Are you facing problems with Spotify not working on your new iPhone 14? Don’t worry, you’re not alone. Many users have reported problems with the popular music streaming app not functioning properly on their recently procured iPhone devices.
In this guide, we’ll go over the common causes of Spotify not working on iPhone and provide step-by-step solutions to help you resolve the issue and get back to listening to your favorite music.
Common Causes of Spotify Not Working on iPhone
Outdated Spotify App: The first thing to check is whether you have the latest version of the Spotify app installed on your iPhone. If the app is outdated, it may be causing compatibility issues and preventing it from working properly.
Incorrect Login Information: Double-check that you’re using the correct login information when trying to access Spotify on your iPhone. Incorrect login information can prevent the app from working properly.
Poor Internet Connection: Spotify requires a stable internet connection to function. If you’re experiencing issues with the app, check to make sure your internet connection is strong and stable.
Restrictions on Cellular Data: If you’re using Spotify on your iPhone’s cellular network, check to see if there are any restrictions on the use of cellular data for the app.
Outdated iOS: Make sure that your iPhone is running the latest version of iOS. If the iOS is outdated, it may be causing compatibility issues with the Spotify app.
Step-by-Step Solutions to Fix Spotify Not Working on iPhone
First Solution: Update Spotify App
If the app is outdated, updating it to the latest version will likely resolve the issue. To do this, go to the App Store on your iPhone, search for Spotify, and tap “Update” if there’s an update available.
Outdated apps can cause compatibility issues, bugs and glitches which can lead to the app not working properly. Here are the steps to update Spotify app on your iPhone:
- Open the App Store on your iPhone.
- Tap on the “Updates” tab located at the bottom of the screen.
- Look for Spotify in the list of apps that need updating.
- If there’s an update available, tap on the “Update” button next to Spotify.
If there is no update available, it means that you already have the latest version of Spotify installed.
It’s also important to note that you should make sure your iPhone is running the latest version of iOS to ensure that all apps, including Spotify, are compatible with your device.
Second Solution: Check Login Information
Double-check that you’re using the correct login information when trying to access Spotify on your iPhone. Make sure you’re entering the correct email address and password.
Verifying your login information is a crucial step in troubleshooting issues with Spotify not working on your iPhone. Incorrect login information can prevent you from accessing your account and using the app. Here are the steps to check your login information:
- Open the Spotify app on your iPhone.
- Tap on the “Log In” button located on the welcome screen.
- Enter your email address and password in the appropriate fields.
- Tap on the “Log In” button.
If you have forgotten your password, you can reset it by clicking on the “Forgot Password” link on the login screen and following the prompts.
It’s important to make sure that you’re using the correct email address and password associated with your Spotify account. If you have recently changed your password, make sure you’re using the new one. If you’re still having trouble logging in, it may be worth checking that you don’t have caps lock on and that your keyboard is set to the correct language.
Additionally, it may be a good idea to check that you have a stable internet connection as poor connectivity can prevent you from logging in to the app.
By double-checking your login information and making sure that you’re using the correct email address and password, you can ensure that you’re able to access your Spotify account and use the app on your iPhone.
Third Solution: Check Internet Connection
Make sure your internet connection is strong and stable. If you’re on a public Wi-Fi network, try switching to a different network or connecting to your own personal hotspot.
A strong and stable internet connection is essential for the Spotify app to function properly on your iPhone. If you’re experiencing issues with Spotify not working, checking your internet connection is an important step in troubleshooting the problem. Here are the steps to check your internet connection:
- Go to “Settings” on your iPhone.
- Tap on “Wi-Fi” or “Cellular” (depending on your connection type)
Fourth Solution: Check to see if you’re connected to a network
If you’re on Wi-Fi, make sure that the Wi-Fi icon is present in the status bar at the top of the screen. If you’re on cellular, make sure that the cellular icon is present.
Check the signal strength of your connection by looking at the number of bars displayed next to the network name. A full signal strength is usually represented by four bars.
If you’re connected to a public Wi-Fi network, try switching to a different network or connecting to your own personal hotspot.
It’s important to note that if you’re using a cellular data connection, make sure that you have enough data for the app to function properly. If you’re running low on data, you may want to consider purchasing a data plan or connecting to a Wi-Fi network.
Additionally, if you’re experiencing issues with Spotify not working, it may be worth checking your device’s time and date settings. Incorrect time and date settings can cause issues with app functionality.
- To check your device’s time and date settings, go to “Settings” > “General” > “Date & Time”
By making sure that your internet connection is strong and stable, you can ensure that the Spotify app is able to function properly on your iPhone.
Fifth Solution: Remove Restrictions on Cellular Data
If you’re using Spotify on your iPhone’s cellular network, check to see if there are any restrictions on the use of cellular data for the app. If so, remove the restrictions to allow the app to function properly.
If you’re experiencing issues with Spotify not working on your iPhone’s cellular network, it’s important to check if there are any restrictions on the use of cellular data for the app. Here are the steps to remove restrictions on cellular data for Spotify:
- Go to “Settings” on your iPhone.
- Tap on “Cellular”
- Scroll down to the “Cellular Data” section and find “Spotify” in the list of apps.
- Check if the toggle switch next to “Spotify” is turned on. If it’s not, tap on the toggle switch to turn it on.
- If the toggle switch is already turned on, try turning it off and then back on again.
By removing restrictions on cellular data for Spotify, you will allow the app to access the internet and function properly. It’s also a good idea to check the cellular data usage for Spotify and see if you have enough data to use the app.
Additionally, you may want to check if there are any other restrictions on your iPhone that may be affecting the Spotify app. For example, some iOS features like “Low Power Mode” or “Background App Refresh” can affect the app’s performance.
By removing restrictions on cellular data and checking other restrictions, you can ensure that the Spotify app is able to access the internet and function properly on your iPhone’s cellular network.
Sixth Solution: Update iOS to the latest version available
Make sure that your iPhone is running the latest version of iOS.
- To do this, go to “Settings” > “General” > “Software Update” on your iPhone and update to the latest version if one is available.
It is important to note that you should have enough storage space on your device to download and install the update, and it is also recommended to have a stable internet connection. Once the update is installed, restart your phone and check if the issue is resolved.
It’s also a good idea to check if there are any updates available for other apps on your iPhone, as well as for any third-party apps that you may have installed. This is because, if there are updates available for other apps, it can also affect the performance of Spotify on your iPhone.
By updating your iPhone’s iOS and other apps, you can ensure that all of the software on your device is running the latest version, which can help resolve issues with Spotify not working on your iPhone.
Additional Tips
If none of the above solutions work, try deleting and reinstalling the Spotify app on your iPhone. Check your account settings in Spotify and make sure your subscription is active and in good standing. If the issue persists, contact Spotify’s customer support for further assistance.
Conclusion
Spotify not working on iPhone can be a frustrating issue, but with the solutions outlined in this guide, you’ll be able to troubleshoot and resolve the problem quickly. Remember to check for updates, verify login information, ensure a stable internet connection, remove restrictions on cellular data, and update your iOS.
Frequently Asked Questions
Why is Spotify not working on my iPhone’s cellular network?
If Spotify is not working on your iPhone’s cellular network, it may be due to restrictions on cellular data usage for the app. To resolve this issue, check your iPhone’s settings and remove any restrictions on cellular data for Spotify. Additionally, make sure your internet connection is strong and stable and that your Spotify subscription is active and in good standing.
What should I do if none of the solutions above work to fix Spotify not working on my iPhone?
If none of the solutions above work to fix Spotify not working on your iPhone, try deleting and reinstalling the app. If the issue persists, contact Spotify’s customer support for further assistance.
How can I make sure my internet connection is strong and stable?
To ensure your internet connection is strong and stable, check your Wi-Fi signal strength or try connecting to a different network. If you’re on a public Wi-Fi network, try switching to a different network or connecting to your own personal hotspot. Additionally, make sure that your router is working properly and that there are no issues with your internet service provider.
What should I do if I’m prompted to enter my login information repeatedly when trying to use Spotify on my iPhone?
If you’re prompted to enter your login information repeatedly when trying to use Spotify on your iPhone, double-check that you’re using the correct login information. Make sure you’re entering the correct email address and password. If the issue persists, contact Spotify’s customer support for further assistance.
Hope this helps!
