This content is aimed at helping those who are having problems on their Samsung Galaxy S5, particularly low memory issue on the device.
Among the common indications of low internal memory problems on your Galaxy S5 would include low memory error prompts, freezing, unresponsive, as well as when the phone is unable to install anymore apps.
If you think your device is already running out of internal memory space, then I encourage you to read further to learn the ways to determine and resolve the underlying cause of the problem.
Be sure to test your device after completing each step, to see if the issue is already fixed. If not, then continue to the next steps.
A. Check your phone’s available memory.
You can use My Account application to help you determine the cause of low memory issues on your device. Follow these steps to check your phone’s internal memory status/remaining capacity.
1. Tap Apps from the Home screen.
2. Scroll to and tap My Account.
3. Tap My Device to continue.
4. Tap Dashboard.
5. Scroll to and tap to select Storage.
6. Under Storage Details, tap on App Storage.
7. To view applications and processes that are currently using the system memory and storage, tap Running.
8. Close all apps that are no longer needed, or you may uninstall those that are no longer being used to free up some space of your phone’s internal memory. Doing so can also help enhance device performance.
B. Transfer Files/Apps to External Storage/Memory Card
Another option to free up internal memory space is by moving or transferring some apps to the memory card or external storage. Just ensure your memory card has enough space to allocate all files/apps that you are going to transfer.
Follow these steps to transfer apps/files from your Galaxy S5 to a memory card:
1. Drag down the notification bar from the Home screen.
2. Tap on the Settings icon.
3. Next, scroll to Applications.
4. Tap on Application Manager.
5. Now swipe left towards the ALL tab.
6. Scroll to and tap an app/file you want to transfer.
7. Tap on Move to SD Card to move/transfer the selected app/file to the memory card.
C. Clear Apps Cache
Every application has cache of temporary files that may also take up memory space. Clearing the application cache from larger apps is therefore recommended, to free up space of your phone’s internal memory. Be sure to clear only the application cache and not the application data. Doing the latter will remove your personal settings and information, including login details. Clearing of the application cache will not remove your personal settings or information.
Here’s to clear application cache on your Galaxy S5:
1. Drag down the notification bar from the Home screen.
2. Tap Settings.
3. Scroll to Applications.
4. Tap Application manager.
5. Swipe left towards the All tab.
6. Scroll to and tap on the selected application to clear cache from.
7. Tap Clear Cache.
D. Perform a soft reset on your phone.
When you do a soft reset, temporary files will be erased from your phone’s internal memory, thus can help free up space.
A soft reset is done by turning your phone off, removing the battery for 30 seconds, then re-insert the battery, and then turn the phone back on.
Low memory issues can be triggered by having too many apps running or installed on your Galaxy S5.
To prevent internal memory issues to occur on your device is by clearing your application cache from time to time.
Updating device software to the latest version can also help optimize your phone’s performance.
