Troubleshooting Your iPhone’s Connectivity with Your Fitbit

Are you having trouble connecting your iPhone to your Fitbit? You’re not alone. Many iPhone users have reported difficulty connecting their devices to their Fitbit tracker. But don’t worry, there are a few simple troubleshooting steps you can take to get your iPhone and Fitbit connected again.

Check Your Bluetooth Settings

The first step in troubleshooting your iPhone’s connectivity with your Fitbit is to check your Bluetooth settings. Make sure that Bluetooth is turned on and that your iPhone is visible to other devices. If your iPhone is not visible, try resetting your network settings by going to Settings > General > Reset > Reset Network Settings.

Make Sure Your Fitbit is Up to Date

Another common cause of connectivity issues is an out-of-date Fitbit. Make sure that your Fitbit is running the latest firmware by checking for updates in the Fitbit app. If an update is available, be sure to install it before attempting to connect your iPhone and Fitbit again.

Restart Your Devices

If your iPhone and Fitbit are still not connecting, try restarting both devices. This can often resolve connectivity issues. To restart your iPhone, press and hold the power button until the slide to power off slider appears. To restart your Fitbit, press and hold the button on the side of the device for 10 seconds.

Factory Reset Your Fitbit

If the above steps do not resolve your connectivity issues, you may need to factory reset your Fitbit. A factory reset will erase all data from your device and restore it to its original settings. To factory reset your Fitbit, go to the settings menu in the Fitbit app, and select the option to factory reset your device.


By following the steps above, you should be able to troubleshoot your iPhone’s connectivity with your Fitbit. In the event that you still cannot connect your devices, it may be helpful to check out the Fitbit support website or to contact the company directly for further assistance.

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