When it happens, the phone just won't respond; the screen is black, it won't turn on even if you press the power button so hard and it may not charge if you plug it in.
Well, it could have been easier if the phone has a removable battery but it doesn't. So, you really have to do this procedure:
Press and hold the Volume Down and Power buttons simultaneously (together) for 10 to 20 seconds.
If it were just a minor system crash, it would reboot, otherwise, you have to proceed to the next procedure.

Is it really necessary to charge my Note 5?

Yes! You are not actually just trying to charge it, you're also trying to find out how it reacts if it detects current flowing from its utility port down to its battery.
The most common reaction of the phone when there's current flowing is to notify the owner that it's charging; it may display the usual charging symbol or icon, and lights up that little red or green LED light at the upper portion of the screen.
Two things may happen here: either it shows it's charging or stays dead. In case it stays dead, skip the next two procedures and do the last one--send  your phone in for repair.
However, if the charging signs are showing especially if you're seeing the red light, leave the phone be for, at least, 10 minutes to make sure there's enough battery to power all its hardware.
After 10 minutes of charging, you're ready to turn it on normally. Yes, just hit the Power button just like you always do when turning the phone on. If it did turn on, then problem solved, otherwise, you have to try the next two procedures.

What is safe mode and how can I make my Note 5 boot in it?

It's like a fail-safe. If third-party apps have rogue and affected the normal operation of other apps as well as the firmware, the phone may automatically reboot itself but in safe mode, which temporarily disables all downloaded apps leaving only the pre-installed ones running.
You've already seen your phone charge but still won't turn on. There's a chance that some third-party services or apps are preventing it from doing so. Therefore, you need to start the phone up without interference from them and here's how…
  1. Press and hold the Power key.
  2. Once ‘Samsung Galaxy Note5’ shows on the screen, release the Power key and immediately press and hold the Volume Down button.
  3. The Note 5 will restart but keep the Volume Down button pressed.
  4. Once it has finished restarting, ‘Safe mode’ will be displayed in the lower-left corner of the screen.
  5. You may now release the Volume Down button.
If the phone boots up in safe mode, it confirms our suspicion that one or some of the third-party apps is causing the problem. But since it's impossible to pinpoint which app is the culprit, you may want to do the factory reset. Of course, do what you have to do before that like backup your pictures and other files as they will be deleted.
In the event that your Note 5 refuses to boot in safe mode, you need to proceed to the next procedure.

Why do I have to boot my Note 5 to recovery mode and how do I do that?

The recovery mode is a very important feature of your phone since it requires all the hardware to be powered on without the firmware being loaded.
Your phone was charging fine but it refused to boot up even in safe mode. At this point, there's a possibility it's a firmware issue. So, to rule out this possibility, you need to boot your phone in recovery mode and here's how you do it:
  1. Press and hold the Volume Up and the Home buttons first, and then press and hold the Power key.
  2. Keep the three buttons pressed and when ‘Samsung Galaxy Note5’ shows, release the Power key but continue holding the other two.
  3. Once the Android logo shows, release both the Volume Up and Home buttons.
  4. The notice ‘Installing system update’ will show on the screen for 30 to 60 seconds before the Android system recovery screen is shown with its options.
If your Note 5 has successfully booted up in recovery mode, then there are a couple of things you can do; first, wipe the cache partition and if it still refuses to boot up normally, you have to do the master reset (Yes — delete all user data).
In case the reset failed to fix the problem or if the device still won't boot in recovery mode, then you have no other choice but to do last procedure.

So I need to send the phone in, what should I say to the technician?

Tell him what happened exactly or how the problem started not only to make his job easier but to help him diagnose the problem accurately.
You also need to tell him the troubleshooting steps you've undertaken in a bid to bring the phone back to life.
If there was a significant situation or event that could have caused or contributed to the problem, be honest and mention it.
And that's pretty much it!
Do you have problems with your Note 5?
You're in luck because we will help you troubleshoot it. All you need to do is contact us through and describe the problem(s) in details. Provide all necessary information especially how and when the issue started. Don't worry, this service is free.

How to Fix Samsung Galaxy S6 that keeps rebooting on its own

A number of Samsung Galaxy S6 owners may have experienced this problem wherein their device would just reboot by its own. In most cases, the problem occurs due to a certain glitch on the device's firmware while others are tied to a faulty hardware. If it's triggered by a firmware glitch, you can say you're somehow lucky because you still can attempt to have it fixed using any available workarounds, before sending your device for repair.

Here are the possible solutions which you can try, in case your Galaxy S6 keeps rebooting by its own:

Wipe Cache Partition is one of the first workarounds used by many to fix other Galaxy S6 issues including overheating, battery draining quickly, blank screen/no display, etc. Performing this method will delete all temporary system files including those that are corrupted and causing problems or errors. The process won't delete personal data though, unlike factory reset. Here's how to wipe cache partition on your Galaxy S6:
  • Power off your phone completely.
  • Press the Power, Volume Up and Home buttons simultaneously.
  • When the phone vibrates, release the Power button but keep pressing the other two buttons until you see the small menu on screen.
  • Scroll to Wipe Cache Partition using the Volume down key.
  • Highlight the option using the Power button.
  • Wait until the entire process is finished (most likely it could take a few seconds).
  • When the previous menu shows up, scroll to and select Reboot System Now.
  • Use the Power key to run the entry.
  • Wait for your device to reboot. It could take a few seconds or longer.
After the reboot, your phone should be okay.

However, if the problem persists after performing wipe cache partition, your next option would be a master reset/factory reset. Although you have to remember that this process will erase everything from your device including your personal information and customized settings. That being said, creating a backup is highly recommended before you begin the process.

If neither of these workarounds works, then here's another solution shared by one of the Galaxy S6 owners who have experienced the same problem. You too can give this method a try on your end if needed.
  • Go to your phone Settings.
  • Select Display and wallpaper.
  • Tap Screen mode.
  • You will then see the default option is set to Adaptive display.
If prompted with the warning message, read and review the information. The message prompt says, "Optimize the color range, saturation, and sharpness of your screen automatically. This mode may not be compatible with third-party apps."
  • Select any other settings instead of using the default. 
  • Try to select AMOLED photo
  • Restart your phone and it should be working fine already.
The above solutions have done wonders to some users but others find no luck. There's no harm in trying though. So if you haven't yet done any of the aforesaid solutions, I suggest you give them a try this time for who knows one of them is actually the fix you've been looking for, Good luck!

How to Fix Smart Switch Error "Unsupported Device" on Samsung Galaxy Alpha

Having trouble transferring files with Samsung Smart Switch on your Galaxy Alpha? This content might be the answer to your problem.

In this article, we elaborate some recommended workarounds used to deal with a Smart Switch problem in which the user is prompted with an error message, "Unsupported device" while attempting to use the application with their Samsung Galaxy Alpha smartphone.

The aforementioned error prompt is usually encountered by users whose devices do not meet the Samsung Smart Switch requirements.To find more details about the Smart Switch system requirements  and relevant information, please visit Samsung Support website and navigate to the Smart Switch Support page.

Another potential solution is using the software update feature found in the Smart Switch for PC/Mac application. However, performing the said software update procedure will result to the deletion of all data stored on your device. In this regard, the following steps should only be performed only if your device is not functioning due to a failed software update or if you are trying to recover Samsung-approved software after installing a custom ROM.
  • Unplug your phone from the computer and restart Smart Switch.
  • From the Smart Switch screen, select MORE in the upper-right corner.
  • Select the option for Emergency Software Recovery and Initialization. 
  • Next, select the Software Update and Initialization tab.
  • Enter your device information including the model name and serial number.
  • Click OK to proceed.
Note: All data will be deleted from your phone upon initialization.
  • Click OK to continue.
  • If prompted, read and review the information to connect the device and then click OK.
If the aforesaid procedures failed to solve the problem and the error prompt still exists, then please contact Samsung Support for further troubleshooting and recommendations.