How to Solve Google Play Store Server Error on Samsung Galaxy S3

Written By PhilBlogger on Tuesday, April 16, 2013 | 1:02 AM

Are getting Google Play Store error 403 on your phone today? Here are the solutions to your problem: How to Fix Google Play Store Error 403

Also read: Galaxy S3 Play Store error 403 after 4.3 update 
Scenario: I’m wondering if you could help me solve an annoying problem I have with my Samsung Galaxy S3 play store server. It’s been a couple of months now since I tried to access Google play store server with my phone but I keep getting a server error message. Usually, the message prompted on a grey screen.

I can’t remember a time that I’d changed anything on my GS3 phone settings that’s why I’m wondering how I got this error.

In an attempt to get this problem resolved with my own, I tried to clear the cache, restarted my phone and then uninstalled the updates. But still, it didn’t work out. I also contacted the tech support and all they told me to do was the same thing I did, clearing the cache and rebooting the phone. Appreciate if you have any workarounds for this one.


Follow these steps to fix this problem:

1. On your Galaxy S3 menu, go to Settings, then select Apps, then All, and finally Google Play Store.

2. Under Google Play Store, press the Clear Data option and then Force Stop.

3. Go back to Settings again, and then Apps, then select All, and then locate Google services framework from the sorted list. In case you cannot find Google Services Framework from the sorted list, try to scroll right to the bottom of the list. Sometimes, this item is disabled. If it is disabled, you need to enable it first, so you can proceed to the next step.

4. Under Google Services Framework, clear data and then Force stop.

5. Go back to Settings, then Apps, and then All.

6. From the All menu, locate and select Download Manager and the select Clear Data.
After doing all the aforementioned procedures, turn off your Galaxy S3 phone for about 60 seconds and then turn it back on. Try to access Google Play Store this time and it should be working fine. If by all means, the above given solution won’t solve your problem, please contact the Support Team again so your issue will be escalated to the appropriate support team.

Good luck!


  1. Hi

    Tried the above for my S2 and now can't get Play Store on at all - says 'Server Error'

  2. I tried it, but it still didnt work.

  3. still not working,its coming same error (server err please try again)in my samsung GT-S7562.Kindly guide how to resolve that issue.

  4. If the above solution won't work, try setting up your Google Account with your phone.

  5. Thank u so much. Works on galaxy s3 by samsung.

  6. I did all this and it killed the phone. Well, kinda killed and had to factory reset the s3. Which, by the way, also didnt fix my problem. but we digess. After following these steps exactly it then wouldnt open play store but kept on trying to every 10 seconds it would pause the phone and bring up a msg saying couldnt open play store making whatever i tried to do lag so had to factory reset. so have a nice clean empty phone that still says authentication required. ive cleared cache, cleared data, removed my accounts and reinstalled them, uninstalled updates for play store and used an old version and finally a complete factory reset and nothing works. it still says authentication required. Its so frustrating. i want modern warfare 4 so bad.

    1. I have the same problem and tried the same
      and still not work
      please if you find a solution tell me

  7. above didn't work for me, i have a galaxy s3 and it just doesn't update or download. someone please asssist

  8. if ur device is rooted then download root explorer search for a file named hosts in windows/system32/driver/etc. long press open with text editor.
    1st line is the local host (disregard it)
    2nd line and below (delete it)
    menu save and ur done...

    1. what do u mean "download root explorer search for a file named hosts in windows/system32"

  9. the above didnt work me either .... need assistance....

  10. I had the same problem and tried various things until I stumbled on the solution by trying to access the Play Store when I was out of wifi range. It loaded right up!

    Its probably some setting rather than a bandwidth problem. Now I just disable wifi when I want to go there.

    I hope this works for everyone because I've experienced how frustrating it can be.

  11. Thank you! This was simple and it worked :)

  12. Thank you! This was simple and it worked :)

  13. Oh thanks! Doing this actually solved my problem. :)

  14. Thanks for your help, I also had a download of apps problem. After doing what you said problem solved. Thanks once again.

  15. This totally fixed the issue. I was also having the "Connection timed out. Retry" error on Google Play store on my Galaxy S4 running 4.4.2 and I followed steps 1-6 above and it fixed the issue.