The Samsung Galaxy A25 offers a decent touchscreen experience, but sometimes you might encounter ghost touches. These are phantom taps or inputs the phone registers even when you’re not touching the screen, causing frustration and interfering with usage.
Sections
Why Does My Galaxy A25 Have Ghost Touch Issues?
- Screen contamination: Dirt, grease, or moisture on the screen can interfere with proper touch registration, leading to ghost touches.
- Faulty screen protector: A poorly fitted or damaged screen protector can hinder touch input and cause ghost touches.
- Software glitches: Temporary bugs in apps or the operating system can sometimes cause the touchscreen to misbehave.
- Hardware malfunction: In rare cases, the ghost touch issue could indicate a problem with the touchscreen digitizer or other hardware components of the display.
1. Clean the screen
A clean screen eliminates a major cause of ghost touches. Use a soft microfiber cloth to gently wipe away any dirt, fingerprints, or moisture.
- Locate a soft, lint-free cloth (like a microfiber cloth).
- Gently wipe the screen in a circular motion to remove any residue.
2. Remove the screen protector
A damaged or low-quality screen protector can cause ghost touches. Try removing it to see if the issue persists.
3. Check for water damage
Water damage can cause a multitude of touchscreen problems. If your phone has been exposed to moisture, dry it thoroughly and try our other suggested fixes.
4. Remove the phone case
Some phone cases may slightly press on the edges of the screen, causing false touch inputs. Try removing your case to see if this solves the problem.
5. Disable glove mode or increase touch sensitivity
If you have glove mode enabled or your screen’s touch sensitivity is set too low, this could interfere with the responsiveness of the touchscreen. Adjust these settings accordingly.
- Go to Settings.
- Tap Display.
- Look for Touch sensitivity or Glove mode and adjust as needed.
6. Force restart your phone
A force restart can clear up temporary software glitches that might be causing the ghost touch behavior.
- Press and hold the power and volume down buttons simultaneously.
- Release the buttons when the Samsung logo appears.
7. Clear app cache and data
A particular app might be malfunctioning with the touchscreen. Clearing cache and data for suspected apps can fix such issues.
- Go to Settings.
- Tap Apps and find the suspected app.
- Tap Storage.
- Tap Clear cache and Clear data.
8. Boot into Safe Mode
Safe Mode disables third-party apps. If the issue disappears in Safe Mode, a recently installed app is likely causing the problem.
- Press and hold the power button.
- Long press the Power off icon until the Safe Mode option appears.
- Tap Safe Mode.
9. Run display diagnostics
Some Samsung phones have built-in diagnostics to test the touchscreen. This can help isolate whether there’s a hardware issue.
- Open the Samsung Members app.
- Tap Get help.
- Select Diagnostics.
- Tap Touchscreen.
- Follow the on-screen instructions.
10. Update your phone’s software
Software updates sometimes contain fixes for touchscreen-related problems. Make sure your phone is running the latest software version.
- Go to Settings.
- Tap Software update.
- Tap Download and install.
11. Factory reset your phone
A factory reset is a last resort if other solutions haven’t worked. Remember to back up your data before proceeding as this will erase everything on your phone.
- Go to Settings.
- Tap General management.
- Tap Reset.
- Select Factory data reset.
- Follow on-screen instructions.
12. Contact Samsung Support
If none of the above solutions fix the ghost touch issue, it’s likely a hardware malfunction. Contact Samsung Support or visit an authorized repair center for professional assistance.
Final thoughts
Ghost touch on your Samsung Galaxy A25 can be a frustrating experience, but by following these solutions, you should be able to identify and address the cause of the problem. Start with the simpler fixes and progress to more involved solutions if necessary.
FAQs
- Can I prevent ghost touch from happening? While you can’t entirely prevent it, keeping your screen clean, using a good quality screen protector, and avoiding water exposure helps minimize the risk.
- Can a cracked screen cause ghost touch? Yes, cracks in the touchscreen layer can definitely cause ghost touch and other unpredictable touch input behavior.
- Will a screen replacement fix the ghost touch issue? If the cause is a hardware issue with the display, then a screen replacement will likely resolve the ghost touches.
- Is it worth trying to fix the ghost touch issue myself? You can try the software-related fixes safely. However, for hardware-related problems, it’s advisable to seek professional help to avoid further damage.
- How do I know if my Galaxy A25 is still under warranty? Check the documentation that came with your phone or contact Samsung Support to determine your warranty status. A hardware fault related to the touchscreen might be covered.
