How to Fix Xbox Series X Not Turning On

xbox series x not turning on

Pressing the power button on your Xbox Series X with no response? There are a few common culprits when the console fails to turn on.

Causes can include a loose power cable connection, the console being overloaded and shutting down, corrupt software files, power supply issues, or simple overheating that requires a reboot.

Properly diagnosing the cause is crucial for getting your Xbox Series X back up and running.

Check the Power Cable Connection

Make sure the power cable is securely plugged into both the wall outlet and the back of the Xbox Series X. A loose connection interrupting power can prevent turning on.

Unplug the power cable from both ends and firmly reconnect, ensuring no pins are damaged. Test after to see if the Xbox powers up.

Attempt a Hard Reset

Hold the power button on the front of the Xbox for 10 seconds to perform a hard reset. This forces a reboot which can correct software freezing issues, preventing start-up.

Press and hold the power button for 10 seconds until the console fully shuts down. Wait 30 seconds, then power back on as normal.

Factory Reset the Console

A factory reset erases all stored data and settings, clearing any software bugs and stopping the system from powering up.

Go to Settings > General > Factory reset to reset once the console starts. Choose Reset and keep my games & apps.

Check Power Supply Unit

An issue with the internal power supply can lead to start-up failure. Contact Xbox support about testing the power supply or replacing the unit if damaged.

Power issues may require sending the console in for repair if under warranty. Provide error details for diagnosis and repair.

Give it Time to Cool Down

Overheating can sometimes cause temporary start-up failures. Leave the Xbox unplugged for 1-2 hours to completely cool down before attempting to power it back on.

Make sure the console has proper ventilation clearance on all sides and no vents are blocked when powered on.

If the Xbox Series X still doesn’t turn on after trying the above solutions, the internal hardware may need servicing. Contact Xbox support for further troubleshooting.


  1. Q: Why is my Xbox Series X not turning on?

    A: Common reasons an Xbox Series X won’t power on include a loose power cable connection, overheating that requires a reboot, software errors preventing start-up, power supply unit issues, or hardware faults. Properly diagnosing the specific cause is important.

  2. Q: What are some troubleshooting tips for an Xbox Series X that won’t turn on?

    A: First, check that the power cable is securely connected at both ends. Attempt holding the power button for 10 seconds to force a hard reset. Factory reset the console to clear software bugs. Check the internal power supply unit and ventilation. Let the Xbox completely cool down if it overheats.

  3. Q: When should I contact Microsoft support for Xbox Series X power issues?

    A: If your Xbox Series X still does not power on after reseating cables, hard resetting, factory resetting, checking the power supply, and letting it cool down, contact Xbox support for assistance. Hardware faults with the power supply unit or other components may require repair or replacement.

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