Howdy readers! Welcome to our new troubleshooting page designed to address various problems affecting any of the latest Samsung Galaxy devices available in the market. In this page, you will see a list of device issues and errors encountered by owners while using their brand new Galaxy smartphones including the Galaxy Note 7, Galaxy S7, S7 Edge, as well as the latest Galaxy tablets.
We would do our best to keep this page updated with new contents containing potential solutions to a specific device issue. You may consider this as a free reference should you be willing to try to fix errors or resolve certain issues you may encounter while using any of these new Samsung Galaxy devices.
Samsung Galaxy Note 7/ Galaxy S7/ Galaxy S7 Edge Problems and Potential Solutions
Hardware Problems:
- Won’t turn on
- Won’t charge
- Not responding or frozen screen
- Screen flickering
- Unable to detect SIM card
- Quick battery drain and overheating
- Phone is slowing down or sluggish
- Microphone not working
- Camera not working
Firmware Issues:
- Cannot update to the latest Android OS version
- Apps run very slow or keep crashing
- Stuck in bootloop or constantly reboots by itself
- Cannot update apps
- Cannot enter/exit Safe Mode
- Can’t get past the Samsung logo
Connectivity Issues:
- Cannot connect to the Internet via Wi-Fi
- Can connect but unable to browse webpages
- Internet keeps dropping or intermittent connection
- Unable to use mobile data
- Cannot scan for or find Wi-Fi networks to connect to
Calling and Texting Issues:
- Cannot make/receive calls
- Cannot send/receive text messages (SMS)
- Cannot send/receive multimedia or picture messages (MMS)
- Cannot send/receive emails
Again, we will do our best to update this page regularly so as to uphold our commitment of providing significant and useful contents to our online readers. Keep posted.
